17 of 17 Remote/Hybrid Service Delivery Jobs in Central London

Cyber Security Service Delivery Manager Location: London (flexible working) Salary: £60,000 – £75,000 + benefits We are seeking a Service Delivery Manager to support a key customer within a managed security services environment. This role sits within a dedicated delivery team responsible for both … ongoing service operations and the roll out of cyber security projects You will take ownership of service delivery activities, ensuring that services are delivered to a high standard, meet customer expectations, and continue to improve over time. The position offers the opportunity to join an established environment ...

Service Delivery/B2B/ITSM/Service Desk Role: Service Delivery Manager (B2B/ITSM/SaaS) Company: Ecommerce Location: London, Hybrid Salary: up to £90,000 basic + Bonus About You You are an experienced and proactive Service Delivery Manager … Role This is a pivotal leadership role responsible for evolving both the technical estate and support function. While initially focused on enhancing internal service delivery, the primary objective is to build a scalable support framework that enables seamless onboarding and support for external B2B and white-label partners. ...

Network Services Location: Hybrid London – 2–3 days office Type: Full-Time, Permanent Salary: £80,000 – £110,000 (DOE) Company A leading technology service provider, delivering cutting-edge solutions and services in a multi-vendor environment. Fully embracing AI, intelligent automation, and emerging managed service capabilities, this company … improvement of network services across a complex enterprise customer base. You will also be expected to stay closely aligned with emerging AI-driven managed service capabilities and next-generation network service models, ensuring the function remains ahead of industry change. You’ll be responsible for ensuring services ...

Gleeson Recruitment Group are supporting an industry leading organisation within the scientific research sector in the search for an IT Service & Digital Workplace Lead to join their growing technology leadership function during a major period of transformation and investment. This is a rare opportunity to join a purpose driven … organisation making a genuine real world impact. As part of a newly evolving technology leadership team, the IT Service & Digital Workplace Lead will play a critical role in modernising IT service operations, improving digital employee experience, and helping shape the future technology landscape across the organisation. This role ...

technical lead for assigned projects/services, supporting the Aker Client Programme Director, Aker Client Account Director and the Aker and client delivery teams to ensure we deliver against all client deliverables and payment milestones. This is a senior client-facing role supporting a major re-procurement and insourcing … programme for a national public sector capability. The Enterprise Architect will be responsible for leading the discovery, mapping and planning of a complex service and technical landscape currently operated by a single incumbent supplier - strategically transitioning to a disaggregated sourcing approach (client and supplier). The role requires broad ...

technical lead for assigned projects/services, supporting the Aker Client Programme Director, Aker Client Account Director and the Aker and client delivery teams to ensure we deliver against all client deliverables and payment milestones. This is a senior client-facing role supporting a major re-procurement and insourcing … national public sector capability. The Aker Enterprise Architect (Sourcing Strategy) will be responsible for leading the discovery, mapping and planning of a complex service and technical landscape currently operated by a single incumbent supplier - strategically transitioning to a disaggregated sourcing approach (client and supplier). The role requires broad ...

Vendor & Service Performance Manager London | Hybrid Working Technology services don't fail because of one team. They succeed when everything works together. We're partnering with a global insurance broker to find an IT Vendor & Service Performance Manager who will sit at the heart of technology operations, owning … service performance across internal teams, strategic suppliers and business-critical platforms. This isn't a traditional infrastructure management role. It's an opportunity to become the single point of accountability for technology service outcomes, influencing senior stakeholders, driving supplier performance and ensuring technology delivers measurable value ...

JavaScript and Python - ticket routing, billing triggers, licence lifecycle, CRM sequences, alert-to-action logic. Build and maintain Azure middleware (Logic Apps, API Management, Service Bus) as IaC via Terraform through a CI/CD pipeline. Iterate the acquisition onboarding playbook. What we're looking for * 5+ years hands … Azure Integration Services * M&A, high-growth or multi-entity MSP environments * MSP sector background - PSA/RMM/CRM workflows, billing and service delivery * AI-assisted development (Copilot, Cursor or similar) * Agile delivery, DevOps and CI/CD pipeline experience Why this role A rare chance ...

defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight … implementing in a cloud environment and understanding the impacts of implementing and operating on the cloud versus on premise. • Understanding of an Workday Finance delivery lifecycle using Workday’s methodology or equivalent delivery method. • Experience in planning and estimating Workday Finance programmes. • An appreciation of the influence ...

with People Operations, Payroll, HR Business Partners, Talent Acquisition and IT to resolve issues, improve processes, and deliver a consistent employee and manager self-service experience. Role scope & reporting : This position reports into the Global Head of People Operations and supports colleagues across multiple regions. The role will … minimize risk Proactively identify opportunities for automation, system and process improvements and support implementation through testing and change communication Manage user and employee self‐service accounts, security roles, duties and privileges to ensure access aligns to role-based controls and internal policies Maintain HR system configurations, workflows, and organizational ...

appoint a talented Modernisation Business Analyst on a Contract basis. As a Modernisation Business Analyst, you will play a critical role in supporting service transformation, financial recovery and organisational improvement. What's on offer: Salary: 350 a day negotiable based on experience please submit your CV with the rate … Contract type: Contract Monday - Friday About the role: Based in Greater London (Hybrid): Conduct detailed operational reviews to understand how services currently function Analyse service delivery models, operating processes and organisational structures Support the development of service redesign proposals and transformation initiatives Develop costed transformation options, including ...

services account within a complex enterprise environment. This is an opportunity to step into a well-established account with strong existing relationships, a solid delivery structure already in place, and clear scope to grow the contract over the coming months/years. The role You’ll be responsible … wider customer environment. The account is already active and well embedded, so the initial focus will be on maintaining strong stakeholder relationships, ensuring the service is running effectively, and then building on that foundation to drive growth. This role will involve working closely with a major outsourcing partner ...

across a regional platform, overseeing assets exceeding 100MW in capacity. Key responsibilities Lead operations across multiple live data centre sites, ensuring consistent uptime and service delivery Take full ownership of critical facilities infrastructure, including power, cooling, and associated systems Drive reliability and performance of all M&E assets ...

cross-sell. Enable Customers : Run onboarding and training to maximise platform adoption and customer confidence. Collaborate Internally : Work cross-functionally to ensure seamless service delivery and champion the customer voice. Share Insights : Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide ...

Head of Client Success, UK, you will be responsible for building strong client relationships, driving adoption of Adsquare’s solutions, and ensuring exceptional service delivery for our clients in the UK market. You will collaborate closely with sales, marketing, product, and operations teams to drive our clients' success. ...

Join Police Digital Service as a Continuous Improvement Manager. Permanent Full time. Salary starting at £50,000 per annum. About Police Digital Service The Continuous Improvement Manager will lead, design, and embed continuous improvement (CI) initiatives across the Managed Service Directorate, enhancing operational performance, service quality … satisfaction for national policing IT services. The postholder will also play a key role in identifying, assessing, and mitigating operational risks, working collaboratively with Service, Technical, and Product teams to proactively manage risk and drive a culture of operational excellence. The role operates with delegated authority across the Managed ...

Function and the Howden C&LC business. The position is responsible for aligning IT services and innovation with business needs, ensuring smooth delivery of technology solutions, and driving value through governance, integration, and transformation initiatives. Key Responsibilities Serve as the main point of contact between … changes within C&LC and manage integration of systems and processes for acquired entities. Support major transformation programmes by ensuring proper setup, adoption, and delivery against agreed business cases. Develop and maintain a technology roadmap for C&LC, influence demand, and secure investment cases backed by adoption and value ...