City of London, London, England, United Kingdom Hybrid / WFH Options
Computappoint
teams, and governance forums. Deliver consistent portfolio-level reporting on performance, risks, and progress to senior leadership. Lead portfolio governance, including steering committees and stakeholder communication. Support financial and resource planning, including budget and capacity management. Drive cross-functional collaboration to reduce redundancies and enhance operational excellence. Ensure adherence to PMO methodologies and maintain high standards for documentation and … promote effective delivery. Experience/Skills Required: PMP or equivalent certification and a Bachelor’s degree in Engineering, IT, or related field. 10+ years in IT project/programme management, with 5+ years in infrastructure or IT operations. Proven experience managing infrastructure portfolios (virtualisation, storage, identity & access management). Strong skills in portfolio, programme, and project management across strategic and BAU streams. Expertise in financial planning, resourcemanagement, and stakeholder engagement. Deep knowledge of IT service delivery and operational excellence frameworks. Familiarity with Agile and Waterfall methodologies. Proficiency in Microsoft Project, Excel, PowerPoint, and reporting tools. Role Details: Permanent Competitive salary and comprehensive benefits Hybrid working – 3 days on-site per week Central London More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
QA
on core IT support skills and Microsoft 365 fundamentals Progress to Azure Fundamentals (AZ-900) certification within first year Gradual involvement in cloud infrastructure projects Increasing responsibility for Azure resourcemanagement Mentoring from senior technical staff on cloud architecture Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
The MDU
UK’s leading medical defence organisation, supporting healthcare professionals with expert advice and legal assistance. We are seeking a Senior Business Analyst with experience in contact centre operations, workforce management, customer interaction technologies, and process optimisation. This role requires a structured analytical approach, ensuring robust, data-driven solutions that improve efficiency, service quality, and system integration across multiple platforms. … The Senior Business Analyst will play a key role in requirements gathering, business process analysis, and solution development to support the modernisation of multi-channel contact centre operations, workforce management, and reporting capabilities. The role requires a deep understanding of telephony, CRM systems, workflow automation, and performance analytics, ensuring business needs are translated into effective, scalable solutions. Key Responsibilities … Multi-channel contact centre and workforce management• Define and document detailed requirements for multi-channel customer interaction platforms, including telephony, webchat, SMS, WhatsApp, email, and social media.• Support system integration efforts by analysing business needs, documenting workflows, and identifying dependencies.• Collaborate with stakeholders and technical teams to ensure CRM, workforce management (WFM), call recording, and automation tools align More ❯
City of London, London, United Kingdom Hybrid / WFH Options
MYO Talent
PMO Resource Manager/Resource Manager/Programme Resource Manager/Project Resource Manager/Programme Resource Planning Manager/ResourceManagement/Resourcing/Demand & Resource Manager/Planning/Large IT Programme/Programme Resource/Project experience/MS Excel/Hybrid Warwickshire/Remote/… per day Inside IR35. One of our leading clients is looking to recruit a PMO Resource Manager. Location – Hybrid – Warwickshire/Remote (approx. 1 day per week in Warwickshire) 6 month contract Day Rate – £500 – 650 per day Inside IR35 Experience: Strong experience of managing a resourcemanagement process in a large, complex, technical IT programme Experience … of analysis and providing actionable insight around resourcing Effective engagement and influencing of stakeholders and in particular team leads and resource owners Evidence of establishing resourcemanagement processes, or implementing improvements to them – and successfully landing the changes with the individuals who need to engage with and operate those processes Strong MS Excel skills to support the More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
MYO Talent
PMO Resource Manager/Resource Manager/Programme Resource Manager/Project Resource Manager/Programme Resource Planning Manager/ResourceManagement/Resourcing/Demand & Resource Manager/Planning/Large IT Programme/Programme Resource/Project experience/MS Excel/Hybrid Warwickshire/Remote/… per day Inside IR35. One of our leading clients is looking to recruit a PMO Resource Manager. Location – Hybrid – Warwickshire/Remote (approx. 1 day per week in Warwickshire) 6 month contract Day Rate – £500 – 650 per day Inside IR35 Experience: Strong experience of managing a resourcemanagement process in a large, complex, technical IT programme Experience … of analysis and providing actionable insight around resourcing Effective engagement and influencing of stakeholders and in particular team leads and resource owners Evidence of establishing resourcemanagement processes, or implementing improvements to them – and successfully landing the changes with the individuals who need to engage with and operate those processes Strong MS Excel skills to support the More ❯