City of London, London, United Kingdom Hybrid / WFH Options
Ryder Reid Legal
in line with change management procedures Monitor application health and performance, proactively resolving issues Manage user access controls and support security audits Respond to incidents and service requests within SLA targets Support application deployments, integrations, and configuration changes Maintain documentation, runbooks, and support knowledge base articles Identify opportunities for automation and process optimisation Track and report on KPIs, system uptime More ❯
City Of London, England, United Kingdom Hybrid / WFH Options
Remobi
least 1 year of experience working in a similar capability (Agency Recruitment or Inhouse) Experience working in Contract Recruitment (Must) and Permanent Recruitment (desirable). Be accountable for owning SLA’s and work in an output-based environment, including remote working. Excellent communication skills Research and organisational skills. You have excellent negotiation skills. Experience Recruiting in distributed IT teams particularly More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Remobi
least 1 year of experience working in a similar capability (Agency Recruitment or Inhouse) Experience working in Contract Recruitment (Must) and Permanent Recruitment (desirable). Be accountable for owning SLA’s and work in an output-based environment, including remote working. Excellent communication skills Research and organisational skills. You have excellent negotiation skills. Experience Recruiting in distributed IT teams particularly More ❯
supplier and third-party queries through to completion. Review and update tasks. Reporting Payment files issued on the agreed day. Updating and issuing of clients reports, in accordance with SLA s. Responsibility for the consistent reporting of missing bills and dispute reports in the agreed format, which are provided to suppliers, internal stakeholders and clients. Support the Billing Team Manager … with the regular and consistent internal and external KPI/SLA reporting. Quality Assurance Implement of robust quality assurance measures to ensure consistently high standards of service and product excellence. Conduct quality checks on completed validations to ensure accuracy and compliance with standards. Complete periodic audits of the validation process and implement corrective actions as necessary. Continuous Improvement Drive innovation More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson Mccade
logs and governance workflows for traceability. Commercial & Contract Management Support effective commercial management to mitigate overspend and ensure value delivery. Track milestones, payments, KPIs, and budgets with clear reporting. SLA, KPI & Benefits Tracking Establish structured performance management with SLA and KPI monitoring. Drive ongoing service improvements and measurable value realisation. What We're Looking For Proven experience in contracts, vendor More ❯
