2 of 2 Remote Service Manager Jobs in Cheadle

your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. THALES has an exciting opportunity for a Service Delivery Manager to be responsible on the end to end service delivery, SLA management and customer services/relationships for the DIS Operated Managed Services Portfolio. …/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service Credit structures for … specific customer services. Monitoring and awareness of the overall performance of secure networks customer services Building service reports, delivering on them and chairing service delivery meetings, following up if service delivery is not meeting expectations. Ensure incident and problem management is carried out and that key specialist resource is brought in as and when throughout the incident More ❯

home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Service Delivery Manager Location: Cheadle (Stockport), hybrid working with 3 days in the office Would you like to work with a portfolio which provides the full range of … of the organisation. Work with a team where your career development and progression will be supported. Our Opportunity Reporting to UWS Services Head of Function, we are seeking a Service Delivery Manager (SDM) to oversee the successful project management of various service contracts within the Underwater Services (UWS) Services Portfolio, ideally with experience in complex military … service projects. UWS specializes in underwater systems, including sonars for submarines, surface vessels, helicopters, and maritime patrol aircraft, as well as mine countermeasures systems and underwater security. This role supports hybrid working from our Cheadle (Stockport) office. The SDM plays a crucial role in ensuring performance by effectively planning, executing, monitoring, and controlling all project aspects. This position involves More ❯