Service Delivery Manager £45,000 - £55,000 plus benefits including training and certifications Camden, London, NW1 Key Words: Service Delivery Manager, Service Desk Lead, Team Leader, Managed Services, IT Support, MSP, KPI s, Manager My client is a highly regarded IT … Support company based in Camden, renowned for their exceptional service and loyal client base. They are looking for an experienced Service Delivery Manager, ideally from the MSP/Managed Services space, to oversee the successful delivery of their IT services to external clients. Service Delivery … Manager More Info: This is a crucial role in driving client satisfaction and organisational growth. We are looking for a Service Delivery Manager who is passionate about delivering exceptional client service. Duties: Lead and manage a small team of service delivery professionals, fostering a More ❯
Camden, NW1, Camden Area, Greater London, United Kingdom
Integral Recruitment Ltd
Service Delivery Manager £45,000 - £55,000 plus benefits including training and certifications Camden, London, NW1 Key Words: Service Delivery Manager, Service Desk Lead, Team Leader, Managed Services, IT Support, MSP, KPI’s, Manager My client is a highly regarded IT … Support company based in Camden, renowned for their exceptional service and loyal client base. They are looking for an experienced Service Delivery Manager, ideally from the MSP/Managed Services space, to oversee the successful delivery of their IT services to external clients. Service Delivery … Manager – More Info: This is a crucial role in driving client satisfaction and organisational growth. We are looking for a Service Delivery Manager who is passionate about delivering exceptional client service. Duties: Lead and manage a small team of service delivery professionals, fostering a More ❯
Hard FM ServiceManager/Contract Manager Hard FM ServiceManager required for our client, they are a well established facilities management and property maintenance contractor who have been established for over 40 years and employ over 500 members of staff require … Healthcare division. The role will be covering sites throughout North Kent, primarily working out of Sidcup, with travel to Bexley and Bromley. Hard FM ServiceManager Responsibilities - Oversee the delivery of hard FM services throughout healthcare sites, primarily hospitals - Effectively supervise a team of maintenance operatives to … labour - Ensure all contractual commitments are met in accordance with KPI's/SLA's - Manage and monitor performance of sub-contracts and specialist service providers Hard FM ServiceManager Requirements - Previous experience within multi-site contract management throughout FM Services - Experience delivering maintenance and repair More ❯
London, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company too! Extremely ambitious company and they … team, who are keen to progress and succeed. On average, the successful candidate will be working from home 1-2 days a week. The Service Delivery Manager needs to own their own vehicle as there will be some travel – mainly around East London and occasional trips outside … of the M25. About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely with other SDM’s, Onsite Education Engineer teams and Account Managers to meet More ❯
london, south east england, United Kingdom Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company too! Extremely ambitious company and they … team, who are keen to progress and succeed. On average, the successful candidate will be working from home 1-2 days a week. The Service Delivery Manager needs to own their own vehicle as there will be some travel – mainly around East London and occasional trips outside … of the M25. About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely with other SDM’s, Onsite Education Engineer teams and Account Managers to meet More ❯
We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company too! Extremely ambitious company and they … team, who are keen to progress and succeed. On average, the successful candidate will be working from home 1-2 days a week. The Service Delivery Manager needs to own their own vehicle as there will be some travel – mainly around East London and occasional trips outside … of the M25. About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely with other SDM’s, Onsite Education Engineer teams and Account Managers to meet More ❯
We have an exciting opportunity to join a purposeful charity as a Digital ServiceManager on a permanent, full-time basis. Do you want to make a difference every day? Do you want to lead and shape the future of critical civic tech platforms, supporting democracy and … transparency while working with a passionate, remote team? If yes, then we'd love to hear from you Position: Digital ServiceManager Location: Fully Remote (UK-based) Hours: Full time Contract: Permanent Salary: £45,000 - £55,000 per annum (FTE), plus pension (4% employer, 4% employee) Closing … May 2025. We reserve the right to close this vacancy early if enough suitable applications are received. The Role As our new Digital ServiceManager, you'll be responsible for the day-to-day running of the organisation's flagship civic platforms: WhatDoTheyKnow , FixMyStreet , TheyWorkForYou , and WriteToThem More ❯
create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent … rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively … of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced ServiceManager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in More ❯
create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent … rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively … of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced ServiceManager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in More ❯
create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent … rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively … of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced ServiceManager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in More ❯
The Role Are you a ServiceManager with a fantastic track record of 3-5+ years of experience smashing your KPIs. Your role would be to ensure that our customers receive the best service in the industry. If your current role has become routine — focused … potential. Here, you’re not just another cog in the machine; you’re a valued contributor who’ll work directly with our talented Global ServiceManager who’s committed to helping you sharpen your craft. This isn’t about churning out statistics; it’s about building meaningful … Delivery across all customers and services at all times Monitoring and reporting of performance of all services across all customers to the Global ServicesManager and Client Services Identify and communicate issues and work with customers to ensure the best resolution Ensure any changes in Service Management More ❯
london (battersea), south east england, United Kingdom
Databarracks
The Role Are you a ServiceManager with a fantastic track record of 3-5+ years of experience smashing your KPIs. Your role would be to ensure that our customers receive the best service in the industry. If your current role has become routine — focused … potential. Here, you’re not just another cog in the machine; you’re a valued contributor who’ll work directly with our talented Global ServiceManager who’s committed to helping you sharpen your craft. This isn’t about churning out statistics; it’s about building meaningful … Delivery across all customers and services at all times Monitoring and reporting of performance of all services across all customers to the Global ServicesManager and Client Services Identify and communicate issues and work with customers to ensure the best resolution Ensure any changes in Service Management More ❯
The Role Are you a ServiceManager with a fantastic track record of 3-5+ years of experience smashing your KPIs. Your role would be to ensure that our customers receive the best service in the industry. If your current role has become routine — focused … potential. Here, you’re not just another cog in the machine; you’re a valued contributor who’ll work directly with our talented Global ServiceManager who’s committed to helping you sharpen your craft. This isn’t about churning out statistics; it’s about building meaningful … Delivery across all customers and services at all times Monitoring and reporting of performance of all services across all customers to the Global ServicesManager and Client Services Identify and communicate issues and work with customers to ensure the best resolution Ensure any changes in Service Management More ❯
Job Description The Role Are you a ServiceManager with a fantastic track record of 3-5+ years of experience smashing your KPIs. Your role would be to ensure that our customers receive the best service in the industry. If your current role has become … potential. Here, you’re not just another cog in the machine; you’re a valued contributor who’ll work directly with our talented Global ServiceManager who’s committed to helping you sharpen your craft. This isn’t about churning out statistics; it’s about building meaningful … Delivery across all customers and services at all times Monitoring and reporting of performance of all services across all customers to the Global ServicesManager and Client Services Identify and communicate issues and work with customers to ensure the best resolution Ensure any changes in Service Management More ❯
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Operations Manager - Service Delivery Located: Central London Package: Competitive salary, car allowance, bonus, plus additional benefits (Ricoh operate a vibrant working policy giving you … own and drive the strategic development and implementation of scalable and cost-effective Managed Services annuity based services. Key Responsibilities: Setting Customer specific Managed Service strategy by understanding and aligning both the Customers strategic business objectives with Ricoh’s strategic direction. Creating a strategic plan around development of annuity … service opportunities by bringing both strategies together, creating win-win opportunities which deliver business growth within the account and contribute to overall Service-led growth for Ricoh Provide leadership and direction to ITS Managed Service onsite Service Delivery Managers and Operational Managers by the use of More ❯
Dartford, London, United Kingdom Hybrid / WFH Options
Bridge Recruitment UK Ltd
IT SERVICE DELIVERY MANAGER DARTFORD CIRCA 55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting … as a primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer More ❯
in the lives of children and young people? If yes, we have the perfect opportunity for you! We’re seeking a dedicated and passionate ServiceManager to join our Care and Permanence Service as we continue our improvement journey toward delivering an outstanding service for … and determination to meet the challenges of high demand and complex needs, we’d love to hear from you. About the Role: As a ServiceManager, you will provide strong, creative leadership to the Care and Permanence Service. You’ll be responsible for planning, organising, and managing … to your Team Managers, you’ll drive high performance and ensure timely, positive outcomes for children. You will work closely with the Head of Service to deliver on our service plan and overall vision of excellence. Your role will also include oversight of recruitment, service development, quality More ❯
Technical ServiceManager page is loaded Technical ServiceManager Apply remote type On-site locations London, GBR time type Full time posted on Posted Yesterday job requisition id REQ427816 JLL empowers you to shape a brighter way . Our people at JLL and JLL … and compliance standards; report to the General Manager on all relevant matters and action as appropriate. • Meet monthly with the appointed MEP service partner to review and report on Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and active projects. • Act as the building engineering 'expert … to include out of hours services for occupier events and special projects. • Foster and develop a One Team relationship between the management team, MEP service partners and all other stakeholders to create a seamless and unified customer experience. • Qualifications: • Preferably professionally registered (IEng or CEng) or working towards this More ❯
The Service Desk Manager role within HMCTS Digital and Technology Services (DTS) involves management and leadership responsibilities, providing essential services to our users as part of the Live Operations team. The post holder will have the opportunity to contribute to building and implementing the new digital operating … model for HMCTS, at the heart of the future organisation. The Service Desk Manager is responsible for the operation, support, maintenance and improvement of the DTS Service Desk (1LS) team. This includes ensuring SLAs are continually achieved, and that support is provided by 1LS team for … all current and new HMCTS Digital products. The role reports to the Service Support Lead and will have line management responsibility within the Live Operations team of the Senior Service Desk Analysts (SSDAs) and the Knowledge Manager, as well as indirect line management of the wider More ❯
ITSM ServiceManager – Financial Services ITSM ServiceManager opportunity at a small but well known financial services institution in the heart of the City. This is application-focused and requires an experienced ITSM who is comfortable managing complex tech stacks and can manage relationships … and place client value at the centre of every decision we make. 2023 – Winner ‘Most Innovative Recruitment Agency’ 2023 – Winner ‘Best Banking/Professional Service’ 2018 – Winner ‘Best Client Service’ 2017 – Winner ‘Agency of The Year’ 2017 – Winner ‘Banking & Financial Services Agency’ 2016 – Winner ‘Banking & Financial Services Agency More ❯
ITSM ServiceManager – Financial Services ITSM ServiceManager opportunity at a small but well known financial services institution in the heart of the City. This is application-focused and requires an experienced ITSM who is comfortable managing complex tech stacks and can manage relationships … and place client value at the centre of every decision we make. 2023 – Winner ‘Most Innovative Recruitment Agency’ 2023 – Winner ‘Best Banking/Professional Service’ 2018 – Winner ‘Best Client Service’ 2017 – Winner ‘Agency of The Year’ 2017 – Winner ‘Banking & Financial Services Agency’ 2016 – Winner ‘Banking & Financial Services Agency More ❯
difference in the lives of young people transitioning to independence? If yes, we have the perfect opportunity for you! Southwark Council is recruiting a ServiceManager to lead the 16+ Service, ensuring we continue to provide an exceptional service for all Care Leavers. This is … innovative Social Work Manager who is committed to shaping the futures of children and young people. About the Role: As the 16+ ServiceManager, you will oversee the service's evolution, addressing the challenges and opportunities posed by the Children and Social Work Act More ❯
ITSM ServiceManager – Financial Services ITSM ServiceManager opportunity at a small but well known financial services institution in the heart of the City. This is application-focused and requires an experienced ITSM who is comfortable managing complex tech stacks and can manage relationships … and place client value at the centre of every decision we make. 2023 – Winner ‘Most Innovative Recruitment Agency’ 2023 – Winner ‘Best Banking/Professional Service’ 2018 – Winner ‘Best Client Service’ 2017 – Winner ‘Agency of The Year’ 2017 – Winner ‘Banking & Financial Services Agency’ 2016 – Winner ‘Banking & Financial Services Agency More ❯
London, England, United Kingdom Hybrid / WFH Options
wagamama
paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life we’re looking for an IT infrastructure and network servicemanager to join us on our continuous journey of true nourishment purpose | we’re looking for an experienced infrastructure and network service … outsourced partners deliver reliable, secure, and scalable technology services across our estate you will act as the main point of contact for our managed service provider and other infrastructure vendors, ensuring services are fit-for-purpose, cost-effective, and aligned with business needs. you will also lead on service performance, vendor governance, and support project delivery across the estate, including restaurant openings and refurbishments key accountabilities | service governance & operations own the overall performance, reliability, and availability of infrastructure and network services, including wan/lan, connectivity, cloud platforms, and end-user computing govern service delivery from More ❯
london, south east england, United Kingdom Hybrid / WFH Options
wagamama
paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life we’re looking for an IT infrastructure and network servicemanager to join us on our continuous journey of true nourishment purpose | we’re looking for an experienced infrastructure and network service … outsourced partners deliver reliable, secure, and scalable technology services across our estate you will act as the main point of contact for our managed service provider and other infrastructure vendors, ensuring services are fit-for-purpose, cost-effective, and aligned with business needs. you will also lead on service performance, vendor governance, and support project delivery across the estate, including restaurant openings and refurbishments key accountabilities | service governance & operations own the overall performance, reliability, and availability of infrastructure and network services, including wan/lan, connectivity, cloud platforms, and end-user computing govern service delivery from More ❯