2 of 2 Customer Experience Jobs in Chertsey

sites and our HQ in Korea. This is your chance to play a pivotal role in ensuring seamless after-sales service and building lasting customer relationships. Key Responsibilities: Deliver exceptional telephone and email support for after-sales activities, including handling customer queries and liaising with internal departments. Ensure … customer requirements and service specifications are met accurately and efficiently. Monitor and manage RMAs, credit control, payments, and invoicing processes. Provide clear and timely communication with our Korean HQ to keep the Service Team fully informed. Collaborate with the order processing team to guarantee timely replacement of products. Manage ...

committing any spend ARE YOU OUR PERFECT PARTNER? Youll have an expert understanding of retail, digital and contact centre operations Youll have demonstrated experience within marketing and account management You can lead projects end-to-end, from planning to operational delivery You have a background in retail, technology … Youre an expert in stakeholder relationship management, internally and externally at all levels You have a strong understanding of marketing, operations, and execution, with experience of leading on plans/projects Youll ideally have experience working with a major network operator WHAT YOU CAN EXPECT FROM US Competitive ...