1 to 2 of 2 Customer Service Jobs in Cheadle

of people. Job Description As a Quality Assurance Officer , you will conduct Quality Assurance (QA) activity in order to ensure the delivery of good customer outcomes by colleagues working within process guidelines and adhering to regulatory requirements & company policy. You will consider the overall customer journey and Consumer … Duty expectations when carrying out the QA activity; ensuring fair & consistent customer outcomes have been reached, which are sustainable in the long-term. As a Quality Assurance Officer, we are looking for someone to: Complete Quality Assurance activity in line with productivity expectations Maintain SME knowledge of business procedures … accurate, right first time QA assessments are undertaken Display consistent decision-making and provide constructive feedback to colleagues to drive improvements in competence and customer outcomes Help to identify key risks, trends and areas for improvement and ensure that both best practice and common findings are shared with colleagues more »

We are looking for a Administrator who has dealt with traffic planning and paperwork outside of the U.K, with excellent customer service skills to join a traffic desk in a well established company based in Cheadle. The role has a variety of duties these include data entry, liaising more »