SLA Jobs in Central London

Service Level Agreement (SLA)
London > Central London

The following table provides summary statistics for permanent job vacancies advertised in Central London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 3 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 137 121 199
Rank change year-on-year -16 +78 +17
Permanent jobs citing SLA 56 131 116
As % of all permanent jobs advertised in Central London 1.48% 2.49% 1.45%
As % of the Quality Assurance & Compliance category 11.02% 15.34% 8.07%
Number of salaries quoted 24 107 88
10th Percentile £30,375 £31,050 £31,250
25th Percentile £31,438 £44,063 £41,250
Median annual salary (50th Percentile) £38,250 £65,000 £55,000
Median % change year-on-year -41.15% +18.18% -8.33%
75th Percentile £47,500 £72,500 £77,500
90th Percentile £60,250 £85,000 £84,125
London median annual salary £43,000 £45,000 £50,000
% change year-on-year -4.44% -10.00% -9.09%

All Quality Assurance and Compliance Skills
Central London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Central London with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 508 854 1,438
As % of all permanent jobs advertised in Central London 13.38% 16.20% 17.93%
Number of salaries quoted 403 737 1,188
10th Percentile £37,500 £42,500 £45,000
25th Percentile £47,500 £55,000 £56,250
Median annual salary (50th Percentile) £67,500 £70,000 £70,000
Median % change year-on-year -3.57% - +7.69%
75th Percentile £90,000 £92,500 £86,250
90th Percentile £105,000 £102,500 £100,000
London median annual salary £67,500 £67,500 £65,000
% change year-on-year - +3.85% -

SLA
Job Vacancy Trend in Central London

Job postings citing SLA as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for SLA in Central London

SLA
Salary Trend in Central London

3-month moving average salary quoted in jobs citing SLA in Central London.

Salary trend for SLA in Central London

SLA
Salary Histogram in Central London

Salary distribution for jobs citing SLA in Central London over the 6 months to 3 May 2024.

Salary histogram for SLA in Central London

SLA
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Central London region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
City of London -18 36 £45,000 -30.77% 12
City of Westminster - 4 £45,000 - 1
Lambeth - 4 £30,000 -
West End of London +16 3 £45,000 -40.00% 1
Camden -6 3 - - 1
Southwark - 3 £30,000 -
Kensington and Chelsea - 3 £35,000 - 1
SLA
London

SLA
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.36%) Microsoft Exchange
2 1 (1.79%) Blackberry Enterprise Server
2 1 (1.79%) SharePoint
2 1 (1.79%) Skype for Business
Applications
1 6 (10.71%) Microsoft Office
2 1 (1.79%) Microsoft Excel
Business Applications
1 1 (1.79%) Elite 3E
1 1 (1.79%) Oracle EBS
1 1 (1.79%) Remedy ITSM
Cloud Services
1 22 (39.29%) Microsoft 365
2 11 (19.64%) SaaS
3 9 (16.07%) Azure
4 8 (14.29%) Snowflake
5 4 (7.14%) Entra ID
6 2 (3.57%) AWS
6 2 (3.57%) Google Workspace
7 1 (1.79%) Cloud Computing
7 1 (1.79%) Mimecast
7 1 (1.79%) Salesforce Service Cloud
7 1 (1.79%) WhatsApp
Communications & Networking
1 4 (7.14%) VPN
2 3 (5.36%) DHCP
2 3 (5.36%) DNS
2 3 (5.36%) LAN
3 2 (3.57%) WAN
4 1 (1.79%) BGP
4 1 (1.79%) Cisco IOS
4 1 (1.79%) Firewall
4 1 (1.79%) IPsec
4 1 (1.79%) MPLS
4 1 (1.79%) Network Security
4 1 (1.79%) OSPF
4 1 (1.79%) Remote Desktop
4 1 (1.79%) SAN
4 1 (1.79%) SD-WAN
4 1 (1.79%) Skype
4 1 (1.79%) TCP/IP
4 1 (1.79%) Wi-Fi
4 1 (1.79%) Wireless
Database & Business Intelligence
1 9 (16.07%) SQL Server
2 8 (14.29%) Tableau
3 1 (1.79%) Data Lake
3 1 (1.79%) MySQL
3 1 (1.79%) Oracle BI EE
3 1 (1.79%) Oracle ODI
3 1 (1.79%) PostgreSQL
Development Applications
1 1 (1.79%) Oracle APEX
General
1 26 (46.43%) Social Skills
2 17 (30.36%) Finance
3 16 (28.57%) Law
4 11 (19.64%) Inclusion and Diversity
5 8 (14.29%) Marketing
6 3 (5.36%) Analytical Skills
7 2 (3.57%) Legal
7 2 (3.57%) Organisational Skills
7 2 (3.57%) Presentation Skills
7 2 (3.57%) Public Sector
8 1 (1.79%) Banking
8 1 (1.79%) Games
8 1 (1.79%) Retail
8 1 (1.79%) Telecoms
Job Titles
1 19 (33.93%) Senior
2 14 (25.00%) Service Manager
3 12 (21.43%) Delivery Manager
3 12 (21.43%) Service Delivery Manager
4 11 (19.64%) Senior Delivery Manager
4 11 (19.64%) Senior Manager
4 11 (19.64%) Senior Service Delivery Manager
4 11 (19.64%) Senior Service Manager
5 8 (14.29%) Analyst
6 7 (12.50%) 2nd Line Support
7 6 (10.71%) Head of IT
7 6 (10.71%) Head of IT Operations
7 6 (10.71%) Head of Operations
8 5 (8.93%) Service Analyst
8 5 (8.93%) Service Desk Analyst
9 4 (7.14%) IT Analyst
9 4 (7.14%) IT Support
10 3 (5.36%) 1st/2nd Line Service Desk Analyst
10 3 (5.36%) 2nd Line Service Desk Analyst
10 3 (5.36%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 8 (14.29%) CSS
1 8 (14.29%) HTML
2 2 (3.57%) Middleware
Miscellaneous
1 8 (14.29%) Life Science
2 2 (3.57%) Onboarding
2 2 (3.57%) Replication
2 2 (3.57%) Self-Motivation
3 1 (1.79%) Blackberry
3 1 (1.79%) Data Centre
3 1 (1.79%) Enterprise Software
3 1 (1.79%) Housing Association
3 1 (1.79%) iPad
3 1 (1.79%) iPhone
3 1 (1.79%) PKI
3 1 (1.79%) Reinsurance
3 1 (1.79%) Video Conferencing
3 1 (1.79%) Virtual Team
Operating Systems
1 19 (33.93%) Windows
2 8 (14.29%) Windows 10
3 4 (7.14%) Windows Server
4 3 (5.36%) Android
4 3 (5.36%) Apple iOS
5 1 (1.79%) AIX
5 1 (1.79%) Linux
5 1 (1.79%) Mac OS
5 1 (1.79%) Unix
5 1 (1.79%) Windows Server 2012
5 1 (1.79%) Windows Server 2016
5 1 (1.79%) Windows Server 2019
Processes & Methodologies
1 23 (41.07%) Problem-Solving
2 21 (37.50%) Service Delivery
3 15 (26.79%) ITIL
4 12 (21.43%) Customer Service
4 12 (21.43%) ITSM
4 12 (21.43%) Mentoring
5 11 (19.64%) Contract Negotiation
5 11 (19.64%) Performance Management
5 11 (19.64%) Service Management
6 7 (12.50%) Incident Management
7 6 (10.71%) Critical Success Factor
7 6 (10.71%) Decision-Making
7 6 (10.71%) Kanban
7 6 (10.71%) Major Incident Management
7 6 (10.71%) Scrum
7 6 (10.71%) Service Desk Management
7 6 (10.71%) Statistical Analysis
7 6 (10.71%) Technical Leadership
7 6 (10.71%) Vulnerability Management
8 4 (7.14%) Mobile Device Management
Programming Languages
1 10 (17.86%) SQL
2 8 (14.29%) JavaScript
2 8 (14.29%) T-SQL
3 1 (1.79%) Bash
3 1 (1.79%) PowerShell
Qualifications
1 11 (19.64%) Degree
2 4 (7.14%) Microsoft Certification
3 3 (5.36%) MCSE
4 2 (3.57%) Computer Science Degree
4 2 (3.57%) MCP
5 1 (1.79%) CCNA
5 1 (1.79%) CCNP
5 1 (1.79%) Cisco Certification
5 1 (1.79%) IBM Certification
5 1 (1.79%) LPIC
5 1 (1.79%) MCITP
5 1 (1.79%) MCTS
Quality Assurance & Compliance
1 1 (1.79%) QA
System Software
1 20 (35.71%) Active Directory
2 6 (10.71%) Virtual Desktop
3 3 (5.36%) VMware Infrastructure
4 1 (1.79%) Hyper-V
4 1 (1.79%) Veritas Cluster Server
4 1 (1.79%) vSphere
Systems Management
1 4 (7.14%) Microsoft Intune
1 4 (7.14%) SCCM
2 1 (1.79%) Jamf Pro
2 1 (1.79%) McAfee ePO
2 1 (1.79%) NetBackup
2 1 (1.79%) OfficeScan
2 1 (1.79%) SCOM
2 1 (1.79%) Trend Micro Deep Security
2 1 (1.79%) WMI
Vendors
1 21 (37.50%) Microsoft
2 14 (25.00%) Dell
2 14 (25.00%) ServiceNow
3 4 (7.14%) iManage
4 3 (5.36%) Cisco
4 3 (5.36%) HP
4 3 (5.36%) VMware
5 2 (3.57%) Apple
5 2 (3.57%) Google
5 2 (3.57%) Oracle
6 1 (1.79%) Altiris
6 1 (1.79%) arcserve
6 1 (1.79%) Bomgar
6 1 (1.79%) Huawei
6 1 (1.79%) IBM
6 1 (1.79%) McAfee
6 1 (1.79%) Remedy
6 1 (1.79%) Salesforce
6 1 (1.79%) Sophos
6 1 (1.79%) Veritas