9 of 9 Remote Change Management Jobs in the Channel Islands

proactive mindset, technical expertise, and a passion for problem-solving to resolve incidents, optimize performance, and implement continuous improvements. Key Responsibilities: Network Monitoring & Incident Management: Monitor network infrastructure using advanced tools to ensure optimal performance. Diagnose and resolve network issues affecting availability and reliability. Respond promptly to alerts, escalating … unresolved issues appropriately. Ticket Management: Handle incidents, problems, and change requests using ticketing systems. Maintain comprehensive and up-to-date ticket documentation. Prioritize tickets to meet service level agreements (SLAs). Troubleshooting & Root Cause Analysis: Perform diagnostics, testing, and troubleshooting of network incidents. Conduct root cause analyses and … propose preventive measures. Change Management & Maintenance: Participate in scheduled maintenance and network upgrades. Document actions and adhere to change management protocols. Customer Support & Communication: Act as a primary point of contact for customer technical queries. Provide clear and timely updates during incidents or maintenance. Service Improvement More ❯

proactive mindset, technical expertise, and a passion for problem-solving to resolve incidents, optimize performance, and implement continuous improvements. Key Responsibilities: Network Monitoring & Incident Management: Monitor network infrastructure using advanced tools to ensure optimal performance. Diagnose and resolve network issues affecting availability and reliability. Respond promptly to alerts, escalating … unresolved issues appropriately. Ticket Management: Handle incidents, problems, and change requests using ticketing systems. Maintain comprehensive and up-to-date ticket documentation. Prioritize tickets to meet service level agreements (SLAs). Troubleshooting & Root Cause Analysis: Perform diagnostics, testing, and troubleshooting of network incidents. Conduct root cause analyses and … propose preventive measures. Change Management & Maintenance: Participate in scheduled maintenance and network upgrades. Document actions and adhere to change management protocols. Customer Support & Communication: Act as a primary point of contact for customer technical queries. Provide clear and timely updates during incidents or maintenance. Service Improvement More ❯

configuration, and maintenance of power systems (IBM AIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams to develop, improve automation strategies and deployment processes. Knowledge sharing … have expert working knowledge of: IBMi Operating System Upgrades. PTF/Technology Refresh/Service Pack Application BRMS Backup and Restore. 3rd Party System Management and Job Scheduler Package experience (Robot, Revsoft, Halcyon). LPAR configuration. Exposure to High Availability Software – Management of Mimix/ICluster Software. Administration … and implementation experience from 7.3 to 7.5. CL coding capability. VIOS Server skills SEA and NPIV understanding. System Firmware Upgrades HMC Management and Upgrades Tape Library Management Experience of supporting global IT infrastructures in a technical role Discussing technical solutions with customers/suppliers Ability to troubleshoot, research More ❯

configuration, and maintenance of power systems (IBM AIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams to develop, improve automation strategies and deployment processes. Knowledge sharing … have expert working knowledge of: IBMi Operating System Upgrades. PTF/Technology Refresh/Service Pack Application BRMS Backup and Restore. 3rd Party System Management and Job Scheduler Package experience (Robot, Revsoft, Halcyon). LPAR configuration. Exposure to High Availability Software – Management of Mimix/ICluster Software. Administration … and implementation experience from 7.3 to 7.5. CL coding capability. VIOS Server skills SEA and NPIV understanding. System Firmware Upgrades HMC Management and Upgrades Tape Library Management Experience of supporting global IT infrastructures in a technical role Discussing technical solutions with customers/suppliers Ability to troubleshoot, research More ❯

Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional More ❯

Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional More ❯

Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution). Salesforce certifications, such as Salesforce Certified Administrator … interpersonal skills with the ability to engage and educate users at all levels. Ability to simplify complex concepts and processes. Strong organisational and time-management skills. Strong problem-solving skills to address training-related issues and challenges. Strong change management skills with the ability to adapt to … different learning styles and needs. Project Management skills with the ability to manage training projects effectively, including planning, execution, and evaluation. Flexible to travel across Europe to various sites including UK, Germany and France. Why join us. We are passionate about doors and are one of the world's More ❯

hours across the team may be deemed necessary at key stages of implementation and support. Key Requirements: 2 – 3 years’ experience in a project management/deployment lead role, ideally within UK Health Care. Experience of overseeing the localising of software solutions within Health Care. NHS change management experience is highly desirable. Strong stakeholder communication skills. Candidate must have clear verbal and written English Strong time management skills Strong presentation skills Experience of educating end users Ability to effectively lead projects via remote working with minimum of supervision Experience of working with Leadership-level clients, especially … within Health Care Beneficial Requirements: Background in Health Care, ideally with experience of clinical reporting Knowledge of Quality Management systems About MEG: MEG’s mission is to provide the best quality management platform for healthcare providers around the world, enabling them to sustainably deliver great care to every More ❯

hours across the team may be deemed necessary at key stages of implementation and support. Key Requirements: 2 – 3 years’ experience in a project management/deployment lead role, ideally within UK Health Care. Experience of overseeing the localising of software solutions within Health Care. NHS change management experience is highly desirable. Strong stakeholder communication skills. Candidate must have clear verbal and written English Strong time management skills Strong presentation skills Experience of educating end users Ability to effectively lead projects via remote working with minimum of supervision Experience of working with Leadership-level clients, especially … within Health Care Beneficial Requirements: Background in Health Care, ideally with experience of clinical reporting Knowledge of Quality Management systems About MEG: MEG’s mission is to provide the best quality management platform for healthcare providers around the world, enabling them to sustainably deliver great care to every More ❯