10 of 10 Remote/Hybrid Customer Retention Jobs in Central London

Head of Customer Success Remote/Hybrid (UK) | Full-Time Join Logicalis as We Build the Future of Customer Success At Logicalis, we're more than a technology solutions provider—we're Architects of Change. As one of only five Cisco Global Gold Partners and ranked within … Microsoft Azure partners globally, we help organisations accelerate their digital transformation through innovative technology, strategic expertise, and exceptional customer outcomes. We're now looking for an experienced and commercially minded Head of Customer Success to define, build, and lead our Customer Success function across our Networking Solutions ...

Senior Enterprise Customer Success Manager 78,000 - 83,000 UK Remote Permanent We're partnering with a high-growth international SaaS organisation seeking an experienced Enterprise Customer Success Manager to join its expanding global team. This is an opportunity to take ownership of a portfolio of some … largest and most strategic enterprise customers, working closely with senior stakeholders across globally recognised organisations. You'll play a pivotal role in driving customer value, retention, adoption and growth, while partnering with internal commercial teams to maximise long-term account success. Responsibilities Manage a portfolio of approximately ...

responsibility for a multi-million-pound revenue operation, you will be the primary driver of growth, with a mandate to accelerate revenues through strong customer retention, product-led innovation, and expansion into adjacent markets. A key part of this role will be embedding a commercially focused mindset … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent ...

leading Tech client are looking for a talented and motivated individual to own their end-to-end customer experience. You'll design and run customer insight and Voice of the Customer frameworks. You'll translate insights into root causes and recommendations that can be used across … organisation. You'll also deliver insight that supports customer loyalty, retention and Customer Lifetime Value, in order to ensure improvements are directly actionable. This is a newly created role in a growing business. A brilliant opportunity! The following skills/experience are essential: Previously worked ...

operate at a high level. The Role We’re hiring an AI Revenue Operations Specialist to run the operational backbone of Infobel’s existing customer base. You’ll work directly with Nathan (Head of Sales), owning the workflows that keep customers supported, invoices accurate, commissions clean, and revenue flowing. … This role sits at the intersection of: customer operations, finance operations, and AI-enabled workflows. You’ll be customer-facing enough to jump on calls, analytical enough to live in spreadsheets, and operational enough to build repeatable systems that scale. What You’ll Do Coordinate ongoing customer ...

join a category-leading technology company that is transforming a complex global industry through data, AI, and workflow automation. With strong market traction, impressive customer retention, and ambitious growth plans, the business is entering a significant phase of expansion. The Opportunity Reporting into senior marketing leadership … shaping how products are brought to market, ensuring compelling messaging, successful product launches, and strong commercial adoption. You'll work closely with Product, Sales, Customer Success, and Marketing teams to drive product growth and market impact. Key Responsibilities Develop and execute go-to-market strategies for new product launches. ...

career progression within a global business What You'll Be Doing Build trusted relationships across a portfolio of strategic accounts, developing deep understanding of customer priorities and growth objectives Drive account growth through consultative cross-selling, upselling and expansion of data, analytics, events and consulting solutions Develop and execute … tailored account plans that strengthen customer engagement, retention and long-term value Lead commercial negotiations, contract renewals and executive-level engagement to maximise growth opportunities What You'll Bring Proven experience managing high-value B2B accounts within information services, market intelligence, data, SaaS or related sectors Strong ...

deals Developing and maintaining strong relationships with senior stakeholders across the global insurance ecosystem Working closely with the account management teams to maximise client retention, upsell, and cross-sell opportunities; and with the business development team to deliver new logos and expand into new sectors. Ensuring clients continue … delivering ARR growth and managing subscription revenue models Strong relationship-building skills with the ability to collaborate effectively across marketing, sales, technical, product, and customer teams Demonstrable success in winning and growing strategic client relationships Strong commercial acumen with excellent negotiation and deal structuring capability Experience selling into ...

site launches, and platform changes. Work with merchandising and content teams to improve organic conversion performance. Analyse organic revenue trends, product visibility, and customer search behaviour. Reporting & Analysis Track and report on rankings, traffic, conversions, and revenue performance. Build clear, actionable monthly reports and communicate insights to clients. … relationships with multiple clients simultaneously. Translate technical SEO concepts into commercially focused recommendations. Support upselling opportunities and contribute to client retention and growth. Collaborate with account managers to ensure projects are delivered on time and within scope. Team Collaboration Work closely with content writers, designers, developers, and paid ...

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...