5 of 5 Service Management Jobs in Cheltenham

anti-malware, mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management … to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. … and respected by peers. Ideally holds a relevant technical degree or equivalent (especially if earned through work-based routes). Bonus/Could-Have Able to contribute to future service design and offer development. Capable of speaking to heads of schools in practical, relatable terms about the art of the possible. Could grow into a Technical Director interested in More ❯

anti-malware, mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management … to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. … and respected by peers. Ideally holds a relevant technical degree or equivalent (especially if earned through work-based routes). Bonus/Could-Have Able to contribute to future service design and offer development. Capable of speaking to heads of schools in practical, relatable terms about the art of the possible. Could grow into a Technical Director interested in More ❯

and maintained cybersecurity strategies aligned with industry standards. * Built secure user devices and managed device integrity and anti-malware. * Implemented proactive monitoring and automation tools for predictive operations. * Drove service management improvements including ticketing and root cause analysis. * Ensured robust backup strategies and data integrity across on-premises and cloud. * Expert in infrastructure, endpoint security, network services, RMM … and ITIL-based service delivery. * All backup strategies, whether on-premises or cloud-based, should be assessed for suitability, with monitoring and management processes implemented to maintain data integrity and support business continuity * Develop and implement a cybersecurity strategy for all customers, ensuring compliance with industry standards and best practices. * Design and build secure user devices, including PC More ❯

supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework. This role is for lead a NOC team and deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. This role requires a strong architect level knowledge of network and network security. Qualifications/Requirements … alerting and monitoring tools such as Cisco Catalyst Centre, Pressler PRTG, Nagios etc. Experience with packet analysis and low-level troubleshooting. Experience working with any ITSM tool such as Service Now. Strong verbal and written communication skills. Role includes P1 Operational on-call support, subject to scheduling. Essential Responsibilities Operational support of Network environments across two UK Data Centres … and six manufacturing sites across south of England. Support in-house ticket analysis, workgroup management and escalations. Support Service utilities that underpin regional IT operations, including Monitoring & Alerting products. Technically support any requirements across the Cyber Security, Application, and Infrastructure groups in region. Follow and promote change control processes to ensure compliance and protect service. Follow asset management More ❯

business stakeholders, and blueprint owners to identify and implement critical enhancements, manage EVM/CMMC requirements, and oversee product upgrades and patching. You will be the linchpin in relationship management, bridging the gap between shops, functional teams, implementation squads, and support operations. Your primary focus will be ensuring seamless integration and alignment of perspectives from a diverse array of … stakeholders, including Product Managers, Technical Anchors, Service Owners, and Developers across Digital Technology and our Capacity Functional Team. This is an unparalleled opportunity to make a significant impact on our manufacturing processes, driving efficiency and innovation. Join us and be a key player in propelling GE Aerospace to new heights of technological excellence. Job Description Role Responsibilities • Demonstrate superior … with customers and stakeholders for requirements gathering, fine-tuning, and obtaining product feedback. • Own and manage MES solutions deployed across GE sites in Europe, ensuring technical product ownership and service management. • Possess a deep understanding of the technology stack and its impact on the final product. • Act as a bridge between implementation teams, stakeholders, shops, and support teams through More ❯