Head of Digital Customer Experience (Hybrid)
- Hiring Organisation
- Jobleads-UK
- Location
- Chelmsford, England, United Kingdom
Lookers Limited is seeking a Head of Customer Experience to lead the end-to-end digital CX, from first online touchpoint to post-purchase hand-off. The role drives conversion, aligns online and showroom experiences, and champions a customer-first approach across all journeys. … will own the digital product roadmap, collaborate with engineering and commercial teams, and lead an AI-enabled journey transformation across multiple dealerships. #J-18808-Ljbffr ...