1 of 1 Remote 3rd Line Support Jobs in Cheltenham

3rd Line Support Engineer Location: Cheltenham (Hybrid – approx. 3 days on-site) Salary: Up to £40,000 DOE Benefits: Opportunity to join a growing team, clear progression path, hybrid working arrangement Our client, a leading IT services organisation, is expanding into Cheltenham and is hiring a 3rd Line Support Engineer … projects and play a significant role in shaping the technical function as the office continues to grow. What you’ll do Act as a senior escalation point for complex 3rd line issues across servers, networks, cloud and application environments. Diagnose, troubleshoot and resolve deep technical incidents that cannot be handled by 1st/2nd line … cross-functional teams to deliver robust support, influence processes and contribute to the development of the Cheltenham office’s technical capability. What we’re looking for Strong 3rd line experience across Windows Server, networking, Active Directory, virtualisation, cloud (Microsoft 365/Azure) and advanced troubleshooting. Experience supporting complex environments, handling escalations and mentoring 2nd line More ❯