Senior Business Analyst
City of London, London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
The MDU
in multi-channel communication platforms, workforce planning, and CRM integration. Knowledge of telephony systems, AI chatbots, automated workflows, and omnichannel customer interactions. Experience in data analysis, reporting tools (e.g., MicroStrategy, Power BI), and compliance tracking. Ability to collaborate effectively with technical teams, business stakeholders, and operational managers. Excellent problem-solving and process optimisation skills, with a keen eye for detail. More ❯
Employment Type: Permanent, Work From Home
Posted: