2 of 2 Remote Microsoft 365 Jobs in the Channel Islands

Job Description Microsoft Teams Product Owner Full Time 37.5 hours per week - Remote Working Closing date for applications Friday 15th August 2025 As the Microsoft Teams Application & Telephony Product Owner you will be responsible for driving the development and enhancement of Teams including any associated applications and telephony solution within the Microsoft Teams ecosystem. You will be … the product roadmap for the Teams application and telephony features, ensuring alignment with overall business objectives. • Serve as the subject matter expert on the capabilities and limitations of the Microsoft Teams platform, APIs (future), and developer tools, including those specific to telephony. • Translate high-level business goals into a clear, actionable vision for the development team. • Administer and maintain … Microsoft Teams Phone System, including Direct Routing and Calling Plans across 30 plus sites. • Troubleshoot and resolve telephony-related issues, both software and physical hardware (e.g., headsets, desk phones). • Monitor system performance and ensure high availability and reliability. • Define and manage the user experience for voice features, including call queues, auto attendants, IVRs (Interactive Voice Response), and routing More ❯

or similar platforms such as VMware Horizon Knowledgeable in industry-standard security best practices, including encryption, phishing prevention, and data loss protection Familiar with the administration and configuration of Microsoft Azure and Microsoft 365 environments Experienced with Mobile Device Management (MDM) solutions such as Intune or MobileIron Hands-on experience with backup software, with a preference … GPO) management Capable of delivering remote support for non-managed devices, including BYOD setups Experienced with email management platforms, particularly Exchange Online Possesses a foundational understanding of databases, especially Microsoft SQL Base Requirement: At least three years of experience in a service desk role Strong and professional telephone communication skills Proven ability to manage multiple tasks simultaneously Solid technical More ❯