6 of 6 1st Line Support Jobs in the North West

1st Line Technical Support, Northwich (Cheshire), £30,000 Benefits, Hybrid Working i.e. 3 days in office, 2 from home, Global Company with great culture. 1st Line Technical Support Overview: Are you a tech-savvy individual with strong communication skills, looking to build your career in IT support? If … so, this is a fantastic opportunity to join our client service desk team as a 1st Line Support Engineer and provide essential technical assistance to clients while growing your expertise in a dynamic environment. About the Role As a 1st Line Technical Support, you will be the first point of … and third parties when necessary. You’ll be key in ensuring our clients customers receive prompt, effective service, all while working in a supportive, local team environment. As a 1st Line Support you will: Provide first-line technical support, logging and categorizing incidents and service requests. Troubleshoot and resolve issues within More ❯

Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client area growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly … IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities Contribute to IT projects when … Knowledge of VMWare and Hyper V Windows Server WDS MDT SCCM deployment Benefits Career progression opportunities. Company pension Health & wellbeing programme On-site parking Keywords: Level 1 Engineer, 1st Line IT Support Engineer, IT Support, IT Helpdesk Engineer, MSP, Managed Service Provider Bowdon Associates is a member of the Guild of Quality More ❯

Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At … We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious First Line Support Technician, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service … to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. More ❯

We're supporting a growing organisation as they prepare to add a new First Line Support professional to the team. You'll be the go-to person for all things first line: resolving user issues, setting up kit, troubleshooting basic networking, and keeping things running smoothly when the rest of the team is tied … you'll be closely supported by experienced engineers who want to help you grow. What You'll Be Doing: Acting as the first point of contact for IT support queries Troubleshooting issues with screens, phones, basic networking, patching, and POE devices Escalating more complex issues while keeping users informed Getting involved in small change requests and support … system improvements Working full-time in the office (37.5 hours per week), including some weekend work on a rota What You'll Bring: Some experience in an IT support or helpdesk environment (could be from a previous role, internship or placement) A problem-solving mindset - you're someone who takes ownership and figures things out Good communication skills More ❯

We're supporting a growing organisation as they prepare to add a new First Line Support professional to the team. You'll be the go-to person for all things first line: resolving user issues, setting up kit, troubleshooting basic networking, and keeping things running smoothly when the rest of the team is tied … you'll be closely supported by experienced engineers who want to help you grow. What You'll Be Doing: Acting as the first point of contact for IT support queries Troubleshooting issues with screens, phones, basic networking, patching, and POE devices Escalating more complex issues while keeping users informed Getting involved in small change requests and support … system improvements Working full-time in the office (37.5 hours per week), including some weekend work on a rota What You'll Bring: Some experience in an IT support or helpdesk environment (could be from a previous role, internship or placement) A problem-solving mindset - you're someone who takes ownership and figures things out Good communication skills More ❯

to Chorley with a keen aptitude for troubleshooting and customer serviceto join our Client'sLancashire based technology team. This is anentry level position that focuses on providing technical support to customers using their helpdesk ticketing tool and resolving or escalating issues where needed. This can be offered on ahybrid office/home basis Your next role? A wide … ranging and varied role which will allow you to develop your existing skills and experience. Day to day duties will include: Technical support Assist users with basic to intermediate technical issues Resolve common issues: Handle routine issues such as: Transferring clients to appropriate teams Password resets and other log in issues Document tracking or resending Basic client training … understanding how to avoid future problems by providing guidance and education on using systems properly. What we're looking for? 1 year + experience in Application/Tech support or other Customer Service support role Great customer skills and good all round IT troubleshooting skills. Ability to multitask and prioritise workload Confident, friendly and outgoing, always More ❯