2 of 2 Medallia Jobs in Central London

Medallia Cloud Implementation Project Manager Location: London office,typically twice a week. Salary: £60,000-65,000 plus benefits Term: 6 months Can you tick these confidently? - Do you know Medallia Cloud? ? - Have a handled the implementation of it from scratch before? ? About the role This project is initially being earmarked as a 6 month term, which may need to … management skills, and the ability to turn complex data into clear, compelling stories for business stakeholders. What youll be doing Leading the technical implementation and roll-out of the Medallia Cloud Digital Channels Voice of the Customer programme across global regions Overseeing testing, scaling and optimisation of whats been implemented to ensure its fit for purpose Collaborating with ecommerce, IT … party tools Partnering with external vendors to configure and evolve the platform Scaling the programme globally while balancing consistency with local nuances What were looking for Good knowledge of Medallia Cloud and how to implement it successfully within digital channels (must have) Solid background in implementing and scaling digital CX initiatives, not just designing them Experience in project management and More ❯

Voice of the Customer Implementation Manager Medallia Cloud Location: London office,typically twice a week. Salary: £60,000-65,000 plus benefits Term: 6 months Can you tick these confidently? - Do you know Medallia Cloud? ? - Have you worked on a project to implement it from scratch before? ? Please note - This isnt simply a general PM role handling IT workflow, you … will need prior knowledge of the Medallia Cloud platform from a technical standpoint to successfully deliver to the objectives you will have before you. About the role This project is initially being earmarked as a 6 month term, which may need to extend, and is to deliver and scale a new Digital Voice of the Customer (VoC) programme across all … out. That basic feedback questions in ecommerce journeys are transformed into proper signal based interactions at the appropriate stages of the customer journey. This will require knowledge of the Medallia Cloud platform from a technical perspective what its capable of, how it plugs in to digital channels, how data flows around a business and how its best to advise a More ❯