Service Management Jobs in Cheltenham

1 to 3 of 3 Service Management Jobs in Cheltenham

IT Service Manager

Cheltenham, England, United Kingdom
Hybrid / WFH Options
Northrop Grumman
Requisition ID: R10137300 Category: Program Management Location: Cheltenham, Gloucestershire, United Kingdom Clearance Type: Highest Level of Government Clearance Telecommute: No- Teleworking not available for this position Travel Required: Yes, 10% of the Time Positions Available: 1 Your Opportunity to Define Possible. Our Opportunity to Deliver the Nation’s Security. … gain and maintain the highest level of UK Government clearance Location: Cheltenham . About Your Opportunity: An exciting opportunity has arisen for an IT Service Manager to become part of our existing service management team in our Cyber & Intelligence organisation. This role is vital to the support … is awarded to top performers who excel Career Development – opportunity for ongoing professional development and career growth opportunities Your Responsibilities: 1. Responsible for the management of all incidents and requests to ensure they are handled effectively to minimise negative impact to users and service operations 2. Responsible for more »
Posted:

Associate CDIO (Head of BI & AI) - Band 8d

Gloucester, Cheltenham, United Kingdom
Gloucestershire Hospitals NHS Foundation Trust
BI & AI) role is integral to the Trust's mission of delivering high-quality healthcare services. By leveraging data and AI, you will drive service improvements, enhance operational efficiencies, and support strategic decision-making. This is an exciting opportunity for a visionary leader with a passion for data-driven … Deputise for the Deputy CDIO as and when required and take the lead on selected strategic initiatives within the scope of Deputy CDIO responsibilities. Service Delivery Partner with senior leads within the organisation in the development of strategy and accompanying performance culture through the provision of a robust business … constant monitoring and review of processes under the post holders control to assess function effectiveness. Promote an environment of excellence for data quality and service delivery within the Trust, as the Trusts data quality lead. Support the Deputy CDIO in ensuring a prompt and accurate response to requests for more »
Employment Type: Permanent
Salary: £83571.00 - £96376.00 a year
Posted:

IT Support Engineer

Cheltenham, Gloucestershire, South West, United Kingdom
Sopra Steria Limited
Gloucestershire. What you will be doing: Performing daily system checks (identify and resolve any issues with local infrastructure and remote hardware) Investigating reasons for service problems (e.g. connectivity issues, hardware faults). Service and Incident management activities. Triage support tickets and resolve or escalate where necessary. You … will be assisting with user support queries. You will be ensuring ITIL service management processes are followed for all incident and change related activities. Maintaining anti-malware status is up to date across the estate, and ensuring new updates are delivered in a timely manner. Maintaining infrastructure security … and when necessary) to include testing of hardware, commissioning of hardware at new sites. Review site surveys and establish suitability for deployment. Ensuring asset management systems are kept up to date in line with the above activities. Raising and managing the changes to move implement functionality from Dev to more »
Employment Type: Permanent
Posted:
Service Management
Cheltenham
10th Percentile
£41,625
25th Percentile
£52,500
Median
£55,000
75th Percentile
£57,500