IT Support Analyst
- Hiring Organisation
- ALTERED RESOURCING LTD
- Location
- Chelmsford, Essex, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 per annum
claims platform, developing your technical knowledge and building the foundations for a long-term career in technology. The role combines technical troubleshooting with customer service, so if you enjoy helping people, solving problems and learning how technology works, this could be the perfect opportunity for you. What will … doing? Providing first-line application support to users via phone, email and an IT service management (ITSM) system. Troubleshooting technical issues, from password resets and account access to more complex application and API-related queries. Logging, prioritising and managing incidents and service requests through to resolution. Setting ...