1 to 25 of 56 Customer Service Jobs in Central London

we have been getting the most out of the Microsoft technology stack and continuously improving it. Our unique solutions transform Microsoft Teams into a customer service hub that gives meaning to every customer interaction. As the leading software-as-a-service company in our market segment … questions about the solution and how it integrates into their environment Proactively managing your portfolio of customers, executing on proactive touchpoints to ensure the customer gets a premium experience Collaborating with the Product Management team to provide feedback on hickups during the on boarding process Regularly hosting customer facing webinars to help them get the most out of the product Responding to customer support queries Helping us to develop the processes and ways of working in this new market Your skills Tech-savvy personality who is excited by new technology Experience in a Customer focused more »

and opportunities for improvement. Generate regular reports on key performance indicators (KPIs) and provide actionable insights to the Head of Ecommerce. Work with the customer service team to ensure the customer’s post purchase experience is optimised. Assist with the implementation and optimisation of email flows. Assist more »

is maintained according to operational and security standards and policies. Works across the wider Infrastructure group - team managers, engineering staff and peers in the Customer Service Centre (CSC) function. Oversee the management of the day-to-day support experience, maintenance, and enhancement of the organisation's DEX environment more »

Workplace Experience Host About The Role: A highly self-motivated and passionate customer service team player with a great attention to detail. The key focus for this role will be to create a single and visual point of contact for Client visitors and employees and to act as … ability to proactively resolve queries and issues will be the cornerstone to your success in this role. Key Responsibilities Responsible for and manage the Customer Experience services within reception and workplace and how it impacts all Client employees and visitors Answering and directing incoming switchboard calls with a friendly … when needed covering Facilities Admin and CAFM System Liaising with the team and other key stakeholders. Own your operational space to ensure a fantastic Service Journey for customers within your location Support the look and feel of the welcome area from a housekeeping, cleaning perspective both internally and externally more »

As part of Apogees Managed Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support … Acting as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction through delivery of all contractual service levels. Key Duties include: Respond to customer service requests for the repair of business … of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues to help overcome new or unusual faults. more »

to mobility; Developing client proposals and presentations; Leading/participating in client meetings to enhance relationships; Evaluating the efficiency of operational processes, procedure and service strategies and developing when necessary; Ensuring quality customer service; Monitoring client survey results and determining client needs; The Person: The successful candidate more »

project management experience with strong organizational and time management capabilities Highly productive with the ability to adapt to shifting deadlines Commitment to providing excellent customer service Eagerness to continuously learn and improve technical skills Any experience with AWS, CI/CD pipelines, Kubernetes, Docker, RabbitMQ would be helpful more »

As part of Apogees Managed Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support … Acting as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction through delivery of all contractual service levels. Key Duties include: Respond to customer service requests for the repair of business … of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues to help overcome new or unusual faults. more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or … annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security … industry. Experience of IP based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer facing environment. Problem solving skills. Customer focus with ability to communicate effectively with a range of customers. Experience of/and or knowledge of more »

maintenance repairs Emergency lighting tests, water temps, lighting maintenance and replacements, ballasts, basic HVAC Knowledge, general fabric repairs, plumbing, electrical knowledge Client facing; excellent customer services required and the ability to advise clients where necessary Completion of logbooks accurately Working under Health & Safety regulations Liaising with Help Desk team more »

all reactive commercial opportunities. This role will work alongside the Buying, Merchandising, Marketing, Creative, Operations and IT departments to build a best-in-class customer journey and drive day-to-day website trade. You will have customer-centric approach and will use data to gain a detailed understanding … of the customer journey on the hush website to inform improvements for our online experience. THE RESPONSIBILITIES Weekly Trade reporting, delivering insights on category, trends and product performance - making recommendations and measuring impact. Responsible for the product set up process, including the critical path and working closely with the … this process where required. Maximise website KPIs (e.g. conversion rate, add to bag, average order value, units per transaction), by focusing on the online customer experience, navigation, on-site search, product features and attribution. Ownership of on-site search - maximising search conversion rate by optimising search terms, maintaining synonyms more »

You must also have experience of working within a structured corporate environment (ie law, professional services, finance, consultancy etc) You will evidence systems and service delivery management experience in an ITIL environment Excellent customer service and communication skills and you must understand the importance of going the … extra mile” to ensure that you not only provide a good service but deliver an excellent end user experience more »

attention to detail. Good computer skills with knowledge of Microsoft office tools, including Excel and Outlook. Ability to communicate at all levels with strong customer service skills, whilst acting as a point of contact for facilities and other internal departments. Great team player with a can do attitude more »

delivering award-winning products to global transportation companies. Specialising in developing innovative software that plays a transformative part in making a difference to their customer's journeys. They are a small, highly motivated and friendly team who want to rapidly expand across the UK and Europe, and they want … to join them! The role: As the Executive Account Manager, you will work alongside their Head of Account Management to deliver a top quality service to clients. You will be responsible for maintaining strong relationships, managing key timelines and delivering excellent customer service. Act as the key point more »

Endpoint Administrator Associate, Teams Administrator Associate OR similar Desirable Skills & Knowledge: Experience with on-premises PBX call center migration. Expertise in designing and implementing Customer Service CRM systems (e.g., Dynamics Customer Service and Insights). Why You'll Love Working There Influence and Innovation: Shape the more »

by purpose, driven by passion and brought to life by our promise of more certain early detection and better health outcomes. Job description: Role: Service Inside Sales - Surgical Location: Remote In the role of you will be essential in sales of service contracts for our state-of-the … You'll will work closely with the Key Account Managers to engage with healthcare professionals, hospital administrators, and procurement teams to understand needs regarding service contract solutions with existing and new products. What You Can expect: Retention and development of the service contracts business within the surgical team. … Managing new business, renewals and identifying opportunities for growth. Work as a single point of contact for the customer, liaising internally with the relevant teams to manage and resolve customer issues, including arrangement of alternative instrumentation, collections, and deliveries. Support customer requirements including amendments, mergers, and transfers. more »

About the Role We have an amazing opportunity for an experienced customer focused, front of house brand ambassador to join our STARS team. Working for our high-profile client in London. STARS at Securitas combine first class customer service alongside vigilance and security to look after our … client sites, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Front of House, Concierge, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service. Shift Pattern - Monday … discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer's people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. We combine best more »

in the furniture industry Open to showroom, junior sales and sales support backgrounds Excellent communication and negotiation skills Good time management skills, focussed and customer service orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Field Construction Sales Jobs, Construction field sales vacancies more »

Analyst - starting off with 70% Support/30% Business Analysis, with the intention to move to 60%/40% over time. Putting a new service in place so that there will also be some external support service for CR to back this person up. Users based in London … a bonus. Demonstratable ability to liaise with stakeholders at all levels to develop requirements to develop technical solutions. Strong attention to detail and excellent customer service orientation. Certifications are highly regarded. The ability to quickly learn, implement, and utilise new technologies. Analytical and problem-solving. Combines and organise … ideas to stakeholders and display excellent interpersonal skills Creativity: Creativity is needed to help invent new ways of approaching problems and developing innovative applications. Customer-Service: When dealing with clients and other team members, you need good customer service skills to answer questions and fix issues. more »

support safety and minimize disruptions to business operations. They are an essential part of our security team that focuses on the highest levels of service and safety. The GOC role is varied and critical to the operation, ensuring compliance to the required security protocols, liaising with internal security teams … Provide emergency or critical assistance to employees. Professionally, quickly, and compassionately handle calls and messages reporting security and safety events Delivering a high level customer service at all times. Operate CCTV and alarm monitoring software including C-Cure 9000, Mission Control and Genetec systems. Create reports for any … incidents that may require further action Essential Skills SIA Licence Driving Licence Access to vehicle/good transport links Supervisory experience CCTV knowledge Good customer service IT literate more »

delivering to over 150 countries worldwide? You will be joining a technology team who have a passion for innovation, collaboration, and providing the best service to their customers as well as embracing new ideas, technologies and approaches. As a Senior Fullstack developer, you will be joining one of their more »

Strategic Asset management, Asset Data Forum and other internal and external partners. * Lead and develop the strategic priorities and plans for the ensuring excellent customer focus and clarity for all on direction and colleague contribution; * Lead by example; empower, inspire, support and develop your managers and teams in delivering … excellent customer services, value for money and embracing diversity. Be a role model and ambassador of the Southern Housing culture and expected behaviours, acting with openness, professionalism and integrity at all times. * To lead on the management and development of the Asset Management Systems database/s and information more »

role of Technical Account Manager is part of the professional services team and is a post-sale focussed technical support and advisory role. The customer interaction begins before they go live on the contact centre platform and works closely with the customer from that point forward to ensure … their success. You will join a team of seasoned account managers and technical professionals with the aim to exceed customer expectations, improve process and technology deployment and to help the company meet its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face … The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements more »

role of Technical Account Manager is part of the professional services team and is a post-sale focussed technical support and advisory role. The customer interaction begins before they go live on the contact centre platform and works closely with the customer from that point forward to ensure … their success. You will join a team of seasoned account managers and technical professionals with the aim to exceed customer expectations, improve process and technology deployment and to help the company meet its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face … The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements more »