1 to 1 of 1 Ticket Management Jobs in Central London

Infrastructure Manager Front office 95k + Benefits Must have excellent practical knowledge of ticket management and reporting within ServiceNow. A knowledge of Coupa is essential for contract and procurement processes Managing, directing, and developing technical support groups using the ITIL methodology Managing the implementation of solutions, from project … conception to delivery, leveraging industry standard project management methodologies Demonstrable experience of managing a team of highly technical staff in a professional services environment, responsible for the day-to-day management of the team, with the capability to apply that experience to an environment that supports a user … computing platforms and technologies, including but not limited to: MS Windows Operating Systems, MS System Centre Configuration Manager (SCCM), Microsoft Intune (Device and Policy management, Microsoft Azure, MS Active Directory and Group Policy. Apple iPhone/iPad, IOS and Android mobile devices. MS M365/Office suite. Please send more »