Junior 2nd Line Support Engineer RMX Cloud
- Hiring Organisation
- RMX Cloud Ltd
- Location
- Chatham, Kent, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £28,000
client environments. Responsibilities Support escalated 2nd Line tickets and assist in resolving more complex technical issues. Troubleshoot and support: Windows desktop environments Microsoft 365 & Exchange Networking fundamentals (LAN, VPNs, firewall configuration) Hardware diagnostics and troubleshooting Assist with server maintenance, system upgrades, and infrastructure improvements. Work closely … Experience in a 1st Line or early 2nd Line IT support role (MSP experience desirable). Good working knowledge of: Windows desktop environments Microsoft 365 Basic networking principles Familiarity with ticketing systems in an IT support environment. Strong problem-solving skills and willingness to learn. Calm approach under ...