1 to 25 of 28 Remote/Hybrid Customer Service Jobs in Central London

Customer Service Advisor Location: City of London Salary: 16 per Hour Hours: 2pm - 11pm/Hybrid working, 3 days in the office and 2 days from home. Are you passionate about delivering outstanding customer service? Do you enjoy speaking with people and solving problems … recruiting on behalf of a growing fintech company looking for a Customer Service Advisor to join their friendly and supportive team. This is a fantastic opportunity to build your career within an innovative business that offers excellent training, career progression and a positive working environment. Key Responsibilities Handling ...

Kenny Recruit are partnering with an innovative, purpose-driven consumer goods business to find an Outbound Operations and Customer Service Manager to join their team on a 12-month fixed-term contract to cover maternity leave. Our client is on a mission to build a harmless and environmentally … friendly range of household products. With products available through major UK retailers and a growing customer base, this is an exciting opportunity to join a close-knit team that is passionate about delivering high-quality products and exceptional customer service. Salary: £35,000 - £40,000 per annum Location ...

looking for an experienced Microsoft Dynamics 365 CRM Lead Consultant to join a growing Microsoft consultancy, leading the delivery of Dynamics 365 Customer Engagement (CE) and Power Platform solutions. This is a senior consultancy position where you will take ownership of CRM implementations from discovery through to deployment while … ensuring projects are delivered to a high standard whilst contributing to the growth of the CRM practice through best practice, governance, reusable assets and customer success. Key Responsibilities Solution Delivery Lead end-to-end Microsoft Dynamics 365 Customer Engagement (CE) implementation projects. Facilitate customer discovery workshops ...

focus on growing their business. To support its continued growth, WWG is delivering a strategic transformation programme to unify its Microsoft Dynamics 365 Customer Engagement (D365 CE) capability across Sales and Customer Service alongside its custom build client/worker portal. This is a hybrid Product Owner … Minimum 10 years experience as a Business Analyst and/or Product Owner, with at least 7 years focused specifically on Microsoft Dynamics 365 Customer Engagement implementations. Demonstrable experience acting as Product Owner, or performing Product Ownership responsibilities, on D365 CE delivery programmes, including backlog ownership, roadmap communication ...

Service Desk Team Leader A Service Desk Team Leader is required to manage IT support tickets, SLAs, engineers and client communication within a fast-paced technology consultancy. If you’ve also worked in the following roles, we’d also like to hear from you: IT Service Desk … Team Leader, IT Support Team Leader, Helpdesk Team Leader, Technical Support Team Leader, IT Helpdesk Team Leader, IT Helpdesk Manager, Service Desk Supervisor, IT Support Supervisor, Help Desk Manager, Service Desk Coordinator, Helpdesk Supervisor, Service Desk Manager SALARY: £45,000 to £50,000 per annum + Benefits ...

This is an exciting opportunity for someone looking to start or build a long-term career in sales. Whether you're currently working in customer service, retail, hospitality, a contact centre, or another customer-facing role, this position offers ongoing development, and a clear pathway into … relationships with potential clients and understand their business needs Qualify opportunities and book meetings for the senior sales team Maintain accurate records and update customer information on the CRM system Work towards achievable activity and performance targets Receive ongoing training, coaching, and development from experienced sales professionals THE PERSON ...

This is an exciting opportunity for someone looking to start or build a long-term career in sales. Whether you're currently working in customer service, retail, hospitality, a contact centre, or another customer-facing role, this position offers ongoing development, and a clear pathway into … relationships with potential clients and understand their business needs Qualify opportunities and book meetings for the senior sales team Maintain accurate records and update customer information on the CRM system Work towards achievable activity and performance targets Receive ongoing training, coaching, and development from experienced sales professionals THE PERSON ...

4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a super-high CSAT of 99.8% Stevie Award winner in the category (Bronze): Customer Service Department of the Year – Computer Software - 100 or More Employees. Winner of the ISG Paragon Innovation Award in partnership with Sophos (customer … Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers Convey feature input and customer requirements to Product Management teams Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles, including Discovery Calls, Value ...

Title: Technical Sales Executive Warehouse Loading Bay Systems Job Reference Number: 510217-1574-26139 Industry Sector: Technical Sales, Sales Support, Senior Sales, Technical Support, Customer Service Representative, Warehousing, 3PL, Industrial, Food & Beverage, Distribution Centres, Retail, Safety, Logistics, Industrial Door Installers, Loading Bay Installers, Distribution, End Users, Retailers … Typical loading bay solutions £25,000-£150,000 Customers include: Tesco, Next, DHL, TJK (TJ Max), UPS etc. Solution based selling based on unique customer needs The ideal applicant will be a Technical Sales Executive Warehouse Loading Bay Systems with: Must have internal sales experience Ideally worked ...

technology solutions provider specialising in telecommunications, unified communications and business connectivity. They are looking for an experienced Project Delivery Manager to take ownership of customer projects from initial handover through to successful completion. This is a hands-on, client-facing role for someone who understands the delivery of telecoms … closely related managed communications environment is essential. Candidates without relevant sector experience will not be considered. The Role: You will manage several customer projects at the same time, providing clear communication, strong project control and a consistently high level of service. Projects may include: Unified communications and hosted voice ...

hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build … Responsibilities Digital Platforms and Ecommerce * Build and manage WordPress websites from initial concept through to launch * Integrate booking engines, payment systems, ecommerce platforms and customer portals * Improve website performance, security, accessibility, technical SEO and conversion rates * Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/ ...

hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build … Responsibilities Digital Platforms and Ecommerce * Build and manage WordPress websites from initial concept through to launch * Integrate booking engines, payment systems, ecommerce platforms and customer portals * Improve website performance, security, accessibility, technical SEO and conversion rates * Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/ ...

risk and advance precision healthcare. As a Business Analyst, you will gather business requirements, design efficient processes and support the delivery of a Jira Service Management solution. This is a 6-month contract-based role offering hybrid/remote working options, salary range … delivering business systems, process improvement or digital transformation projects. Skilled in requirements gathering, process mapping, and preparing detailed functional documentation. Experience with Jira Service Management (JSM) , IT Service Management (ITSM) platforms or service management transformation projects. Have experience integrating HubSpot or other CRM platforms. Ability to produce ...

improve business processes. Support UAT, releases and ongoing system improvements. Experience needed; Commercial experience configuring Microsoft Dynamics 365. Experience across modules such as Sales, Customer Service, Field Service or Finance & Operations. Experience using Power Platform including Power Automate and Power Apps. Strong understanding ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … Product, and Finance to ensure everything we offer through partners is both deliverable and profitable at scale. You will: Design and develop repeatable managed service offerings for indirect partners Shape commercially compelling propositions, pricing models, and service documentation Negotiate contracts, SLAs, and commercial terms with strategic partners ...

redeploy refurbished assets to maximise value and minimise waste. Receive, log and manage to resolution EUC-related incidents and requests within the IT Service Management platform. Maintain and update the asset management database, ensuring accurate tracking of all changes and lifecycle stages. JML Process Management: Oversee the technical execution … operational workflow for physical device deployment, tracking inventory, hardware lifecycles and the coordination of shipments across company locations. Provide a high level of customer service and adhere to service management principles and processes (ITIL). Own and delegate priority incidents and requests related to EUC assets. ...

Garden, London/Hybrid The Role Are you fluent in both French and English, with experience managing e-commerce websites and creating engaging online customer experiences? Would you enjoy helping a leading luxury jewellery brand grow its presence in the French market while developing your own digital career? Diamonds … trading and optimisation of our French website. You'll work closely with teams across Ecommerce, Marketing, Merchandising, Design, Development and Customer Service to improve website performance, launch exciting campaigns and enhance every stage of the customer journey. This is a fantastic opportunity to build your career with ...

phone calls and monitoring help desk systems, dealing with basic issues and escalating other calls to the appropriate person. Maintain a high degree of customer service for all support queries Performing troubleshooting and collection of information for effective issue diagnosis and internal escalation Maintain security reference data ...

month temporary contract . This is an excellent opportunity for an experienced membership professional who is immediately available and enjoys delivering an outstanding service to members while supporting the smooth day to day running of a busy membership team. 💥 As the Membership Coordinator, you will: • Manage … times. 💥 We're looking for someone with: • Previous experience working within a membership organisation, professional body, regulator or association. • Strong membership administration or customer service experience. • Experience using CRM or membership database systems. • Excellent communication and stakeholder management skills. • Strong organisational skills with exceptional attention to detail. • Confidence ...

Location: London (Hybrid – 3 days in the office, 2 days remote) About the Company An established London-based Managed Service Provider (MSP) with a growing Cyber Security practice is looking to recruit a Tier 1 Cyber Security SOC Support Analyst. The business delivers managed IT and cyber security services … Endpoint. Knowledge of Microsoft 365 security from a threat detection and response perspective. Key Responsibilities Monitor, triage and respond to security alerts across managed customer environments. Investigate security events and perform first-line incident response in line with established playbooks. Escalate complex or high-priority incidents to senior analysts ...

leader who enjoys remaining hands-on while mentoring and developing a team of skilled engineers. You'll play a key role in resolving complex customer issues, driving service excellence and supporting the continued growth of an ambitious organisation. What you'll do Lead and develop a team … Line engineers within a busy MSP environment. Take ownership of complex technical escalations and major customer issues. Mentor and coach engineers, providing technical guidance and leadership. Work closely with service delivery teams to ensure exceptional customer outcomes. Lead by example through hands-on technical involvement and proactive ...

Head of Support | HubSpot Service Hub & Outsourced Support (BPO) | Global Events Payments Platform Building Support From Scratch Salary: £60,000 - £65,000 Location: Hybrid, West London Support here runs young. It's outsourced, it covers seven days a week from 10am to midnight, and right now nobody owns … SLAs, the training, the knowledge base, the escalation paths and the tooling behind all of it. Day to day, you'll own service performance across phone, email, chat and WhatsApp, including a 60-second first response target and priority-based SLAs for High, Medium and Low issues. ...

requiring assistance to resolve issues that could affect multiple points of the support structure. The role: Support queries raised to the GDS Help Desk (Service desk) Assist with GDS related questions (Formats, workflow, processes and configurations) Manage all new advisors onboarding and offboarding (Agency implementations) Set up new corporate … owner. Ability to manage multiple projects/tasks simultaneously and prioritize own workload. Excellent oral and written communication skills are essential. Must have exceptional customer service skills. Flexibility to support the needs of the business. The package: A salary of circa £40,000 (depending on experience) Hybrid working ...

requiring assistance to resolve issues that could affect multiple points of the support structure. The role: Support queries raised to the GDS Help Desk (Service desk) Assist with GDS related questions (Formats, workflow, processes and configurations) Manage all new advisors onboarding and offboarding (Agency implementations) Set up new corporate … owner. Ability to manage multiple projects/tasks simultaneously and prioritize own workload. Excellent oral and written communication skills are essential. Must have exceptional customer service skills. Flexibility to support the needs of the business. The package: A salary of circa £40,000 (depending on experience) Hybrid working ...

improvement Lead projects and process improvement initiatives Manage and support a team of 3 direct reports Build strong relationships with stakeholders and provide excellent customer service Respond to operational and client queries What We're Looking For Essential Strong Records Management and Information Governance experience Experience managing both ...