16 of 16 Remote Customer Retention Jobs in Central London

drove revenue through and saved X money, reduced time by X? The Role: As part of a high-impact analytics team, you’ll support several flagship projects focused on customer retention across the EMEA region. You’ll build powerful, scalable dashboards and analytics tools that help shape decision-making across the product lifecycle, with a clear focus … reporting role, it’s an opportunity to use your skills in SQL, Python, and BI tools (e.g., Tableau/Qlik) to influence strategy, close data gaps, and directly impact customer outcomes. Key Responsibilities: Build and automate scalable reporting solutions focused on customer retention Create and present dashboards combining internal and external data for senior stakeholders Identify … data pipelines ✅ A track record of turning data into insights and business recommendations Nice to Have: Exposure to Python or R for statistical/data analysis Experience working with customer churn, loyalty, or retention metrics Background in FinTech or product-led environments About You: Proactive, self-starter who thrives in a fast-paced, data-driven environment Highly More ❯

drove revenue through and saved X money, reduced time by X? The Role: As part of a high-impact analytics team, you’ll support several flagship projects focused on customer retention across the EMEA region. You’ll build powerful, scalable dashboards and analytics tools that help shape decision-making across the product lifecycle, with a clear focus … reporting role, it’s an opportunity to use your skills in SQL, Python, and BI tools (e.g., Tableau/Qlik) to influence strategy, close data gaps, and directly impact customer outcomes. Key Responsibilities: Build and automate scalable reporting solutions focused on customer retention Create and present dashboards combining internal and external data for senior stakeholders Identify … data pipelines ✅ A track record of turning data into insights and business recommendations Nice to Have: Exposure to Python or R for statistical/data analysis Experience working with customer churn, loyalty, or retention metrics Background in FinTech or product-led environments About You: Proactive, self-starter who thrives in a fast-paced, data-driven environment Highly More ❯

a talented team of four (2x Account Directors, 2x Senior Account Managers), you will create a high-performance environment that delivers both new business wins and strong enterprise client retention . Key Responsibilities Own and optimise the full sales lifecycle, from lead generation to deal close. Build, coach, and inspire a high-performing sales team. Drive enterprise sales More ❯

a talented team of four (2x Account Directors, 2x Senior Account Managers), you will create a high-performance environment that delivers both new business wins and strong enterprise client retention . Key Responsibilities Own and optimise the full sales lifecycle, from lead generation to deal close. Build, coach, and inspire a high-performing sales team. Drive enterprise sales More ❯

Head of Customer Operations Location : UK, Fully Remote Contract : Permanent, Full-Time Salary : £80,000 About the Head of Customer Operations role: Nobul is excited to be partnering with an award-winning SaaS company, who are currently recruiting for a Head of Customer Operations to join their team. This is a crucial leadership role, focused on building … functions that will be essential to our next phase of growth. As a senior leader reporting directly to the CEO, you will be responsible for two business critical functions: Customer Onboarding and Customer Support. They are looking for an inspiring leader who thrives on turning operational challenges into structured, high-performing systems and is motivated by building the … foundation for customer loyalty and retention. What youll do as the Head of Customer Operations: Develop and own the strategic vision for the Onboarding and Customer Support teams. Lead, mentor, and inspire a team of 11 dedicated professionals, fostering a culture of accountability, continuous improvement, and client-first problem solving. Analyse and re-engineer current workflows to More ❯

offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands … A hunter mentality with a proactive, results-driven approach to challenges Skilled in market research and analysis to identify growth opportunities An understanding of the reason and ROI a customer would have when adopting digital Experience in client relationship management, ensuring long-term satisfaction and retention Excellent communication and presentation skills, both written and verbal A pro More ❯

offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands … A hunter mentality with a proactive, results-driven approach to challenges Skilled in market research and analysis to identify growth opportunities An understanding of the reason and ROI a customer would have when adopting digital Experience in client relationship management, ensuring long-term satisfaction and retention Excellent communication and presentation skills, both written and verbal A pro More ❯

team members. Drive operational improvements or strategic initiatives, such as new tools, training programs, or diversity efforts. Progression to Principal/Partner Track: Demonstrate consistent revenue contribution and client retention to be considered for promotion to Principal or Partner level. Shape firm strategy through participation in leadership meetings, innovation task forces, or cross-functional initiatives. Build and champion More ❯

team members. Drive operational improvements or strategic initiatives, such as new tools, training programs, or diversity efforts. Progression to Principal/Partner Track: Demonstrate consistent revenue contribution and client retention to be considered for promotion to Principal or Partner level. Shape firm strategy through participation in leadership meetings, innovation task forces, or cross-functional initiatives. Build and champion More ❯

within the Sports & Leisure vertical. Youll play a pivotal role in defining how our SaaS products are positioned, how we reach our target markets, and how we drive both customer acquisition and retention. Working closely with the Group Product Marketing Lead, youll create compelling messaging and integrated campaigns that bring our products to life across digital, social, content, events … thrives in a collaborative environment and wants to make an impact across multiple products and brands. What Youll Do Support the ongoing development of product marketing strategy, segmentation, and customer journeys. Create and deliver multi-channel marketing campaigns aligned with our value propositions. Drive customer acquisition and retention through paid media, SEO/SEM, content, and … automation. Oversee sales enablement materials and nurture journeys to optimise funnel performance. Collaborate across teams product, sales, and customer success to ensure consistent messaging. Conduct competitor research to identify opportunities for market growth and differentiation. Manage event marketing activity and coordinate campaign engagement before and after events. Report on analytics and campaign performance, using data to drive continuous improvement. More ❯

have full responsibility for the evolution of a new consumer-facing online competition product and a dedicated development team to deliver it. You Will: Develop new features that drive customer acquisition, retention and revenue growth. Build the product roadmap to create an exceptional customer experience. Subscription business Acquire an intimate knowledge of this market, understand competitor … initiatives and stay ahead of the game. You’ll have a strong focus on customer engagement and data-driven decision-making. You’ll have a dedicated CRM manager and data analyst to provide insights and data. You will also have a dedicated technical development team to deliver your product initiatives. You’ll optimise the product for both short and … on a day-to-day basis. The ideal candidate: A background in developing website and app products and services. Strong UX instincts with the ability to create intuitive, engaging customer journeys and a good eye for design - a flair for creating great user experiences. A data-driven mindset—comfortable using analytics - and working with data analysts and CRM managers More ❯

have full responsibility for the evolution of a new consumer-facing online competition product and a dedicated development team to deliver it. You Will: Develop new features that drive customer acquisition, retention and revenue growth. Build the product roadmap to create an exceptional customer experience. Subscription business Acquire an intimate knowledge of this market, understand competitor … initiatives and stay ahead of the game. You’ll have a strong focus on customer engagement and data-driven decision-making. You’ll have a dedicated CRM manager and data analyst to provide insights and data. You will also have a dedicated technical development team to deliver your product initiatives. You’ll optimise the product for both short and … on a day-to-day basis. The ideal candidate: A background in developing website and app products and services. Strong UX instincts with the ability to create intuitive, engaging customer journeys and a good eye for design - a flair for creating great user experiences. A data-driven mindset—comfortable using analytics - and working with data analysts and CRM managers More ❯

NASA, Disney, Heineken, Bose, Vodafone, Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to More ❯

NASA, Disney, Heineken, Bose, Vodafone, Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to More ❯

NASA, Disney, Heineken, Bose, Vodafone, Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to More ❯

NASA, Disney, Heineken, Bose, Vodafone, Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to More ❯