1 of 1 Remote Customer Retention Jobs in Cheltenham

Customer Success Executive Full-time, Hybrid role Hybrid working 3 days office based and 2 days at home Office base is Gloucester, Quedgeley What you’ll love about this role You will be joining a fast paced, multi award-winning, market leading Educational Technology Company. As a company Avantis has focused on education, which has enabled us to drive … improving classroom technology has enabled us to create some of the most recognisable and innovative brands in the UK education technology market. What will you be doing As a Customer Success Executive at Avantis, you’ll play a key role in supporting schools and teachers to get the very best from our education technology. By building positive relationships with … our customers. These roles require the monitoring of product usage and pro-active communication to customers by both phone and email. Key responsibilities will include Monitor and evaluate current customer usage Make contact with our customer base via phone and email Manage our current customer journey and consistently assess areas for improvement Work with current customers to More ❯