6 of 6 Remote Customer Service Jobs in the Channel Islands

Data Analytics Engineer Contract Role Inside IR35 | 475-500/day | Remote | Initial 6 Months | Extension Likely We have a new Data Analytics Engineer contract opportunity a customer of ours, supporting their Global Operations and Customer Service teams. This role is remote-first, with the very odd occasional travel to Newcastle. The initial contract is 6 months … with strong potential to extend. Were looking for someone with a strong technical foundation and a deep understanding of operational data needs - especially around workforce planning and customer service analytics. Key Responsibilities: Build and maintain scalable data pipelines and datasets using ELT/ETL best practices Deliver high-quality insights through reporting and analytics Partner with stakeholders to … non-technical audiences Tech Stack: Snowflake Python Fivetran Azure/AWS Salesforce CRM (preferred) Ideal Candidate: 5+ years in BI, Data Analytics, or Data Engineering Experience supporting Ops and Customer Service teams Strong stakeholder communication and project delivery skills Advanced data storytelling and presentation capabilities Please apply below. More ❯

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). 100,000-110,000 Base Salary + Company Benefits. Paid technical development (certifications and training courses etc.). Areti … from presales through to delivery and handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, youll work across Dynamics 365 Sales, Customer Service, Marketing , and the wider Power Platform and Azure services , helping organisations to unlock the full value of their investment in Microsoft technologies. How your day will look … Provide technical leadership and mentoring to project teams. Architect and design Dynamics 365 CE/CRM solutions (Sales, Service, Marketing, Power Platform) tailored to client needs. Own solution architecture across Dynamics 365, M365, and Azure, ensuring security, scalability, and compliance. Define and implement integrations with Azure services and third-party applications. Research, evaluate, and deliver AI-powered solutions using More ❯

Senior Dynamics 365 (D365) Functional Consultant - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). 75,000-80,000 Base Salary + Company Benefits. Paid technical development (certifications and training courses … an award-winning UK Microsoft Partner thats growing its Dynamics 365 CE/CRM practice across the UK. Were seeking a talented Senior Dynamics 365 (D365) Functional Consultant, with Customer Engagement (CE) experience , to join a growing D365 practice and play a key role in delivering best-in-class Microsoft solutions. This role will grow and transition into a More ❯

Friday off! Hybrid working work from home, a regional hub, or our modern Reading office Private Medical Insurance (Vitality Health) Medical Cash Plan (Medicash) Income Protection and Death in Service (YuLife) 2528 days holiday (increases with tenure) + your birthday off EV car scheme , Cycle to Work , Gym discounts , Costco membership Buy/sell up to 10 days holiday … annually Pension scheme 5.5% employer/4% employee Employee Assistance Programme Professional & personal training budget Quarterly check-ins & ongoing development support Recognition & reward programmes including spot bonuses and long-service awards Award-winning culture recognised as a Great Place to Work across multiple categories About the Role Were hiring a Microsoft Power Platform Support Engineer to help deliver outstanding … support to our growing customer base. If you're passionate about solving problems and delivering excellent customer experiences, this is a great opportunity to join a dynamic team within a high-growth Microsoft partner. You'll be providing 2nd/3rd line support for customers using Microsoft Power Platform tools (Power Apps, Power Automate, Power BI) and supporting More ❯

assessments, executing software integrations, providing training, offering ongoing support, and developing sales and RevOps strategies. The role also involves analyzing current setups, troubleshooting issues, and maintaining high levels of customer satisfaction. Qualifications Proficient in CRM Implementation Strong Analytical Skills Excellent Communication and Customer Service skills Track record of ensuring Customer Satisfaction Ability to work independently and More ❯

Scientist - Outside IR35 - Energy Sector 3 months initial contract Outside IR35 Remote based Our client as a business segment that currently lacks robust, forward-looking insights into how their customer portfolio is likely to evolve over the coming years. Sales strategies and negotiations are heavily reliant on individual salesperson experience rather than predictive analytics. Additionally, the Customer Services … needs. Data Scientist Objective To scope and define how advanced data science capabilities can enhance forecasting and strategic planning within the Mid-Market segment. The aim is to: Reduce customer churn through predictive modelling. Improve targeting and prioritisation of sales efforts. Enable proactive resource planning for Customer Services. Data Scientist Scope of Work The consultant will lead a … solutions that address the following (but not limited to): Churn prediction : Identify customers at risk of leaving and the drivers behind churn. Sales forecasting : Model future sales volumes and customer acquisition trends. Resource forecasting : Align operational resources with expected portfolio changes. This work will inform future investment in data science capabilities and operational planning. We are seeking a Data More ❯