12 of 12 Customer Experience Jobs in Surrey

interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world's leading cloud communications and Customer Experience technology providers. As Europe's top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement … trains from London & Reading) £60,000 - £75,000 DOE Plus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner® 2025 Magic QuadrantTM for Contact Center as a Service. 2025 Gartner® Voice of the Customer for CCaaS ...

keep ahead of the market with product research and development with a focus on sustainability. The Business Analyst is responsible for analysing business and customer requirements to implement more efficient processes and a smoother customer experience from quotation to order by visualising how customers experience … order workflow, specify the landscape of tools to guide the process digitally and implement and test systems to ensure solutions meet both business and customer needs. You will be based in their head office in Surrey as part of a European team and this role will involve some European ...

technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management … meetings between client decision makers and company’s practice leaders/principals. Work cross functionally with other departments to improve and enhance the customer experience for all customers. Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge ...

transferable skills to support the business in leveraging the capabilities of our technology solutions Help turn our net zero ambitions into reality Improve our customer experience Contribute to the delivery of services from internal squads and external providers to ensure business performance is in line with agreed Service … DevOps based models as well as traditional outcome-based services and you will develop skills in collaborating with multidisciplinary teams to identify and resolve customer pain points, inefficiencies, and blockers to delivery Provide tactical advice, training and support on core technology applications (both hardware and software) enabling the delivery ...

Monitor project performance, budgets, risks, and variations. · Lead client communication and attend project meetings. · Manage snagging, post-project actions, and manufacturer liaison. · Ensure excellent customer experience and maintain a professional presence on site. What We’re Looking For Experience & Skills · 2+ years of project management or project ...

unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation. In this varied role you will take a lead in the development … recognition and AI analysis. Ensure all code meets strict ISO/PCI-DSS standards. Provide resolutions for complex platform-level bugs. The Person: Extensive experience with Python, plus OO Design and REST APIs. In-depth understanding of SIP stack and trace analysis. Experience with SQLAlchemy, Git, and Docker. ...

using the latest technologies including AI. Helping our customers achieve their objectives by providing innovative custom digital and cloud solutions Software Developer within Digital Customer Experience (DCX): Candidates will have a passion for coding, programming, problem solving and requirement gathering/analysis Technical Consultant within Oracle Technologies … apprenticeship standard, potentially including Functional Skills training if required Have a 10-week on campus bootcamp during fresher’s week for that real university experience Graduate with a degree and a graduation ceremony Be allocated study leave for coursework and exams Level up your digital skills to succeed throughout ...

interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world's leading cloud communications and Customer Experience technology providers click apply for full job details ...

offerings. Producing quotes, processing orders, and maintaining accurate CRM and pipeline records. Working closely with technical, operations, and project teams to ensure a seamless customer experience. Handling customer queries with professionalism, commercial awareness, and an understanding of service-level expectations. What We’re Looking For I’m keen … speak with candidates who have: Experience in Sales Administration, Customer Service, Account Coordination, or Internal Sales. A strong foundation in MSP sales processes or IT services (highly desirable). Excellent communication skills and the ability to build rapport quickly. Strong organisational ability and attention to detail. A proactive ...

closely with a squad to rebuild and evolve critical systems (for example, order generation), ensuring they’re robust, scalable, and deliver clear business and customer outcomes. At the same time, you’ll play a pivotal cross-cutting role in our platform transformation - partnering with senior leaders in product … engineering to work towards our vision, ensuring transformation initiatives balance technical progress with visible customer and commercial value. This role would suit a PM who thrives on complexity, enjoys connecting the dots across teams and systems, and has the communication skills to simplify technical change for diverse stakeholders. ...

guidance. Encourage referrals, monitor satisfaction, and share insights internally to improve offerings. Track engagement, forecast renewals, and analyze trends using CRM tools to enhance customer experience. Required Skills & Qualifications: Proven track record in sales, ideally within the software industry, focusing on business development. Excellent relationship-building skills, with … Strong verbal and written communication skills; ability to deliver persuasive presentations. Proficient in using CRM tools and sales analytics. Analytical mindset with a clear customer-centric approach. Ability to work independently and as part of a team, thriving in a fast-paced, dynamic environment. Ready to take the next ...

about Ricoh Today What you will be doing Ensure all appropriate information is captured and transferred correctly Continually work to achieve completed scanning within customer deadlines to meet customer expectations Preparation of documents, scanning documentation, and ensuring all scanned items are quality checked to ensure the image matches. … Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to enhance the customer experience. Responsible for own and others’ Health & Safety, operating in and maintaining a clean and tidy work environment to ensure that the work environment is a safe place ...