2 of 2 Remote/Hybrid SLA Jobs in Central London

processes Manage user access (provisioning, de-provisioning, and access reviews) Monitor system performance and proactively address issues Respond to incidents and service requests, ensuring SLA adherence Troubleshoot and resolve application issues, conducting root cause analysis Support system configurations, integrations, and deployments Partner with Information Security to remediate vulnerabilities and support ...

with governance, security, and regulatory standards (ISO, SOC2, etc.) Drive stakeholder engagement, reporting, and executive communication Oversee vendor and third-party management and ensure SLA adherence Lead infrastructure lifecycle activities (deployments, migrations, refresh, BAU handover Required Skills & Experience 8–12+ years of IT/Infrastructure Project Management experience Solid understanding ...