1 to 25 of 61 Remote/Hybrid Customer Experience Jobs in Central London

English Speaking Customer Experience Officer (Remote) | UK Based | Garnet Trade Garnet Trade is hiring an English Speaking Customer Experience Officer to deliver fast, clear, and human support experiences for our customers. This is a fully remote role open to candidates based in the UK. What … will do Provide customer support in English via live chat and email Handle inquiries with empathy, clarity, and a strong sense of ownership Troubleshoot user issues, escalate when needed, and follow through until resolution Keep accurate case notes and maintain clean ticket workflows Spot recurring issues and share insights ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy "for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice "in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead … enabled content design , using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs , WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class ...

journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy "for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice "in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead … enabled content design , using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs , WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class ...

journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy "for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice "in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead … enabled content design , using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs , WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class ...

journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy "for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice "in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead … enabled content design , using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs , WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class ...

journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy "for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice "in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead … enabled content design , using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs , WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class ...

journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy "for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice "in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead … enabled content design , using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs , WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class ...

PostgreSQL, and Cassandra systems. You'll architect and build software that ensures the reliability, scalability, and performance of databases supporting both corporate applications and customer hosting services. You'll be developing tools and services for potentially the biggest WordPress fleet in existence, building software that manages infrastructure for over … automation. Contribute to on-call rotation (secondary week, primary week, then project work cycle) with emphasis on building solutions that prevent future incidents. Your experience should include... 2+ years in Golang with demonstrated experience building production-grade applications and services. 2+ years of experience working with relational ...

PostgreSQL, and Cassandra systems. You'll architect and build software that ensures the reliability, scalability, and performance of databases supporting both corporate applications and customer hosting services. You'll be developing tools and services for potentially the biggest WordPress fleet in existence, building software that manages infrastructure for over … automation. Contribute to on-call rotation (secondary week, primary week, then project work cycle) with emphasis on building solutions that prevent future incidents. Your experience should include... 2+ years in Golang with demonstrated experience building production-grade applications and services. 2+ years of experience working with relational ...

PostgreSQL, and Cassandra systems. You'll architect and build software that ensures the reliability, scalability, and performance of databases supporting both corporate applications and customer hosting services. You'll be developing tools and services for potentially the biggest WordPress fleet in existence, building software that manages infrastructure for over … automation. Contribute to on-call rotation (secondary week, primary week, then project work cycle) with emphasis on building solutions that prevent future incidents. Your experience should include... 2+ years in Golang with demonstrated experience building production-grade applications and services. 2+ years of experience working with relational ...

PostgreSQL, and Cassandra systems. You'll architect and build software that ensures the reliability, scalability, and performance of databases supporting both corporate applications and customer hosting services. You'll be developing tools and services for potentially the biggest WordPress fleet in existence, building software that manages infrastructure for over … automation. Contribute to on-call rotation (secondary week, primary week, then project work cycle) with emphasis on building solutions that prevent future incidents. Your experience should include... 2+ years in Golang with demonstrated experience building production-grade applications and services. 2+ years of experience working with relational ...

phased plan.Design, prototype, and ship AI enabled automation systems (e.g., for intelligent triage, anomaly detection, predictive maintenance) that directly improve product stability and customer experienceImplement a comprehensive instrumentation and observability strategy using tools like Grafana to create visibility, define SLOs/SLIs, and drastically reduce our Mean Time … development practicesWork directly with Product Management and Architecture to ensure technical strategy aligns with business outcomes, translating sophisticated technical concepts into tangible business valueYour experience should include...7+ Years of experience in a similar role.Deep, hands-on experience refactoring, stabilising, and instrumenting large, monolithic, legacy codebases. Expertise ...

phased plan.Design, prototype, and ship AI enabled automation systems (e.g., for intelligent triage, anomaly detection, predictive maintenance) that directly improve product stability and customer experienceImplement a comprehensive instrumentation and observability strategy using tools like Grafana to create visibility, define SLOs/SLIs, and drastically reduce our Mean Time … development practicesWork directly with Product Management and Architecture to ensure technical strategy aligns with business outcomes, translating sophisticated technical concepts into tangible business valueYour experience should include...7+ Years of experience in a similar role.Deep, hands-on experience refactoring, stabilising, and instrumenting large, monolithic, legacy codebases. Expertise ...

phased plan.Design, prototype, and ship AI enabled automation systems (e.g., for intelligent triage, anomaly detection, predictive maintenance) that directly improve product stability and customer experienceImplement a comprehensive instrumentation and observability strategy using tools like Grafana to create visibility, define SLOs/SLIs, and drastically reduce our Mean Time … development practicesWork directly with Product Management and Architecture to ensure technical strategy aligns with business outcomes, translating sophisticated technical concepts into tangible business valueYour experience should include...7+ Years of experience in a similar role.Deep, hands-on experience refactoring, stabilising, and instrumenting large, monolithic, legacy codebases. Expertise ...

phased plan.Design, prototype, and ship AI enabled automation systems (e.g., for intelligent triage, anomaly detection, predictive maintenance) that directly improve product stability and customer experienceImplement a comprehensive instrumentation and observability strategy using tools like Grafana to create visibility, define SLOs/SLIs, and drastically reduce our Mean Time … development practicesWork directly with Product Management and Architecture to ensure technical strategy aligns with business outcomes, translating sophisticated technical concepts into tangible business valueYour experience should include...7+ Years of experience in a similar role.Deep, hands-on experience refactoring, stabilising, and instrumenting large, monolithic, legacy codebases. Expertise ...

passionate about shaping the next generation of AI-powered products? Join a dynamic, fast-moving business that’s embedding AI into everything from customer interactions to internal tools. We’re looking for an experienced Data & AI Scientist to help drive innovation across cutting-edge AI initiatives — from chatbots … agentic workflows. The Role You’ll work closely with the AI Engineering and Data Science teams to: Develop and prototype AI-driven solutions across customer-facing and internal applications. Build and optimise LLM-based assistants , RAG pipelines , and agentic AI workflows . Collaborate on the architecture and deployment ...