3 of 3 1st Line Support Jobs in Cheshire

1st Line Technical Support, Northwich (Cheshire), £30,000 Benefits, Hybrid Working i.e. 3 days in office, 2 from home, Global Company with great culture. 1st Line Technical Support Overview: Are you a tech-savvy individual with strong communication skills, looking to build your career in IT support? If … so, this is a fantastic opportunity to join our client service desk team as a 1st Line Support Engineer and provide essential technical assistance to clients while growing your expertise in a dynamic environment. About the Role As a 1st Line Technical Support, you will be the first point of … and third parties when necessary. You’ll be key in ensuring our clients customers receive prompt, effective service, all while working in a supportive, local team environment. As a 1st Line Support you will: Provide first-line technical support, logging and categorizing incidents and service requests. Troubleshoot and resolve issues within More ❯

1st Line Support Technician — Onsite | Alderley Edge Why Join Us? Join a growing technology solutions provider working across IT, AV, and cloud infrastructure. Be part of a collaborative, in-house support team with ongoing mentoring and career development. Gain exposure to a wide range of technologies from day one. Work from a modern … office designed for innovation and client delivery. Help support long-standing clients across professional sectors with a reputation for excellent service. Key Role Responsibilities Deliver responsive, first-line support via phone, email, and in-person queries. Log, triage, and escalate technical issues using internal support systems. Provide hands-on assistance with equipment … AV, and access devices. Keep clear records and contribute to support documentation and guides. Key Attributes Required Experience in a helpdesk or technical support role (1st line or similar). Clear communication and a helpful, customer-focused attitude. Basic technical troubleshooting across hardware and software environments. Willingness to learn and develop skills across More ❯

Customer Support Advisor At Jobtrain, our Customer Service Team is at the heart of everything we do, providing exceptional support to clients and candidates with a service that is Polite, Personable, Professional and Patient. As a Customer Support Advisor you'll be the first point of contact for our users, helping them navigate our … Teams, and Freshdesk, ensuring every interaction is handled with care, clarity, and efficiency. Whether you're troubleshooting issues, setting up new features, or assisting with system updates, your support will make a real difference . What makes you a great fit? You dont need to have used recruitment software before though any experience with an ATS would be More ❯