1 of 1 Remote/Hybrid Knowledge Transfer Jobs in the Channel Islands

models Defining support ownership, escalation routes and operational responsibilities Supporting service acceptance and transition into BAU Producing and maintaining support documentation, operational procedures and knowledge material Coordinating knowledge transfer between project, technical, supplier and support teams Working with internal teams and third-party suppliers to resolve transition … Experience transitioning applications from project delivery into live operational support Operational readiness and service acceptance experience Experience developing application support models Strong application support knowledge Experience producing support documentation, runbooks and knowledge-management material Strong stakeholder, supplier and user engagement skills Experience coordinating multiple technical and operational teams ...