1 of 1 Remote Support Analyst Jobs in Cheltenham

IT Support Analyst Full time/Competitive salary/Cheltenham office based (Direct applicants only – no recruitment agencies please) We are looking someone who is customer-focused, technically skilled, and eager to learn within a fast-paced environment. As IT Support Analyst you will provide 1 st and 2 nd line technical support to end … include: Act as the first point of contact for IT-related issues via phone, email, or helpdesk system to users throughout the company Undertake Desktop and Server Administration tasks Support user accounts, permissions, and access control through Active Directory/Microsoft 365 Perform routine maintenance and updates on systems, ensuring compliance with company IT policies Provide support to … the Head of IT Provide overall support for software/hardware used by all employees of the company including remote workers Take responsibility for managing the asset inventory Support onboarding and offboarding of employees (account setup, equipment preparation) Assist with maintaining backups, antivirus systems, and system monitoring Work closely and maintain good relations with a variety of IT More ❯