City of London, London, England, United Kingdom Hybrid / WFH Options
AWD online
IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets is required for a multi award-winning Managed Service Provider based in the City of London. ALL LEVELS OF IT EXPERIENCE CONSIDERED As a … successful candidate you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum + Bonus (up to £3,000 p.a.) + Benefits (see below) LOCATION: Hybrid working/3 Days per Week working from the office in the … City of London (Near Liverpool Street and Fenchurch Street Stations) and 2 Days per Week from Home JOB TYPE: Full-Time, Permanent ONLINE TEST: To demonstrate your IT acumen and how you compare to hundreds of worthy candidates you’ll need to complete the company’s popular online IT test, which you will be taken to when you More ❯
IT Support Analyst - 1st/2nd Line Support An exciting opportunity is available with a global brand for an IT Support Analyst to join a proactive and collaborative IT support team. This role is focused on delivering high-quality service and technical expertise, working closely with the IT team and other departments to support … evolving IT needs. Responsibilities include supporting Microsoft 365, managing user identity and access, deploying hardware and software, overseeing unified communications, maintaining network infrastructure, managing virtual servers, and handling IT inventory. Role and Responsibilities: Provide high-quality, customer-focused 1st and 2nd line technical support, diagnosing and resolving issues promptly or escalating when necessary, while managing service tickets within … Local AD, and Azure AD Set up and provision VOIP devices; support unified communications systems Collaborate with system administrators on network optimisation and cloud integration projects Ensure cost-effective IT procurement aligned with business requirements and maintain accurate IT asset records Create and update support documentation, including user guides, knowledge base articles, and communication updates for wider audiences More ❯
IT Support Analyst - London Kentish Town, London - Hybrid 3 days per week The salary on offer for this role is between £42,000 and £48,000 per annum, depending on experience. IT Support Analyst required for a leading client based in London to join our dynamic team within the housing sector. In this role, you will … be the first point of contact for technical support, ensuring seamless IT operations across premium properties. Your expertise will help maintain the high standards of service both staff and residents with timely, effective solutions that enhance their digital experience. Key Skills and Responsibilities: - Provide technical support across a range of IT devices, including HP, Lenovo, and Apple hardware. … service requests. - Actively participate in daily stand-ups and team meetings to align on priorities and share updates. - Promptly identify, escalate, and help mitigate any risks or issues impacting IT services. Interested!?! Please send your up to date CV to Emma Siwicki at Crimson for immediate review Not interested?! Do you know anyone that might be? Refer a friend More ❯
Senior IT GRC Analyst City of London/Hybrid £Competitive + strong bonus and benefits GRC Frameworks, ISO 27001, NIST A prestigious financial services organisation in the heart of the City of London is seeking a Senior IT GRC Analyst to join its dynamic team. In this collaborative role, you will support the development and enhancement … of IT Governance, Risk, and Compliance (GRC) frameworks, working closely with senior stakeholders, internal IT teams, and third-party partners to manage IT risk and ensure regulatory compliance across the business. Key Responsibilities: Governance: Contributing to the implementation and continuous development of IT GRC frameworks. Assisting in the review and maintenance of IT GRC documentation. … Assist in the implementation and communication of IT risk and control management frameworks. Conduct governance reviews in line with agreed schedules and document outcomes. Maintain documentation for IT risk and control management processes. Support the preparation and delivery of formal IT GRC reporting. Risk: Identifying, assessing, and documenting IT risks. Supporting IT risk management activities More ❯
services group that continues to experience growth through business acquisition with several different operating companies and employs over 15,000 users worldwide. An exciting opportunity has arisen for an IT Business Analyst (BA) to play a key role within their shared service IT function, responsible for leveraging the ServiceNow platform and its ServiceNow Performance Analytics and ServiceNow … Reporting modules to analyze the company's IT service management data and design meaningful reporting to support IT service reviews and continuous service improvement. The ideal candidate should have a background in IT Business Analysis, Service Reviews, Reporting, and Analytics, ideally with ServiceNow and PowerBI experience, who can put together robust dashboards and actionable insights for effective … stakeholder collaboration globally. Responsibilities ServiceNow reporting, IT Service Review collation/preparation & detailed tracking of continuous service Improvements across global office locations. Lead regular IT service performance reviews with internal and external stakeholders using live data from ServiceNow. Build and maintain service performance dashboards and scorecards within ServiceNow and other tools. Analyze incident, request, change, and problem management More ❯
We have an opportunity for an Project IT ServiceLocalDelivery Analyst - Technology Integration programme to join ourteam in Wembley. This is a full time, fixed term role for 12 months which will be primarily office based. The starting salary is £39,000 - £47,000 depending on experience. The Role: The Project IT ServiceLocalDelivery Analyst - Technology Integration programme … will be combining project activitieswithour IT ServiceLocalDelivery Analyst role . The Technology Integration programme is bringing ourorganisationtogether aligning our systems and strengthening internal communication. You will be performing a mix of project activities to improve service desk efficiency, enhance user experience and ensure there is a consistent service across SNG. Our IT ServiceLocalDelivery Analysts provide local IT systems support, training and advice to SNG colleagues andare responsible for the development, maintenance and operation of the organisation's devices, infrastructure and applications. They ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to More ❯
providing our leaders with the insights and assurances they need to support successful delivery. Reporting to the Lead Project Manager and working with senior stakeholders across various Divisions, the IT Project Manager/Business Analyst will be responsible for the end-to-end delivery of Technology projects, from initiation to execution. This is a hybrid role that covers … will specifically support the Technology team on a variety of projects and change requests predominately centred around application development. Key Responsibilities Functions as a hybrid project manager with business analyst skills for projects throughout the development cycle, including planning, design/development, testing and implementation phases Defines project objectives, scope and deliverables that support business and technological goals in More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Hays Technology
About the Role: We are seeking a dedicated and skilled Business Analyst to join our Treasury Pricing Squad. This team is responsible for handling and maintaining an in-house Azure Front Office application that supports treasury operations. Currently, the team has managed without a dedicated BA, but with new initiatives on the horizon, there is a need for a … to SDLC processes Assist in translating business needs into technical specifications Understand and communicate the impact of changes on treasury operations Ideal Candidate Profile: Proven experience as a Business Analyst, ideally within banking or financial services Strong background in pricing, treasury, or related financial domains Technical BA skills with knowledge of Azure cloud platform Experience with Agile methodologies, Scrum More ❯
Employment Type: Contract
Rate: £650 - £700/day Up to £700pd inside ir35 via umbrella
IT Business Analyst Top tier law firm with an established legal heritage in the UK is currently seeking a new IT Business Analyst on a permanent basis. This role will report in the Head of Business Intelligence & Systems and will bridge the gap between the legal, business support and IT Professionals. Up to … per annum Office based – shift pattern with rota covering 8am – 7pm Excellent employee benefits to include 27 days annual leave, wellbeing programme, sabbatical, and long service financial award etc.! IT Business Analyst Key Responsibilities: Collaborate with service, system, and process owners to understand their needs and requirements. Analyse business processes and workflows to identify inefficiencies and areas for … improvement. Develop detailed business cases which clearly specify the requirements and functional specifications for IT projects. Work with IT team members and vendors to design and implement technology solutions. Conduct user acceptance testing (UAT) to ensure solutions meet business requirements. IT Business Analyst Key Skills & Requirements: Proven experience as a Business Analyst, in a law More ❯