2 of 2 Culture Change Jobs in Cheshire

Digital Trust - Senior Manager

Hiring Organisation
Capgemini
Location
Cheshire West and Chester, United Kingdom
Employment Type
Full Time
security specialists and innovators enable our clients to evaluate cyber risks, redesign cybersecurity operating models, modernise digital identity capabilities, lead programmes to drive security culture change, and transform security and compliance regimes to make them efficient, effective, sustainable, and resilient. YOUR ROLE As a Senior Manager within … shape the future of AI and Digital Trust, influence board-level decisions, lead complex transformations, and help build a high-performing, collaborative culture where people are empowered to grow, innovate and make a lasting impact. Grow market-leading offerings, develop future leaders, and accelerate your own journey towards Director ...

Service Desk Transformation Lead

Hiring Organisation
Proactive Appointments
Location
Warrington, Cheshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£350 - £400 per day
automations, routing, SLAs, reporting and self-service functionality. Review and redesign ITSM processes in line with ITIL best practice , particularly incident, request, problem, change and knowledge management. Introduce automation and workflow improvements to reduce manual intervention and improve operational efficiency. Implement effective ticket categorisation, prioritisation, assignment and escalation … vendors, ensuring appropriate SLA performance. Build strong relationships with senior stakeholders and communicate service improvements clearly across technical and non-technical audiences. Drive a culture of continuous service improvement , using data and operational insight to identify further opportunities for transformation. Skills required: Our client is particularly interested in candidates ...