CX Insight Manager
- Hiring Organisation
- Tribe Appointments Ltd
- Location
- Central London, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £60,000
behaviours and sentiment. Working closely with the Customer Journey Design Manager, youll play a critical role in a Listen, Learn and Act approach turning data into actionable insight that drives improvements across the customer lifecycle. Youll use a blend of quantitative and qualitative research methods, and be comfortable conducting … interviews, analysing data, and presenting findings to senior stakeholders in a clear and compelling way. Youll champion the voice of the customer across the organisation, helping embed a culture of continuous improvement and customer-centric decision-making. Theyre looking for someone who is a self-starter passionate, inquisitive ...