Digital Service Desk Team Leader
- Hiring Organisation
- Randstad Technologies Recruitment
- Location
- Chelmsford, Essex, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £18 - £20.44/hour Inside IR35
Providing technical support and escalation during high-demand periods and Major Incidents (MIs)/Digital Business Continuity Incidents (DCBIs). Managing team rotas, providing coaching, and contributing to staff performance and development. Ensuring quality and currency of team-authored knowledge base articles and specialism ownership. Coordinating with SACM and project ...