1 to 2 of 2 Service Management Jobs in Cheltenham

Gloucestershire. What you will be doing: Performing daily system checks (identify and resolve any issues with local infrastructure and remote hardware) Investigating reasons for service problems (e.g. connectivity issues, hardware faults). Service and Incident management activities. Triage support tickets and resolve or escalate where necessary. You … will be assisting with user support queries. You will be ensuring ITIL service management processes are followed for all incident and change related activities. Maintaining anti-malware status is up to date across the estate, and ensuring new updates are delivered in a timely manner. Maintaining infrastructure security … and when necessary) to include testing of hardware, commissioning of hardware at new sites. Review site surveys and establish suitability for deployment. Ensuring asset management systems are kept up to date in line with the above activities. Raising and managing the changes to move implement functionality from Dev to more »

BI & AI) role is integral to the Trust's mission of delivering high-quality healthcare services. By leveraging data and AI, you will drive service improvements, enhance operational efficiencies, and support strategic decision-making. This is an exciting opportunity for a visionary leader with a passion for data-driven … Deputise for the Deputy CDIO as and when required and take the lead on selected strategic initiatives within the scope of Deputy CDIO responsibilities. Service Delivery Partner with senior leads within the organisation in the development of strategy and accompanying performance culture through the provision of a robust business … constant monitoring and review of processes under the post holders control to assess function effectiveness. Promote an environment of excellence for data quality and service delivery within the Trust, as the Trusts data quality lead. Support the Deputy CDIO in ensuring a prompt and accurate response to requests for more »