1 of 1 IT Services Manager Jobs in Cheltenham

IT Service Delivery Manager - Hybrid (Gloucestershire) - £45,000 - £55,000 + Excellent Benefits I'm seeking an IT Service Delivery Manager for a Public body, based in Gloucestershire. They are looking for someone to manage the delivery, performance, and ongoing development of several critical ICT platforms. This is a strategic role where … service) Enhanced maternity leave Local government pension scheme Purchase up to 10 days holiday Employee wellbeing Cycle to Work scheme Discounted gum Blue light discount Requirements of the IT Service Delivery Manager: Act as the primary service owner and decision-maker across critical business systems Lead user groups and represent the organisation at regional and national … core digital policing ecosystem Partner with Learning & Development teams to support training, user adoption, and cultural alignment What You'll Bring: Proven experience managing large-scale ICT systems or services in a complex environment Strong stakeholder engagement and service governance capability Excellent understanding of management systems like RMS (Niche), Pronto, or similar Familiarity with service management frameworks (e.g., ITIL More ❯