Central London, London, United Kingdom Hybrid / WFH Options
A1 PERSONNEL EMPLOYMENT AGENCY LIMITED
ServiceDelivery Manager Maintenance Engineering Location: London (Hybrid Working) Type: Permanent | Full-Time Salary: £54,172 £63,752 per annum The Opportunity Are you an experienced facilities or maintenance professional with a passion for service excellence, innovation, and leadership? An exciting opportunity has arisen for a ServiceDelivery Manager to join a leading estate operations team responsible for a significant and complex property portfolio in the heart of London. This pivotal role ensures the smooth and effective delivery of maintenance services, leading performance-driven strategies across helpdesk operations, service provider coordination, and internal … communications. Key Responsibilities Manage and coordinate reporting systems and business data to support efficient servicedelivery across Maintenance Operations. Act as the central point for internal and external communications, ensuring consistency and clarity of messaging. Maximise the effectiveness of service providers through structured coordination and performance monitoring. More ❯
City Of London, England, United Kingdom Hybrid / WFH Options
Marcus Donald People
Senior Technical Operations Specialist/ServiceDelivery Location: City of London - Hybrid Salary: £95,000 - £100,000 Award winning financial institution is seeking a Senior Technical Operations Specialist to cover aspects of ServiceDelivery, Incident Management, Change Management and Vendor Management. The successful candidate will ensure … the smooth delivery of a range of IT services across Europe; it will be a co-ordination role across incident, change and vendor management. Knowledge and Skills Extensive incident management experience in an investment banking environment. In-depth knowledge of ITIL processes In-depth knowledge of vendor management (on More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
Marcus Donald People
Senior Technical Operations Specialist/ServiceDelivery Location: City of London - Hybrid Salary: £95,000 - £100,000 Award winning financial institution is seeking a Senior Technical Operations Specialist to cover aspects of ServiceDelivery, Incident Management, Change Management and Vendor Management. The successful candidate will ensure … the smooth delivery of a range of IT services across Europe; it will be a co-ordination role across incident, change and vendor management. Knowledge and Skills Extensive incident management experience in an investment banking environment. In-depth knowledge of ITIL processes In-depth knowledge of vendor management (on More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Recruitment Revolution
This is a fantastic opportunity for a Head of SAP Service Transition & Project Management to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. ** Candidates must be able to work in the UK without restrictions ** The Role … at a Glance: Head of SAP Service Transition & Project Management UK Remote/Occasional Visits to Office and Client Sites as Required £80,000 Plus Full Benefits Package Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and … solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
CommuniTech Recruitment Group
infrastructure architecture meets the quality and security demands They work closely with the Data, Quant and Analyst teams to meet organisational objectives and optimise servicedelivery Ensure compliance with industry regulations and standards Develop contingency plans and risk management processes to ensure business continuity Manage budget and contracts More ❯
programmes such as SQL, Power BI, python and excel macros Analysing quantitative data and independently preparing high-quality reports to the clients requirements and delivery schedule, specifically the RAJAR monthly and quarterly industry reporting Monitoring trends and identification of any changes and potential errors in the survey data being … upon Documenting and reviewing processes, with a view to specifying improvements to promote efficiency and continuous improvement Designing and specifying data investigations and ongoing servicedelivery reporting analyses to our technology development team Communicating and presenting findings to internal and external stakeholders Building and maintaining successful working relationships More ❯
Holborn, Camden, Greater London, United Kingdom Hybrid / WFH Options
RSMB
programmes such as SQL, Power BI, python and excel macros Analysing quantitative data and independently preparing high-quality reports to the clients’ requirements and delivery schedule, specifically the RAJAR monthly and quarterly industry reporting Monitoring trends and identification of any changes and potential errors in the survey data being … upon Documenting and reviewing processes, with a view to specifying improvements to promote efficiency and continuous improvement Designing and specifying data investigations and ongoing servicedelivery reporting analyses to our technology development team Communicating and presenting findings to internal and external stakeholders Building and maintaining successful working relationships More ❯
Lambeth, Greater London, United Kingdom Hybrid / WFH Options
Connect Group
are working with a leading UK provider of support services for the education sector. The candidate will be responsible for understanding the company's servicedelivery expectations, prioritising customer satisfaction through proactive communication and support, and independently managing school networks. The role also involves managing straightforward ICT projects More ❯
responsible for: Technology strategy and leadership: Develop and execute a technology strategy that aligns with OpenCorporates business goals. Lead the technology roadmap, ensuring timely delivery of key product features and enhancements that align with customer needs and market demands. Be a key technology advisor to the CEO and a … understanding of data technologies and big-data architectures. Knowledge of AWS or other cloud infrastructure services. Experience developing and maintaining a variety of self-servicedelivery mechanisms including web applications, API and data exchanges. Experience working with, and refactoring/rewriting, a legacy codebase. Familiarity with multiple programming More ❯
decision-makers. Ensure customer satisfaction and optimize long-term retention strategies. Align closely with Customer Success & Data Science teams to ensure smooth onboarding and service delivery. PACKAGE Up to £70/80K fixed + performance-based variable (total package up to £150K OTE). Uncapped commission structure. Stock options More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Urban Linker
decision-makers. Ensure customer satisfaction and optimize long-term retention strategies. Align closely with Customer Success & Data Science teams to ensure smooth onboarding and service delivery. PACKAGE Up to £70/80K fixed + performance-based variable (total package up to £150K OTE). Uncapped commission structure. Stock options More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
Urban Linker
decision-makers. Ensure customer satisfaction and optimize long-term retention strategies. Align closely with Customer Success & Data Science teams to ensure smooth onboarding and service delivery. PACKAGE Up to £70/80K fixed + performance-based variable (total package up to £150K OTE). Uncapped commission structure. Stock options More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Urban Linker
decision-makers. Ensure customer satisfaction and optimize long-term retention strategies. Align closely with Customer Success & Data Science teams to ensure smooth onboarding and service delivery. PACKAGE Up to £70/80K fixed + performance-based variable (total package up to £150K OTE). Uncapped commission structure. Stock options More ❯
london (west end), south east england, united kingdom Hybrid / WFH Options
Urban Linker
decision-makers. Ensure customer satisfaction and optimize long-term retention strategies. Align closely with Customer Success & Data Science teams to ensure smooth onboarding and service delivery. PACKAGE Up to £70/80K fixed + performance-based variable (total package up to £150K OTE). Uncapped commission structure. Stock options More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Metropolitan Thames Valley
displayed does not reflect any agreements reached during our 2025 review. Permanent full-time role Here at MTVH we are committed to delivering exceptional service to our customers, ensuring that we prioritise quality and effectiveness so that our services meet and exceed regulatory requirements. We are currently seeking a … planned visits across the geographical patch to assess the quality and value of services, providing clear and timely reports on the outcome of the service visits. Ensure that quality assurance meets contractual and regulatory requirements. Travel frequently within the designated area, occasionally requiring overnight stays. Quality Assurance and Compliance … Review feedback from internal audits/visits and self-assessment processes to assess service quality and influence improvements. Ensure that quality assurance meets contractual and regulatory requirements. To support the business in developing Service Improvement Plans (SIPs) that will meet Quality Assurance standards. Delivery of workshops and More ❯
Employment Type: Permanent, Part Time, Work From Home
remote working This Senior Market Risk Consultant will implement solutions across the EMEA region. Responsibilities include: 10+ years of experience in a similar technology delivery role in Commercial and Investment Banking Market Risk IT domain Extensive knowledge in Market Risk methodologies, analytics, and reporting. This includes architecting solutions for … incidents. Able to understand business and technical concepts, identify potential issues and risks, and provide appropriate challenge or escalation accordingly. Leadership skills at a delivery level to motivate delivery stakeholders. Experience in management and in depth understanding of the IT and business change delivery processes. Thorough understanding … Strong problem-solving skills and ability to constructively challenge, make recommendations and design solutions. Positive mindset to drive excellence and continual improvement in IT service delivery. More ❯
City of London, Greater London, United Kingdom Hybrid / WFH Options
Qualserv Consulting Limited
remote working This Senior Market Risk Consultant will implement solutions across the EMEA region. Responsibilities include: 10+ years of experience in a similar technology delivery role in Commercial and Investment Banking Market Risk IT domain Extensive knowledge in Market Risk methodologies, analytics, and reporting. This includes architecting solutions for … incidents. Able to understand business and technical concepts, identify potential issues and risks, and provide appropriate challenge or escalation accordingly. Leadership skills at a delivery level to motivate delivery stakeholders. Experience in management and in depth understanding of the IT and business change delivery processes. Thorough understanding … Strong problem-solving skills and ability to constructively challenge, make recommendations and design solutions. Positive mindset to drive excellence and continual improvement in IT service delivery. Keywords: market risk, Value at Risk, VaR, SaaS, Basel, Agile, Scrum, software, SDLC, banking, bank More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Indesure Recruitment Limited
Partnerships, Solutions, and Support teams to ensure seamless customer experiences and drive revenue growth. Be the internal voice of the customer, influencing product and service delivery. Requirements: 5+ years experience building and leading high-performing Relationship Management teams. Strong leadership skills with a people-first approach. Proven track record … in Enterprise sales environments, managing complex corporate clients across regions. Strategic thinker with the ability to deliver best-in-class service and engagement. Excellent interpersonal and communication skills; confident working with internal and external stakeholders. Desirable: Experience within or selling to the insurance sector, with a solid understanding of … Communicate with clarity and conviction. Are curious, constantly learning, and driven to improve. Benefits: 25 days holiday (plus bank holidays) rising to 30 with service Hybrid working (2+ days in the office, TueThu) Contributory pension scheme Enhanced parental leave Cycle to Work Scheme Private medical insurance Unlimited therapy sessions More ❯