Head of Retentions
- Hiring Organisation
- Radius Payment Solutions
- Location
- Chester, Cheshire, United Kingdom
- Salary
- £ 45 K
customer retention, reducing churn, maximising revenue recovery, and driving operational excellence across a multi-disciplined team.Overseeing a function of 23 colleagues covering Retention, Resolution, Billing Disputes, Administration and Complaints. You will play a critical role in identifying why customers leave, creating insight-led strategies to improve customer outcomes, and building ...