13 of 13 Service Manager Jobs in Central London

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central … London office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The Service Delivery Manager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc … is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT & Software Asset Management. The Service Delivery Manager More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central … London office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The Service Delivery Manager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc … is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT & Software Asset Management. The Service Delivery Manager More ❯

to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products … scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively engaged in researching and developing … market Contribute to the cause of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role More ❯

Role: Service Delivery Manager Location: City of London Salary: Up to £75k Flexible working: 3 days per week in the office My client, a leading organisation in the insurance sector, is seeking an experienced Service Delivery Manager to join their team. This is an excellent opportunity for someone with solid insurance experience (particularly London More ❯

Role: Service Delivery Manager Location: City of London Salary: Up to £75k Flexible working: 3 days per week in the office My client, a leading organisation in the insurance sector, is seeking an experienced Service Delivery Manager to join their team. This is an excellent opportunity for someone with solid insurance experience (particularly London More ❯

Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services … meet the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate … our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final More ❯

Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services … meet the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate … our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final More ❯

The Service Delivery Manager (SDM) at Teceze is responsible for managing and ensuring the successful delivery of IT Infrastructure, End-User Computing (EUC), and large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction , while overseeing high-value projects, managing global teams, and driving process standardisation through … . You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined SLAs, KPIs, and business outcomes . Key Responsibilities 1. Service Delivery Management Oversee and coordinate the global delivery of IT infrastructure and EUC services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. … Manage incident, problem, and change management processes in line with ITIL best practices. Implement proactive monitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with clients and internal leadership. 2. Project & Program Oversight Manage and deliver high-value infrastructure and EUC transformation More ❯

The Service Delivery Manager (SDM) at Teceze is responsible for managing and ensuring the successful delivery of IT Infrastructure, End-User Computing (EUC), and large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction , while overseeing high-value projects, managing global teams, and driving process standardisation through … . You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined SLAs, KPIs, and business outcomes . Key Responsibilities 1. Service Delivery Management Oversee and coordinate the global delivery of IT infrastructure and EUC services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. … Manage incident, problem, and change management processes in line with ITIL best practices. Implement proactive monitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with clients and internal leadership. 2. Project & Program Oversight Manage and deliver high-value infrastructure and EUC transformation More ❯

providing detailed reports and recommendations Developing and presenting scalable security solutions and services that meet client needs Collaborating with internal teams to ensure client security requirements are integrated into service delivery Leading incident response efforts and conducting post-incident analysis to prevent future occurrences Organizing tabletop exercises with both clients and our teams Required profile: Ability to engage confidently More ❯

Role: Application Services Manager Location: City of London Salary: £80,000 Flexible working: 3 days a week in the office We are seeking a dynamic and experienced Application Services Manager to lead the delivery and support of our core insurance applications. This role is pivotal in ensuring the stability, performance, and continuous improvement of systems that More ❯

Key Points Graduate Client Services Manager Ad Tech Scale Up PE backed Basic salary is £35k - £45k + OTE About The Company OOH Programmatic Advertising Scale Up Owned by 2 individuals with a proven track record of scaling businesses within the sector Creative agency with its own technology product London Based – Fantastic office About the Role Sales, Account More ❯

Key Points Graduate Client Services Manager Ad Tech Scale Up PE backed Basic salary is £35k - £45k + OTE About The Company OOH Programmatic Advertising Scale Up Owned by 2 individuals with a proven track record of scaling businesses within the sector Creative agency with its own technology product London Based – Fantastic office About the Role Sales, Account More ❯