5 of 5 Support Specialist Jobs in Chelmsford

schedule. Do you have the following skills, experience and drive to succeed in this role Find out below. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well More ❯

Data Support Analyst 📍 Location: Home Based 💼 Salary: £40-45,000 🕒 Full-time : Fixed term contract- 12 months Job summary: Your tasks centre around understanding the business unit’s processes and data/reporting needs, translating them into actionable data frameworks, and outputs (dashboard/reports) to facilitate insightful analysis … non-technical terms and engaging with stakeholders at any level. Working with the business unit stakeholders, to design, spec and build data requirements and support the development of business dashboards in ThoughtSpot/PowerBI and Excel; Participate in efforts to design, build, and develop rapid proof-of-concept (PoC … questions, address problems or make decisions. Proactively participate in all stages of continuous improvement initiatives as well as new business requirements/projects. Business support of the telephony system, the Ops and telephony data, IVR configuration and reporting outputs. What you’ll bring: Skills and competencies Ability to work More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/… laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of … team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT More ❯

Hello there, Greetings from INFOPLUS TECHNOLOGIES!!! We are looking for "Production Applications/L2 Support Engineer". JOB DETAILS: Minimum years of experience: 6+ years Areas of responsibility: • Excellent communication skills and person should be more collaborative with multiple internal teams. • Should be interested working in Support projects. More ❯

Launch Your Tech Career with EIMS Global! Role: Tech Client Support Representative (German-speaking) 📍 Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers, 21 Richmond Hill) & 2 days remote 💼 OTE: £28,000–£32,000 in Year 1 (Base + Quarterly Bonuses) EIMS Global Ltd is a fast … time of global expansion. No experience? No problem! If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. 💡 What You’ll Be Doing Respond to inbound B2B … speaking customers (DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast More ❯