Senior Software Support Analyst
- Hiring Organisation
- IMT Resourcing Solutions
- Location
- Cheltenham, Gloucestershire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £45,000 per annum
organisation. What you’ll do Application Support & Maintenance Provide Tier 2/3 support for back-office business applications Diagnose and resolve application, integration, and user issues through detailed log and data analysis Manage application configurations, permissions, and scheduled tasks Monitor system availability and ensure uptime and response SLAs … documented releases Continuous Improvement & Collaboration Partner with business stakeholders to identify and scope system enhancements Work with vendors and developers on bug fixes and integration improvements Mentor junior analysts in SQL querying, debugging, and data validation best practice Integration & Data Management Write and optimise SQL queries to investigate ...