3 of 3 Remote/Hybrid Customer Service Jobs in Cheltenham

Service Desk Engineer - £27,500 - £32,000. Cheltenham (onsite, must have driving license or plans to obtain). Employer of choice! Realistic progression, large training budget & much more. Hours - 8-4/9-5/10-6. Job Purpose: To support the maintenance and development of the organisations … Services. As part of the IT Services Team, provide a professional and effective customer focused IT Service Desk. To provide first rate, first and second line Technical Support for customers across all its sites and for its remote workers. Context of Role: IT Services underpin the operation ...

Engineer Location: Cheltenham (Hybrid) Salary: Up to £45,000 Job Type: Permanent, Full-Time About the Role Our client, an established and growing Managed Service Provider, is looking for an experienced 3rd Line IT Engineer to join their technical team. This is a fantastic opportunity to work … Active Directory environments Deliver infrastructure upgrades, cloud migrations and technical projects Troubleshoot networking, virtualisation and security-related issues Mentor junior engineers and contribute to service improvements What We're Looking For: Previous experience in a 3rd Line Support or Senior IT Engineer role MSP experience is highly desirable Strong ...

years of delivering IT services, cybersecurity solutions, Microsoft cloud technologies and managed support services, they have built a strong reputation for technical excellence and customer service. Supporting a broad range of businesses across the UK, this is an opportunity to work with a highly experienced team and gain exposure … helping customers maximise the value of their IT infrastructure and cloud platforms. What you'll be doing: Providing 3rd Line support across a varied customer base Troubleshooting complex infrastructure, networking and Microsoft 365 issues Supporting cloud environments and migrations Managing and resolving escalated service desk tickets Supporting cybersecurity ...