Customer Success Manager
- Hiring Organisation
- Adecco
- Location
- City of London, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £50000/annum
customer success and thrive in a collaborative environment, this opportunity is for you! Key Responsibilities : Client Relationship Management: Manage and develop a portfolio of strategic client accounts, maintaining a thorough understanding of each customer's business objectives, challenges, technology landscape, contract status, and commercial value. Build strong, trusted relationships … with key stakeholders through regular face-to-face meetings, virtual reviews, telephone contact, and email communication. Conduct Quarterly Business Reviews (QBRs), Service Reviews, and Strategic Planning Sessions with clients. Act as the primary point of contact for customer relationship management and account development activities. Drive customer satisfaction, engagement ...