Business Analyst - SaaS, Travel Tech Hybrid - Ellesmere Port - 1 day a week in office Permanent 40,000 - 45,000 + Benefits Are you a Business Analyst with a solid technical background who would be motivated to make a real impact in a tech-first business? Applause IT are hiring for a growing SaaS business … software. As part of their project delivery team, you'll be working on products used globally by some of the biggest names in the travel industry. As a Business Analyst, you'll take ownership of gathering and analysing customer requirements, documenting user stories, mapping workflows, and working closely with technical teams to ensure products are truly fit for … purpose. You'll play a key role in driving the roadmap forward, uncovering the real business problems behind customer requests, and delivering value to a fast-paced, ever-evolving sector. What you'll be doing: Work closely with product and development teams to define user stories and business requirements Conduct stakeholder interviews, workshops, and document analysis More ❯
Ellesmere Port, Cheshire, Ellesmere Port Town, United Kingdom Hybrid/Remote Options
Applause IT Recruitment Ltd
Business Analyst - SaaS, Travel Tech Hybrid - Ellesmere Port - 1 day a week in office Permanent | £40,000 - £45,000 + Benefits Are you a Business Analyst with a solid technical background who would be motivated to make a real impact in a tech-first business? Applause IT are hiring for a growing SaaS business … software. As part of their project delivery team, you'll be working on products used globally by some of the biggest names in the travel industry. As a Business Analyst, you'll take ownership of gathering and analysing customer requirements, documenting user stories, mapping workflows, and working closely with technical teams to ensure products are truly fit for … purpose. You'll play a key role in driving the roadmap forward, uncovering the real business problems behind customer requests, and delivering value to a fast-paced, ever-evolving sector. What you'll be doing: Work closely with product and development teams to define user stories and business requirements Conduct stakeholder interviews, workshops, and document analysis More ❯
chester, north west england, united kingdom Hybrid/Remote Options
Causeway Technologies
satisfaction and renewal (Gross Revenue Retention) and driving Annual Recurring Revenue (ARR) uplift through identifying and delivering up-sell opportunities. You will collaborate closely with teams across the business to ensure customers continue to gain value from our solutions and to unlock new growth from within your account base. Key Responsibilities Sales Achieve Gross Revenue Retention (GRR) targets … as qualifying and closing up-sell opportunities within your existing customer accounts. Develop and manage an account strategy plan to retain and grow revenue in alignment with customer business objectives. Build and nurture trusted relationships with key stakeholders and decision-makers across your assigned accounts. Conduct regular strategic business reviews to assess value delivery, explore additional … needs, and position Causeway as a growth partner. Lead the Quarterly Business Review (QBR) process for assigned customers, including planning, scheduling, and ensuring the cadence and content and appropriate representation from Causeway. Ensure meetings align with strategic account goals. Ensure that customers fully adopt and embed Causeway solutions to drive ROI and satisfaction. Collaborate with the Customer Success More ❯
Warrington, Cheshire, North West, United Kingdom Hybrid/Remote Options
Brilliantin Recruitment Ltd
SEO, paid social, email, and PR. Target Heads of Department and C-suite personas in enterprise US clients. Collaborate closely with the sales team to align campaigns with business objectives and drive sales-led outcomes . Analyse performance metrics to inform campaign decisions, ensuring all activity is data-driven . Develop compelling campaign content and creative that resonates … with compliance and marketing audiences. Proactively propose new campaigns with clear businesscases, expected ROI, and alignment with the overall marketing plan. Leverage AI tools to enhance productivity and campaign effectiveness. Work alongside internal teams and temporary agency partners, gradually building in-house expertise. Success Metrics Primary: Generate high-intent MQLs that convert to Sales Qualified Leads (SQLs … brand presence. Required Skills & Experience Proven experience planning and executing integrated campaigns across multiple digital and traditional channels. Strong strategic thinking and ability to justify campaigns with measurable business impact. Data-driven mindset with a focus on actionable insights. Comfortable working in a sales-led environment , linking marketing success directly to revenue. Collaborative approach; able to work closely More ❯