essential. Applications without Intapp DealCloud experience will not be considered. Key Responsibilities Manage and develop the firm's CRM platform, ensuring it supports business development and marketing objectives. Lead CRM projects, including system enhancements, integrations, user adoption initiatives, and process improvements. Manage CRM workflows, user access, security settings … engagement and best practice. Oversee CRM data quality, governance, and GDPR compliance. Develop reports, dashboards, and insights to support strategic decision-making and business development activity. Work closely with Marketing, Business Development, IT teams, and external suppliers to deliver CRM improvements. Act as the firm's subject matter ...