1 of 1 Remote Lead Jobs in Cheadle

We are looking for a proactive and experienced Customer Service Team Manager to lead our dynamic support team within the insurance sector. This role is pivotal in ensuring customer satisfaction, operational efficiency, and continuous improvement through data-driven decision-making. As Customer Service Team Manager , you will use data to optimise workflows and implement best practices to deliver exceptional service … email ticketing systems. You will have strong leadership skills, a passion for delivering outstanding customer experiences, and proven experience in managing teams within a customer service environment. Key Responsibilities: Lead, coach, and inspire the customer service team to consistently achieve performance targets. Monitor and analyse data to improve workflows, customer satisfaction, and operational efficiency. Oversee daily operations, ensuring smooth handling … Cycle to Work scheme. Free fruit in the office weekly and free lunch once a month. If you are ready to take the next step in your career and lead a talented team in a growing, people-focused company, we would love to hear from you. Apply today and join us as our next Customer Service Team Manager. JL_FIN More ❯