22 of 22 Remote/Hybrid Customer Service Jobs in Central London

Consultant - Service Design

Hiring Organisation
Tenth Revolution Group
Location
City of London, London, United Kingdom
Belfast, Edinburgh, Manchester We help organisations solve complex challenges by designing and delivering better services, experiences and outcomes. We're looking for a Consultant - Service Transformation to join our growing team and help clients rethink how they serve customers, colleagues and citizens. This is an exciting opportunity to work … alongside Service Designers, Product Managers, User Researchers, Engineers and Strategists to create customer-centric services that deliver measurable business value. What you'll be doing As a Consultant, you'll support the delivery of service transformation engagements from discovery through to implementation. Your responsibilities will include: Conducting ...

Customer Success Manager

Hiring Organisation
Adecco
Location
City of London, London, United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum
Customer Success Manager Job Advertisement : Customer Success Manager Location: London City Contract Type: Permanent Salary: £40,000 - £50,000 per annum Working Pattern: Full Time, hybrid (1 day working from home) Our client, a leading player in the technology sector, is seeking a dynamic Customer Success Manager … role is pivotal in nurturing long-term client relationships and ensuring that customers derive maximum value from their partnerships. If you are passionate about customer success and thrive in a collaborative environment, this opportunity is for you! Key Responsibilities : Client Relationship Management: Manage and develop a portfolio of strategic ...

Project Manager

Location
City Of London, England, United Kingdom
within a Housing environment. The successful candidate will have a strong track record of delivering Microsoft Dynamics 365 CRM initiatives, driving business change, improving customer-facing services, and managing stakeholders across large and complex organisations. This is an exciting opportunity to play a key role in delivering strategic transformation … programmes focused on customer experience, process improvement, and service modernisation. Key Responsibilities Lead end-to-end delivery of Dynamics 365 and business transformation projects. Manage project scope, plans, budgets, risks, issues, and dependencies. Establish and maintain effective project governance and reporting. Work closely with business and technology stakeholders ...

Security Systems Manager

Hiring Organisation
CIS Security Ltd
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£65,000
ongoing processes. Ultimately, its about partnering with a solutions provider whos prepared to support you at every level. CIS Innovative Solutions is the managed service division of CIS Security. As Security Systems Manager, you will be responsible for managing the end-to-end lifecycle of electronic security systems across … your portfolio, including planned preventative maintenance, installation projects, system upgrades and continuous improvement, with a strong emphasis on customer experience, operational delivery, commercial performance and enterprise-level security solutions. This role is hybrid, with visits to client sites across England and meetings at CIS Head Office or London offices ...

Technical Sales Executive Warehouse Loading Bay Systems

Hiring Organisation
Mitchell Maguire
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
Title: Technical Sales Executive Warehouse Loading Bay Systems Job Reference Number: 510217-1574-26139 Industry Sector: Technical Sales, Sales Support, Senior Sales, Technical Support, Customer Service Representative, Warehousing, 3PL, Industrial, Food & Beverage, Distribution Centres, Retail, Safety, Logistics, Industrial Door Installers, Loading Bay Installers, Distribution, End Users, Retailers … Typical loading bay solutions £25,000-£150,000 Customers include: Tesco, Next, DHL, TJK (TJ Max), UPS etc. Solution based selling based on unique customer needs The ideal applicant will be a Technical Sales Executive Warehouse Loading Bay Systems with: Must have internal sales experience Ideally worked ...

ServiceNow Developer

Location
Westminster, West End, United Kingdom
Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … well invest in you!.? Job Description Here at Version 1, we are currently recruiting for a ServiceNow Developer to join our thriving managed service practice. If you want to be involved in delivering value, innovation, and excellence with our customers, we would love to hear from you. ASPIRE ...

D365 CE/CRM System Configurator - 2 days a month London - £60k

Hiring Organisation
Circle Group
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
improve business processes. Support UAT, releases and ongoing system improvements. Experience needed; Commercial experience configuring Microsoft Dynamics 365. Experience across modules such as Sales, Customer Service, Field Service or Finance & Operations. Experience using Power Platform including Power Automate and Power Apps. Strong understanding ...

D365/Power Platform Technical Lead

Location
Westminster, West End, United Kingdom
Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

Associate Product Owner

Hiring Organisation
Fenwick
Location
City of London, London, United Kingdom
Digital team as a Associate Product Owner (Website Product Owner), playing a key role in the ongoing development, optimisation and delivery of our online customer experience. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. When … website, helping to deliver a seamless, engaging and commercially effective digital experience for customers. Working closely with the Product Manager, you will translate customer needs and business priorities into clear, actionable requirements, ensuring website enhancements and roadmap initiatives are successfully delivered. You will be responsible for managing and prioritising ...

Security Engineer

Location
City Of London, England, United Kingdom
Microsoft Intune, Windows 11, endpoint security, application deployment, device management, and user computing technologies. The engineer will work closely with Network, Security, Infrastructure, and Service Desk teams to deliver secure remote access services while maintaining excellent user experience and compliance with cybersecurity standards. Key Skills & Requirements: Administer and support … manage Microsoft Intune policies, compliance policies, configuration profiles, and application deployments. Maintain documentation, operational procedures, knowledge articles, and technical designs. Participate in project delivery, service improvement initiatives, and technology refresh programmes. Provide 3rd line technical support and act as an escalation point for complex EUC issues. Support change management ...

Supporter Engagement Coordinator

Hiring Organisation
HR Solutions
Location
City of London, London, United Kingdom
Employment Type
Temporary
Salary
£30,000
community. You will ensure that the data on the College's CRM system is up to date and accurate. You will have the following: Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints ...

Enterprise Architect – Technical Strategy

Location
City Of London, England, United Kingdom
reuse choices, considering value, cost, risk and long‐term maintainability Shape pragmatic modernisation paths that balance new capabilities, legacy technology, technical debt and service continuity Enable teams with practical guidance Co‐create practical patterns across integration, APIs, identity, service design and other cross‐cutting areas Help teams define … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

Legal Counsel

Location
City Of London, England, United Kingdom
Business - Retail Tech We are working with a high growth company which enables retail and fashion companies to scale globally, providing exceptional customer service and an excellent customer experience. The Opportunity The business is now looking for a Legal Counsel to join its small and growing legal ...

Senior Full Stack Developer at MyPocketSkill

Location
City Of London, England, United Kingdom
ongoing basis Your mission Develop scalable, stable and efficient digital systems that enhance our platform. Write high-quality code for tech products that improve customer experience, embed AI-enhancements, reduce customer service issues and reduce costs. Be detail-conscious, able to support technical decision-making to keep ...

Trainee Recruitment Consultant

Hiring Organisation
SW6 Associates Limited
Location
Central London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
recruitment. Strong communication and interpersonal skills. Competitive and ambitious mindset. Resilient, driven and goal-oriented. Ability to work in a fast-paced environment. Sales, customer service, hospitality, retail or sports background is advantageous but not essential. What's On Offer Competitive basic salary Uncapped commission structure Industry-leading ...

Head of EU Out-of-Home Delivery

Hiring Organisation
JD.COM
Location
City of London, London, United Kingdom
PUDO) networks, third-party locker networks, and JDL's own locker network. The role ensures all OOH solutions work together to deliver a seamless customer experience while improving last-mile efficiency, reducing delivery costs, and supporting JDL's long-term logistics strategy. Key Responsibilities Strategic Leadership Develop and execute … European OOH strategy across all markets. Ensure PUDO and locker networks complement each other to maximise customer coverage, operational efficiency, and cost savings. Identify new business opportunities and innovative OOH solutions that support network growth and carrier efficiency. PUDO Network Own the European PUDO strategy and roadmap. Develop strategic ...

Trainee Recruitment Consultant - Tech Sector

Hiring Organisation
Rule Recruitment
Location
Central London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
when speaking with new people Positive attitude and willingness to learn Interest in technology, business and building a successful career Previous experience in sales, customer service, hospitality, sport, societies or other competitive environments is beneficial but not essential. Salary & Benefits Trainee Recruitment Consultant £27,500 starting salary Uncapped ...

Hybrid Network Engineer — MSP Escalation & Projects

Location
City Of London, England, United Kingdom
seeking a Network Engineer to maintain client networks and act as a 3rd line escalation point. The role demands a proactive attitude, excellent customer service and a strong willingness to upskill across a range of technologies. You will work closely with the Technical Director on systems maintenance ...

Project Manager (Dutch-speaking)

Location
City Of London, England, United Kingdom
Puzzel: The Low-Down Puzzel is a leading provider of cloud-based contact centre solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact centre, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years’ experience since our foundation … clear European market-leader in the coming years! Why we’re proud Recognised as an Innovation and Growth Leader in the 2025 EMEA Customer Experience Platforms Frost Radar 2024 CX Awards Winner, ‘Best Mid-Market Contact Center Platform’ Puzzel was recognised as the ‘most innovative European-founded CCaaS provider ...

Managing Director - Cyber

Location
City Of London, England, United Kingdom
with other business units as appropriate to support market presentation objectives and seek out cross sell opportunities as appropriate. Maintain the highest level of customer service. Direct and manage the delivery of excellent account administration services. Develop and maintain effective relationships with internal resources (e.g., Distribution Claim, Operations, etc. … ensure delivery of all related service to clients. Hire, develop, and retain and excellent staff who will support profit, growth, and expense management goals. Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor's Degree or higher education level preferred Knowledge of commercial product, operations ...

Heat Network Lead

Hiring Organisation
Southern Housing
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
tasks within the role procurement, financial management, data analysis, stakeholder management, preferably within the social housing sector. Experience of working in a customer focussed environment and engaging with residents and staff; providing advice and support regarding the technicalities of heat networks and financial models to deliver these works. … excellent knowledge and understanding of heat networks services and products, renewable energy and low carbon energy generation. A commitment to high quality customer service. Good level of IT skills including databases and spreadsheets. Closing date:4th of October 2026, Sunday, at 23:59pm Shortlisting:from 5th of October ...

Business Development Manager

Hiring Organisation
LJ Recruitment
Location
City, London, United Kingdom
Employment Type
Permanent
Salary
GBP 45,000 - 60,000 Annual
term customers. You'll have the autonomy to manage your own territory and pipeline, backed by an experienced operations team capable of delivering the service you sell. The role is fully remote, with travel for customer meetings and occasional internal meetings. Whether you're already managing a strong … Build and maintain a strong, structured sales pipeline and consistently deliver against agreed targets. Develop existing accounts and identify opportunities for increased share of customer spend. Work closely with the operations team to ensure a seamless transition from sale to delivery and a high level of customer service. ...