Remote Customer Service Jobs in Central London

1 to 25 of 35 Remote Customer Service Jobs in Central London

Site Services Specialist - Mail Room and Print

City, London, United Kingdom
Hybrid / WFH Options
Ricoh
and profitable. Find out more about Ricoh Today What you will be doing Scanning, sorting mail, printing documents, and organising couriers. To deliver an efficient and responsive business process service to the customer, to meet agreed SLA s and customer satisfaction. Help solve operational problems quickly and efficiently to ensure the most efficient service is provided. … Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered. Carry out any reasonable request from the line manager to meet the business needs and client expectations. To deliver the attached job profile, specific to site requirements to meet the business … needs and client expectations. To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI s. Follow and adhere to all Ricoh UK policies and procedures, including compliance with all Ricoh EHS (Environmental, Health and Safety) procedures and guidelines. You will ideally have IT literate Team oriented More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Managed Services Engineer (Dynamics 365 & Power Platform)

City of London, London, United Kingdom
Hybrid / WFH Options
Ingentive
business applications, with structured exposure to Dynamics 365, Power Platform, and wider Microsoft 365 services, underpinned by ITIL v4-aligned processes. The role is hands-on, client-facing, and service-focused, ideal for someone who wants to develop into consultancy or technical specialisation. Essential Expertise: Previous IT support experience (1st/2nd line, MSP or client facing environment). … applications. Exposure to Power Apps or Power Automate. Good knowledge of Microsoft 365 applications (Teams, Outlook, SharePoint). Familiarity with user administration in Azure AD (Entra ID). Strong customer service and communication skills with both technical and non-technical users. Ability to triage, prioritise, and resolve issues within SLA targets. Team player who works well in a … the ticketing system, email, or Teams. Triage, log, categorise, and prioritise incidents and requests. Provide 1st and 2nd line support for Dynamics 365 ERP (Finance, Supply Chain) and CRM (Customer Service, Sales). Troubleshoot functional, technical, and configuration issues. Support Power Platform (Power Apps, Power Automate) at user/admin level. Manage user administration, security roles, and access More ❯
Posted:

Managed Services Engineer (Dynamics 365 & Power Platform)

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Ingentive
business applications, with structured exposure to Dynamics 365, Power Platform, and wider Microsoft 365 services, underpinned by ITIL v4-aligned processes. The role is hands-on, client-facing, and service-focused, ideal for someone who wants to develop into consultancy or technical specialisation. Essential Expertise: Previous IT support experience (1st/2nd line, MSP or client facing environment). … applications. Exposure to Power Apps or Power Automate. Good knowledge of Microsoft 365 applications (Teams, Outlook, SharePoint). Familiarity with user administration in Azure AD (Entra ID). Strong customer service and communication skills with both technical and non-technical users. Ability to triage, prioritise, and resolve issues within SLA targets. Team player who works well in a … the ticketing system, email, or Teams. Triage, log, categorise, and prioritise incidents and requests. Provide 1st and 2nd line support for Dynamics 365 ERP (Finance, Supply Chain) and CRM (Customer Service, Sales). Troubleshoot functional, technical, and configuration issues. Support Power Platform (Power Apps, Power Automate) at user/admin level. Manage user administration, security roles, and access More ❯
Posted:

Senior Business/sales Development Representative

Central London, London, United Kingdom
Hybrid / WFH Options
Global Technology Solutions Ltd
deliver sales proposals documents to clients Maintain sales activity records and prepare sales reports via CRM Respond to sales inquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Diligently follow up on all sales activity Identify and participate in sales events, show and exhibitions Monitor competitors, market conditions and trends … presentations (in-person and online) Clear articulation of complex IT solutions Performs well under pressure & goal oriented Education and Experience Proven track record to achieve sales targets Knowledge of customer service principles and practices of sales Knowledge of basic business principles Minimum 3 years experience in sales and/or account management Strong and proven experience in client More ❯
Employment Type: Permanent, Work From Home
Posted:

Account Manager - Commercial

City of London, London, United Kingdom
Hybrid / WFH Options
Travelfusion
Travelfusion is the world's largest travel B2B content aggregator for LCCs (Low Cost Carriers) and FSCs (Full Service Carriers) processing hundreds of millions of daily transactions with tens of thousands of daily flight bookings. Travelfusion’s platform powers the world’s leading online leisure and business travel agencies, as well as the meta search and travel ecommerce sites. … SaaS technology company, rapidly growing profitable business with 175 employees based in London, Shanghai and Thessaloniki. The Role The Account Manager will be accountable for commercial relationships with a customer portfolio, maintaining daily business enquiries, and new business development and sales. What you'll be doing ● Manage a portfolio of agency accounts, identify new business opportunities, and collaborate with … other departments to ensure a seamless customer experience. ● Manage and grow sales within assigned accounts, including developing and implementing sales strategies, building strong relationships with key stakeholders, and identifying new business opportunities. ● Working closely with product and technology teams to help deliver and roll out new products and enhancements to customers based on your customer knowledge and relationships More ❯
Posted:

Account Manager - Commercial

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Travelfusion
Travelfusion is the world's largest travel B2B content aggregator for LCCs (Low Cost Carriers) and FSCs (Full Service Carriers) processing hundreds of millions of daily transactions with tens of thousands of daily flight bookings. Travelfusion’s platform powers the world’s leading online leisure and business travel agencies, as well as the meta search and travel ecommerce sites. … SaaS technology company, rapidly growing profitable business with 175 employees based in London, Shanghai and Thessaloniki. The Role The Account Manager will be accountable for commercial relationships with a customer portfolio, maintaining daily business enquiries, and new business development and sales. What you'll be doing ● Manage a portfolio of agency accounts, identify new business opportunities, and collaborate with … other departments to ensure a seamless customer experience. ● Manage and grow sales within assigned accounts, including developing and implementing sales strategies, building strong relationships with key stakeholders, and identifying new business opportunities. ● Working closely with product and technology teams to help deliver and roll out new products and enhancements to customers based on your customer knowledge and relationships More ❯
Posted:

Senior Onboarding Specialist

City of London, London, United Kingdom
Hybrid / WFH Options
Thunes
manage documentation, and support the team in achieving business goals. You will collaborate closely with the sales, legal, compliance, finance and technical teams to ensure efficient operations and outstanding customer service. Key Responsibilities Assist prospect and BD after the qualification stage Onboarding Support to follow up and enhance internal processes Close follow up on the onboarding process (compliance, legal … Project management skills are desirable Key Skills & Qualifications Bachelor’s degree in Business, Sales, Marketing, or related field. 2-4 years of experience in sales support, sales operations, or customer service in a B2B or fintech environment. Strong understanding of sales processes and CRM systems (Salesforce experience is a plus). Excellent written and verbal communication skills with … a customer-centric approach. Strong organizational and multitasking abilities. Ability to work independently, manage time efficiently, and prioritize tasks in a fast-paced environment. Detail-oriented with strong analytical skills and problem-solving capabilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Package and Benefits Great compensation package, including performance & company bonus Private Health insurance for you and More ❯
Posted:

Senior Onboarding Specialist

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Thunes
manage documentation, and support the team in achieving business goals. You will collaborate closely with the sales, legal, compliance, finance and technical teams to ensure efficient operations and outstanding customer service. Key Responsibilities Assist prospect and BD after the qualification stage Onboarding Support to follow up and enhance internal processes Close follow up on the onboarding process (compliance, legal … Project management skills are desirable Key Skills & Qualifications Bachelor’s degree in Business, Sales, Marketing, or related field. 2-4 years of experience in sales support, sales operations, or customer service in a B2B or fintech environment. Strong understanding of sales processes and CRM systems (Salesforce experience is a plus). Excellent written and verbal communication skills with … a customer-centric approach. Strong organizational and multitasking abilities. Ability to work independently, manage time efficiently, and prioritize tasks in a fast-paced environment. Detail-oriented with strong analytical skills and problem-solving capabilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Package and Benefits Great compensation package, including performance & company bonus Private Health insurance for you and More ❯
Posted:

S/4 HANA Public Cloud Consultant – Procurement

City of London, London, United Kingdom
Hybrid / WFH Options
NTT DATA Business Solutions
SAP Supplier Management Materials Management Sourcing & Contract Management Operational Procurement Supplier Invoice Management Procurement Analytics Central Invoice Management Non-Technical: Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Exceptional analytical and problem-solving abilities. Results-driven mindset. Ability to work in virtual teams across time zones. Self-motivated with a desire to learn and More ❯
Posted:

S/4 HANA Public Cloud Consultant – Procurement

london (city of london), south east england, united kingdom
Hybrid / WFH Options
NTT DATA Business Solutions
SAP Supplier Management Materials Management Sourcing & Contract Management Operational Procurement Supplier Invoice Management Procurement Analytics Central Invoice Management Non-Technical: Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Exceptional analytical and problem-solving abilities. Results-driven mindset. Ability to work in virtual teams across time zones. Self-motivated with a desire to learn and More ❯
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SAP S4 HANA Public Cloud Consultant – EPPM / Professional Services

City of London, London, United Kingdom
Hybrid / WFH Options
NTT DATA Business Solutions
Professional Services Knowledge of Extensibility options within Enterprise Projects and Professional Services (e.g. Custom Fields). Non-Technical: Excellent verbal and written communication Strong Presentational skills Excellent interpersonal and customer service skills with the ability to advocate standard public cloud functionality to a client Strong analytical and problem-solving skills Results driven Ability to work in (virtual) teams More ❯
Posted:

Project Manager

City of London, London, United Kingdom
Hybrid / WFH Options
Gold Group
Project Manager - London Based Hybrid Working x3 days in the office £40k - £45k + Great Benefits Must have previous experience of IT Project Management within an IT Managed Service Provider! My client is a award winning London based IT Managed Service Provider who are looking to recruit a IT Project Manager to join the PMO function on a … hybrid working model x3 day in the office. As a Project Manager you MUST have previous experience of working within an IT Managed Service Provider As a Project Manager you will have previous MSP experience with IT/Technical knowledge be managing 20 plus projects at a time and ideally PRINCE2 qualified. As a Project Manager you will be … Has an understanding of IT/from an IT background Amazing Organisation and communication skills Attention to detail Manage own time effectively Good understanding of technical tasks Excellent grammar Customer service driven Ability to work in a team but also independently Experienced in effective problem-solving with ability to resolve individually Project Manager Desirable skills PRINCE2 qualified Experience More ❯
Employment Type: Permanent
Salary: £40000 - £45000/annum + Benefits
Posted:

E-commerce Executive | Remote UK | 30 hours per week

Central London, UK
Hybrid / WFH Options
Totter + Tumble
so much—and now we are looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an … out ways to better, improve and move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce … be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customer service to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has More ❯
Posted:

E-commerce Executive | Remote UK | 30 hours per week

City of London, London, United Kingdom
Hybrid / WFH Options
Totter + Tumble
so much—and now we are looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an … out ways to better, improve and move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce … be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customer service to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has More ❯
Posted:

E-commerce Executive | Remote UK | 30 hours per week

Central London / West End, London, United Kingdom
Hybrid / WFH Options
Totter + Tumble
so much—and now we are looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an … out ways to better, improve and move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce … be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customer service to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has More ❯
Posted:

Ecommerce Manager (Spirits)

City of London, London, United Kingdom
Hybrid / WFH Options
Nyetimber
of the brand. This commercial role exists to drive the online presence and performance of the portfolio of The Lakes Distillery brands, optimising the website to ensure a seamless customer experience. This role involves managing online sales and distribution while ensuring compliance with alcohol regulations. It includes optimising digital platforms, driving customer engagement, and using data analytics for … each of the brands. Collaborate with relevant teams internally to implement respective communications plans and trading strategies, in particular working alongside digital marketing & brand managers, warehouse & supply chain, and customer service executives. Devise & manage CRO & UX testing roadmap for continuous innovation. Responsible for legal compliance, GDPR, & smooth installation of 3rd party modules & apps. Manage web development agencies & budget. … Wordpress & other CMS platforms as well as with proficiency in Google Analytics & reporting software. Experience in omni-channel retail models. Strong data analysis skills, specifically related to web traffic, customer engagement & conversion rates. Entrepreneurial mindset. Excellent communication skills to manage multiple, cross-functional stakeholders. International experience advantageous but not essential. Passion for technology and digital media, with up to More ❯
Posted:

Ecommerce Manager (Spirits)

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Nyetimber
of the brand. This commercial role exists to drive the online presence and performance of the portfolio of The Lakes Distillery brands, optimising the website to ensure a seamless customer experience. This role involves managing online sales and distribution while ensuring compliance with alcohol regulations. It includes optimising digital platforms, driving customer engagement, and using data analytics for … each of the brands. Collaborate with relevant teams internally to implement respective communications plans and trading strategies, in particular working alongside digital marketing & brand managers, warehouse & supply chain, and customer service executives. Devise & manage CRO & UX testing roadmap for continuous innovation. Responsible for legal compliance, GDPR, & smooth installation of 3rd party modules & apps. Manage web development agencies & budget. … Wordpress & other CMS platforms as well as with proficiency in Google Analytics & reporting software. Experience in omni-channel retail models. Strong data analysis skills, specifically related to web traffic, customer engagement & conversion rates. Entrepreneurial mindset. Excellent communication skills to manage multiple, cross-functional stakeholders. International experience advantageous but not essential. Passion for technology and digital media, with up to More ❯
Posted:

Sales Executive - Spanish Speaking (Hybrid working)

City of London, London, United Kingdom
Hybrid / WFH Options
Flashbay
by having a British passport. Do you have the passion and drive to achieve results? Do you want to join a well-established, global technology company where five-star customer service is at the heart of everything we do? Whether you are a recent graduate looking to kick start a career in sales, or you've already discovered … active approach Work hard to win new business opportunities from leads who have previously enquired but haven’t yet become customers Act as the dedicated point of contact for customer queries via phone and email Pursue sales targets and objectives for your assigned territory Maintain our CRM system with accurate customer and lead information About you: Spanish speaker … happy customers ranging from the smallest schools to the largest multinationals, globally. We offer an attractive range of designs across our product categories, ready to be branded with our customer’s logo in precise detail. Our product categories include Flash Drives, Power Banks, Wireless Chargers, Personal Audio Products, Drinkware, Bags, Apparel and many more – as well as a great More ❯
Posted:

Sales Executive - Spanish Speaking (Hybrid working)

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Flashbay
by having a British passport. Do you have the passion and drive to achieve results? Do you want to join a well-established, global technology company where five-star customer service is at the heart of everything we do? Whether you are a recent graduate looking to kick start a career in sales, or you've already discovered … active approach Work hard to win new business opportunities from leads who have previously enquired but haven’t yet become customers Act as the dedicated point of contact for customer queries via phone and email Pursue sales targets and objectives for your assigned territory Maintain our CRM system with accurate customer and lead information About you: Spanish speaker … happy customers ranging from the smallest schools to the largest multinationals, globally. We offer an attractive range of designs across our product categories, ready to be branded with our customer’s logo in precise detail. Our product categories include Flash Drives, Power Banks, Wireless Chargers, Personal Audio Products, Drinkware, Bags, Apparel and many more – as well as a great More ❯
Posted:

Area Sales Manager Data Centres

City of London, London, United Kingdom
Hybrid / WFH Options
Mitchell Maguire
sold electrical products ideally cables however not essential Would potential consider an aligned industry background as long as youve sold to data centres IT literate Must be sales driven & customer service focused Mitchell Maguire is a specialist construction field sales recruitment consultancy, dealing exclusively with construction field sales jobs, construction field sales vacancies and specification field sales positions More ❯
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

Customer Delivery Manager

City of London, London, United Kingdom
Hybrid / WFH Options
Christopher Ali
Customer Delivery Manager - Hybrid Working - £45,000 p/a - London Christopher Ali are recruiting on behalf of a fast growing technology business working with a range of High Street brands, collecting data for them and providing insights to support their decision making. The Role: As a Customer Delivery Manager, your role is to delight key clients with … community to complete them Skills and Experience: Excellent IT literacy, with strong experience in Microsoft Office, and in particular a high level of competence using Excel. Experience in a customer-facing role, providing support and exceptional customer service. Strong project management and administrative skills, with the ability to balance multiple projects and priorities is a must. Experience within More ❯
Posted:

Customer Delivery Manager

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Christopher Ali
Customer Delivery Manager - Hybrid Working - £45,000 p/a - London Christopher Ali are recruiting on behalf of a fast growing technology business working with a range of High Street brands, collecting data for them and providing insights to support their decision making. The Role: As a Customer Delivery Manager, your role is to delight key clients with … community to complete them Skills and Experience: Excellent IT literacy, with strong experience in Microsoft Office, and in particular a high level of competence using Excel. Experience in a customer-facing role, providing support and exceptional customer service. Strong project management and administrative skills, with the ability to balance multiple projects and priorities is a must. Experience within More ❯
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Senior Consultant / Solution Architect PLM (f/m/d)

City of London, London, United Kingdom
Hybrid / WFH Options
ITC Infotech
Solution Architect for Product Lifecycle Management (PLM) Define client specific solution architectures for PLM with focus on the processes and the application of PLM or on technical implementation. Analyze customer requirements, design, and specify the solutions and ensure their successful implementation. Ensure quality through appropriate methods and software engineering processes. Design standardized solution components as part of the portfolio … autonomously and focus on goals. Experience in leading software integration projects Knowledge of IT architectures related to PLM (client-server, cloud, SaaS, ...), software development, interfaces, and database systems. Customer service-oriented Experience in conducting and managing workshops. Professional proficiency in English What we offer: A career in a new and expanding business unit and an individual development … plan. Broad responsibilities in the design of PLM solutions and their implementation in international teams Work from home and - as needed - at customer sites. A company car or a comparable mobility package as well as a smart phone An insurance package. Your X-Factor Work ethic: You are a consummate professional. Aptitude: You have an innate capacity to transition More ❯
Posted:

Senior Consultant / Solution Architect PLM (f/m/d)

london (city of london), south east england, united kingdom
Hybrid / WFH Options
ITC Infotech
Solution Architect for Product Lifecycle Management (PLM) Define client specific solution architectures for PLM with focus on the processes and the application of PLM or on technical implementation. Analyze customer requirements, design, and specify the solutions and ensure their successful implementation. Ensure quality through appropriate methods and software engineering processes. Design standardized solution components as part of the portfolio … autonomously and focus on goals. Experience in leading software integration projects Knowledge of IT architectures related to PLM (client-server, cloud, SaaS, ...), software development, interfaces, and database systems. Customer service-oriented Experience in conducting and managing workshops. Professional proficiency in English What we offer: A career in a new and expanding business unit and an individual development … plan. Broad responsibilities in the design of PLM solutions and their implementation in international teams Work from home and - as needed - at customer sites. A company car or a comparable mobility package as well as a smart phone An insurance package. Your X-Factor Work ethic: You are a consummate professional. Aptitude: You have an innate capacity to transition More ❯
Posted:

Senior Project Manager

City of London, London, United Kingdom
Hybrid / WFH Options
Monument Technology
in the office About Monument Technology Limited Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end, banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Monument Technology takes the proven, end to … success delivering mobilisation programmes end-to-end, with measurable impact. Excellent interpersonal, communication, and negotiation skills. Comfortable managing your own workload and supporting team delivery under pressure. Familiarity with service management frameworks and ITIL principles (desirable). Proficiency in key tools: Microsoft Outlook, Teams, Project, Visio, Word, Excel, Confluence and PowerPoint. Our Culture And Values Our culture and values … align with our mission to truly understand and offer exceptional service to our customers. The Monument Technology team are all here because we are passionate about building so much more than a bank and so much more than a technology company. We will be known for our integrity, attentiveness, sense of community and innovation. We build strong relationships through More ❯
Posted:
Customer Service
Central London
10th Percentile
£28,500
25th Percentile
£35,500
Median
£40,875
75th Percentile
£70,000
90th Percentile
£72,500