19 of 19 Remote Customer Experience Jobs in Central London

the next level? Join an iconic, international beauty brand as an Ecommerce Trading Manager and play a key role in driving online growth and customer engagement! We're Zachary Daniels, the retail recruitment experts, and we're searching for a dynamic, data-driven, and creative Ecommerce Manager who lives … and breathes all things digital for one of our clients. If you have a keen eye for trends, love optimising online journeys, and have experience managing ecommerce platforms - this could be your dream role! Why You'll Love This Role: Work with a globally recognised beauty brand that's … ecommerce growth across multiple digital platforms Be at the heart of exciting digital marketing campaigns Collaborate with industry-leading experts in digital, PR, and customer experience Enjoy a fast-paced, creative environment with plenty of opportunities for development What You'll Be Doing: Maximising online sales & conversions - ensuring More ❯

the next level? Join an iconic, international beauty brand as an Ecommerce Trading Manager and play a key role in driving online growth and customer engagement! We're Zachary Daniels, the retail recruitment experts, and we're searching for a dynamic, data-driven, and creative Ecommerce Manager who lives … and breathes all things digital for one of our clients. If you have a keen eye for trends, love optimising online journeys, and have experience managing ecommerce platforms - this could be your dream role! Why You'll Love This Role: Work with a globally recognised beauty brand that's … ecommerce growth across multiple digital platforms Be at the heart of exciting digital marketing campaigns Collaborate with industry-leading experts in digital, PR, and customer experience Enjoy a fast-paced, creative environment with plenty of opportunities for development What You'll Be Doing: Maximising online sales & conversions - ensuring More ❯

and processes across the Velonetic elective and centralised Products. This role combines technical expertise with product knowledge driving innovation, enhancing product offerings, to improve customer experience and operational efficiency. The manager will collaborate with internal teams, external partners, and key stakeholders to shape claims product strategy, implement solutions … be present in the London/Chatham office as required and to attend UK and overseas conferences and events based on business needs. Preferred Experience: London Market knowledge Claims experience - (Adjusting, Operations or Claims Products) Key Responsibilities: Product Development and Management: Support the Claims Product Managers and Head … of Products with the development and enhancement of claims products and solutions to meet customer needs and market demands. Support/manage the product lifecycle from ideation to launch, ensuring alignment with business objectives and regulatory requirements. Continuously assess and improve existing claims products to ensure competitiveness and operational More ❯

M&A houses - including blue chip firms such as Blackstone, Goldman Sachs and McKinsey. With an NPS of >80, we lead the market on customer satisfaction and strive for excellence in everything we do. Operating globally with offices in Amsterdam, London, Frankfurt, Warsaw, Bangalore and (soon) New York, Gain.pro … growing businesses, recognized in the Deloitte Technology Fast 500 EMEA 2023 and the 8th edition of FT1000: Europe's Fastest Growing Companies. Our SaaS Customer Success organization Until now, our Director of Customer Success Maria and her team delight our customer base of >150 PE investors, Investments … CSAT of 100%. To serve our over 4,000 users in the best way across Europe and beyond, we are looking for a Customer Success Manager to engage with our customers and support them on all matters related to our platform. You now have the unique chance to More ❯

a competitive edge. Develop and execute the digital product strategy in line with business objectives and the technology roadmap. Key skills and responsibilities, Extensive experience in product management, including leadership positions Demonstrated success in bringing digital products from concept to market Proficient in managing product teams and implementing robust … product development methodologies Strong expertise in user-centered design and customer experience principles Skilled in agile development practices and leading cross-functional teams Ability to translate business strategy into product roadmaps Analytical skills with experience using data to drive product decisions Experience working with technical teams … Collaborate with business units to assess and prioritize digitization opportunities Stakeholder management and communication skills Familiarity with healthcare digital transformation trends and technologies Proven experience with SaaS and multi-platform product development Background in mobile application development and web-based solutions Understanding of data privacy regulations in healthcare Experience More ❯

play a key part in shaping the personalisation strategy across the company’s digital platforms, with a strong focus on understanding and responding to customer behaviour. Over the next 12 months, the priority will be to drive personalisation across the website, enhancing user journeys and increasing conversion through data … led decision making. Key Responsibilities: Lead the development and execution of personalisation strategies across the website to improve customer experience and engagement. Use data and behavioural insights to identify optimisation opportunities and implement A/B and multivariate testing. Collaborate with digital, UX, content and development teams to … key performance metrics, providing actionable insights to stakeholders. Own the roadmap for digital optimisation initiatives, ensuring alignment with broader business goals. Ideal Candidate: Strong experience in digital optimisation, CRO, or personalisation roles. Proficient in Google Analytics and other data analysis tools to interpret user behaviour and performance trends. Hands More ❯

play a key part in shaping the personalisation strategy across the company’s digital platforms, with a strong focus on understanding and responding to customer behaviour. Over the next 12 months, the priority will be to drive personalisation across the website, enhancing user journeys and increasing conversion through data … led decision making. Key Responsibilities: Lead the development and execution of personalisation strategies across the website to improve customer experience and engagement. Use data and behavioural insights to identify optimisation opportunities and implement A/B and multivariate testing. Collaborate with digital, UX, content and development teams to … key performance metrics, providing actionable insights to stakeholders. Own the roadmap for digital optimisation initiatives, ensuring alignment with broader business goals. Ideal Candidate: Strong experience in digital optimisation, CRO, or personalisation roles. Proficient in Google Analytics and other data analysis tools to interpret user behaviour and performance trends. Hands More ❯

Local London Council is seeking a skilled and proactive Test Lead to oversee all QA activities on a major Dynamics 365 Customer Service project. This critical role involves leading the testing strategy and ensuring high-quality delivery across both internal teams and an external delivery partner. The successful candidate … s internal expectations. This is an exciting opportunity to help drive quality assurance on a complex, high-profile technology programme, contributing directly to improved customer experiences and operational efficiency within the Council. Essential Skills and Experience Proven experience as a Test Lead or QA Manager in complex … digital transformation projects. Strong knowledge of Microsoft Dynamics 365 Customer Service. Experience managing User Acceptance Testing (UAT), including planning, coordination, and stakeholder engagement. Excellent communication and stakeholder management skills. Ability to work cross-functionally with both business and technical teams. A proactive and detail-oriented approach, with a More ❯

leverage technical capabilities Developing and executing the digital product strategy in line with business objectives and the technology roadmap Key Skills and Responsibilities Extensive experience in product management, including leadership positions Proven success in bringing digital products from concept to market Proficiency in managing product teams and implementing product … development methodologies Strong user-centered design and customer experience principles Skilled in agile development and leading cross-functional teams Ability to translate business strategy into product roadmaps Data-driven decision-making skills Experience working with technical teams on complex digital solutions Identifying technology opportunities for new business … journey Collaborating with business units to assess and prioritize digitization opportunities Stakeholder management and communication skills Knowledge of healthcare digital transformation trends and technologies Experience with SaaS and multi-platform product development Background in mobile app and web-based solutions Understanding of healthcare data privacy regulations Experience with More ❯

scalable risk and credit decisioning . This is a core pillar of the business, powering everything from onboarding and pricing to fraud detection and customer experience. They're now hiring a dedicated Lead Product Manager to take ownership of this area and help build the company's next-generation … and scaling fast - sustainable business model, clear product-market fit, and strong investor backing What we're looking for: ️ 5+ years of Product Management experience ️ Experience in risk, credit, fraud , or other fintech infrastructure domains ️ Fluent in backend systems & confident working closely with engineers and data scientists ️ Strong More ❯

and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in More ❯

and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in More ❯

Automation Platform Specialist (5-7 years experience) Work setting: Remote Client sector: Telecoms Daily rate: £230-£270/day Contract Length: Initial contract until end of 2025 + extensions afterwards Type of contract: Inside IR35 Very occasional visits to London/Reading possible. Requirements (must-haves in bold): Experience on OpenShift, Kubernetes, Dockers, Git Hub, JIRA and related Agile/DevOps Tools. Linux, networking, and cloud environments (vSphere, OpenStack, AWS, etc.). Experience with scripting languages such as Python, Bash, or Ansible. English (to be able to interact with the customer). Experience delivering Network … Automation using industry recognised network automation tools (preferred knowledge in Cisco NSO administration and configuration, but also experience in other tools is valid; Ansible, Juniper Apstra,…) Basic understanding of network Firewall/Routers/Switches. More ❯

Automation Platform Specialist (5-7 years experience) Work setting: Remote Client sector: Telecoms Daily rate: £230-£270/day Contract Length: Initial contract until end of 2025 + extensions afterwards Type of contract: Inside IR35 Very occasional visits to London/Reading possible. Requirements (must-haves in bold): Experience on OpenShift, Kubernetes, Dockers, Git Hub, JIRA and related Agile/DevOps Tools. Linux, networking, and cloud environments (vSphere, OpenStack, AWS, etc.). Experience with scripting languages such as Python, Bash, or Ansible. English (to be able to interact with the customer). Experience delivering Network … Automation using industry recognised network automation tools (preferred knowledge in Cisco NSO administration and configuration, but also experience in other tools is valid; Ansible, Juniper Apstra,…) Basic understanding of network Firewall/Routers/Switches. More ❯

Automation Platform Specialist (5-7 years experience) Work setting: Remote Client sector: Telecoms Daily rate: £230-£270/day Contract Length: Initial contract until end of 2025 + extensions afterwards Type of contract: Inside IR35 Very occasional visits to London/Reading possible. Requirements (must-haves in bold): Experience on OpenShift, Kubernetes, Dockers, Git Hub, JIRA and related Agile/DevOps Tools. Linux, networking, and cloud environments (vSphere, OpenStack, AWS, etc.). Experience with scripting languages such as Python, Bash, or Ansible. English (to be able to interact with the customer). Experience delivering Network … Automation using industry recognised network automation tools (preferred knowledge in Cisco NSO administration and configuration, but also experience in other tools is valid; Ansible, Juniper Apstra,…) Basic understanding of network Firewall/Routers/Switches. More ❯

Automation Platform Specialist (5-7 years experience) Work setting: Remote Client sector: Telecoms Daily rate: £230-£270/day Contract Length: Initial contract until end of 2025 + extensions afterwards Type of contract: Inside IR35 Very occasional visits to London/Reading possible. Requirements (must-haves in bold): Experience on OpenShift, Kubernetes, Dockers, Git Hub, JIRA and related Agile/DevOps Tools. Linux, networking, and cloud environments (vSphere, OpenStack, AWS, etc.). Experience with scripting languages such as Python, Bash, or Ansible. English (to be able to interact with the customer). Experience delivering Network … Automation using industry recognised network automation tools (preferred knowledge in Cisco NSO administration and configuration, but also experience in other tools is valid; Ansible, Juniper Apstra,…) Basic understanding of network Firewall/Routers/Switches. More ❯

Automation Platform Specialist (5-7 years experience) Work setting: Remote Client sector: Telecoms Daily rate: £230-£270/day Contract Length: Initial contract until end of 2025 + extensions afterwards Type of contract: Inside IR35 Very occasional visits to London/Reading possible. Requirements (must-haves in bold): Experience on OpenShift, Kubernetes, Dockers, Git Hub, JIRA and related Agile/DevOps Tools. Linux, networking, and cloud environments (vSphere, OpenStack, AWS, etc.). Experience with scripting languages such as Python, Bash, or Ansible. English (to be able to interact with the customer). Experience delivering Network … Automation using industry recognised network automation tools (preferred knowledge in Cisco NSO administration and configuration, but also experience in other tools is valid; Ansible, Juniper Apstra,…) Basic understanding of network Firewall/Routers/Switches. More ❯

Must have Insurance experience to be considered for this role* Job Role: Head of Relationship Management & Client Services Location: London, Hybrid (Minimum 2 days in the office, TuesdayThursday) Salary: Up to £130k + Bonus Department: Client Services Report to: Chief Commercial Officer About the Company Our client is a … Series C funding , and are trusted by major insurance leaders worldwide. With 240+ employees across the UK, Europe, and the US, they combine collaboration, customer focus, and integrity to deliver market-leading treasury solutions ensuring funds are always in the right place, at the right time. Now, theyre scaling … fast and looking for top talent to join the journey. The Role As Head of Relationship Management & Client Services, youll lead customer-facing teams and strengthen relationships with clients to drive retention and growth. Key Responsibilities: Lead and manage the Relationship Management & Client Services teams to ensure high performance More ❯

Technology team. The Role You'll be instrumental in delivering a next-generation global payments platform, supporting pre-paid card services and enhancing the customer experience. Working closely with Product Owners, developers, and cross-functional teams, you'll translate business needs into actionable deliverables and help optimise and automate … including stand-ups, sprint planning, reviews, and retrospectives Assist with user acceptance testing and drive operational excellence across squads What We're Looking For: Experience as a Business Analyst within fintech, payments, or a fast-paced tech environment Strong understanding of payment lifecycles - authorisation, settlement, reconciliation, fraud monitoring Confident … communicator with excellent analytical and problem-solving skills Experience working in Agile/Scrum teams, defining user stories, and managing delivery A proactive mindset with a passion for process improvement and collaboration Package & Benefits: Permanent role £60,000-£65,000 base salary 10% annual bonus Hybrid working: 2 days More ❯