5 of 5 Remote SMS Jobs in Central London

contact-centre industry on its head. We're building a multi-channel, AI-first contact-centre as a service platform that automates contact operations across voice, email, chat and SMS, enabling humans in the loop where necessary. Overview: We’re hiring for a Product Engineer (backend C# .net core) to join our founding team. The role will focus on backend More ❯

Cloud) with voice enablement through Genesys Cloud. Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate More ❯

Cloud) with voice enablement through Genesys Cloud. Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate More ❯

scale, building strong relationships across our marketplace is essential. The Senior CRM Manager will be key to deepening funnel engagement and boosting lifetime value through targeted strategies across email, SMS, and WhatsApp - refining segmentation, shaping personalised journeys, and building loyalty that drives repeat behaviour. This role sits at the core of our growth strategy, powering better retention, relevance, and repeatability … you’ll do ● Lead the end-to-end CRM strategy - developing lifecycle communications that deepen engagement, drive order fulfillment, and build long-term value ● Deliver multi-channel campaigns (email, SMS, WhatsApp) - driving both successful supplier and customer-side outcomes across acquisition, retention, and loyalty ● Own customer segmentation - defining, evolving and activating cohorts across the funnel, in collaboration with stakeholders across … CRM or lifecycle marketing teams in fast-paced digital environments. Digital marketplace experience is valuable but not essential ● Deep understanding of CRM strategy and execution across key channels - email, SMS, WhatsApp - and how they contribute to customer growth and retention ● Highly data-literate with a test-and-learn mindset; comfortable using segmentation, cohort analysis and campaign data to optimise performance More ❯

platform capabilities, and channel providers. This pivotal role will act as the central business lead for the CRM stack — including platforms like Optimove and FLOWS, push notifications (e.g. Braze), SMS, and other supporting tools — with the core mission to ensure technical reliability, data-driven performance, and strategic alignment across Casino and Sportsbook verticals. Sitting outside the CRM execution team, this … playbooks, and platform enablement sessions. Ensure consistent campaign tracking and performance tagging across markets. CRM Channel Service Provider Management Manage relationships with key channel vendors: push notification (e.g. Braze), SMS providers, email deliverability partners. Monitor performance metrics such as delivery rates, latency, and user engagement for each provider. Coordinate integrations, upgrades, and support tickets with each vendor. Ensure SLAs are More ❯