7 of 7 Remote Customer Engagement Jobs in Central London

This role would suit someone who is comfortable with Braze and has experience in creating and implementing customer engagement campaigns in retail or subscription-based businesses, in particular. Are you confident in delivering end-to-end multi-channel CRM campaigns, including personalised website user journeys, and automated email, SMS, and lifecycle campaigns that drive and maintain sales and … subscriptions? Our award winning media client is seeking a Marketing Automation & CRM Manager . You will support the building and execution of the CRM and customer lifecycle programmes for a new product launch. About the Client The company invented and holds a patent for mass interaction TV events. It currently runs the votes for Love Island, Britains Got Talent … will act like a mini business in its own right. About this role : As the Marketing Automation Manager , you will support the building and execution of the CRM and customer lifecycle programmes for a new product launch. The responsibilities of this role are to build and execute the CRM and lifecycle campaigns, ensuring that we maximise initial sales and More ❯

hybrid working. The role Reporting directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you’ll be focused on expanding our EMEA customer base by identifying and winning new business customers. Duties: Driving new business opportunities within the EMEA region and securing contracts with new customers against your targets Driving the entire … sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges and requirements around cybersecurity Maintaining a high level of relevant domain knowledge and having meaningful conversations with prospects Drafting and delivering winning proposals, working … with our technical team where required to address customer requirements Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer interactions Providing feedback and ideas on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation Conducting all sales activities with More ❯

business, with full ownership of the D2C P&L. This is a pivotal leadership role, driving the entire digital ecosystem for Cowshed, with responsibility for online sales, performance marketing, customer experience, CRM, and digital brand storytelling. You’ll be a strategic thinker with strong commercial instincts, ready to shape and deliver a digital strategy that drives growth and deepens … someone who can flex between big-picture thinking and detail, who knows how to optimise performance, and who cares about both the commercial impact and the quality of the customer experience. We want someone on a C-suite trajectory, with the vision, leadership, and breadth of capability to match - and the practical, operational mindset to back it up. You … to wider business strategy and decision-making. Instill a test-learn-iterate culture with performance at its core. AI & Tech-Enabled Execution Leverage AI tools across marketing, operations, and customer service to unlock efficiency and speed. Use AI to scale content creation (video, static, UGC-style) across channels. Champion technology as a competitive advantage in a traditionally analogue industry. More ❯

scale opportunities across the region. Regional Development – Shape the go-to-market in UK&I Channel Relationships – Build trusted relationships with local partners to increase coverage and accelerate deals. Customer Engagement – Establish credibility with senior executives and stakeholders, positioning solutions as strategic to their objectives. Sales Discipline – Deliver accurate forecasts, maintain strong pipeline coverage, and manage activity in More ❯

Supply Chain team. The successful candidate will play a pivotal role in driving and supporting the commercial processes of the business. This position works across the full lifecycle of customer engagements—from initial RFP/BID process through supporting legal team with negotiation, into programme management and delivery, and finally supporting a seamless transition into operational service. The role More ❯

a Sales Engineer (Solutions Specialist) to support presales and solution consultants across networking, SD-WAN and cybersecurity. You’ll be involved throughout the deal lifecycle, from technical qualification to customer demos and solution handover. This role combines hands-on technical design with client interaction, ideal for someone confident in switching, routing, and security protocols who can also present to … audiences. Essential experience: L2–L4 networking: TCP/IP, switching, OSPF, BGP, VRRP Security: stateful firewalls, UTM, IPSec, SIEM, SOC Strong communication, presentation, and technical documentation skills Experience in customer-facing solution design and demos Excellent organisational and problem-solving abilities Ability to manage multiple projects under pressure CCNA or equivalent certification Post-grad experience in technical customer engagement SC Clearance eligibility Desirable: Experience across multiple pillars: Networking, Cloud, Security, or UC Familiarity with SD-WAN, SASE, cloud architecture or Unified Comms Past or current technical certifications beyond CCNA Willingness to travel for customer meetings and demos Why apply: Bonus up to 10%, hybrid work in the City, career path to SME Apply today to More ❯

and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers … understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations. Own the Relationship : Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements. Drive Growth : Lead renewals, retention, and identify opportunities to … expand account value through up-sell and cross-sell. Enable Customers : Run onboarding and training to maximise platform adoption and customer confidence. Collaborate Internally : Work cross-functionally to ensure seamless service delivery and champion the customer voice. Share Insights : Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve More ❯