4 of 4 Remote/Hybrid ITSM Jobs in Chelmsford

while supporting key technology platforms. Key Responsibilities Provide first-line application support by responding promptly and professionally to user queries via phone, email, and ITSM tool, ensuring all issues are tracked through to resolution within agreed SLAs. Troubleshoot a broad range of issues, from password resets and guiding users through ...

with customer service, supporting an insurance claims platform and delivering exceptional user experiences. Key Responsibilities Provide first-line application support via phone, email, and ITSM tools, ensuring timely resolution within agreed SLAs. Troubleshoot a wide range of issues, from password resets and system guidance to more complex queries, including ...

customers unify physical, logical and virtual infrastructure data in one manufacturer-independent model—supporting accurate documentation, capacity planning, controlled change and integration into wider ITSM/CMDB ecosystems Headquartered in Ellwangen/Jagst (Germany) with global offices and a strong partner ecosystem, we operate internationally and deliver locally with high ...

with the ability to coach at all levels. Hands-on experience with L2O/O2C processes and supporting tech stacks (CRM/CPQ, PPM, ITSM, billing, BI). Strong background in business architecture and performance systems. Proven success in scaling operating models in high-growth or tech-driven environments. ...