Connect EPR Helpdesk Support
- Hiring Organisation
- The Royal Marsden NHS Foundation Trust
- Location
- Chelsea, SW3 6JJ, United Kingdom
- Salary
- £38488.00 to £46852.00
summary The EPR help desk is the first point of contact for all users of the Trust's EPR system (Epic), providing support for approximately 5,000 users across the Trust and remotely. A broad understanding of Epic and the support required within a healthcare environment is needed … users whilst on telephone calls or via email (this can be in the form of tipsheets) to help resolve user queries. Using the Trusts LMS, advise staff of training that may be required and assist them in booking on the right session. Work closely with the Users & Security team ...