8 of 8 Remote Customer Engagement Jobs in Cheshire

omnichannel brand campaigns, programs, media planning & campaigns and tactics; driving operational effectiveness, business impact and achievement of objectives. • Partner with business and other WCE functions (e.g., Content Delivery and Customer Engagement Platform Team) on development of channel-agnostic engagement strategy followed by more specific digital channel strategy to meet business and customer needs. • Deliver omnichannel insights … and recommendations for ongoing optimization of business plans. • Leverage Digital Capabilities and Customer Engagement Excellence principles, standards, and best practices to drive results for the business. Examples include Omnichannel and advanced analytics, content modularisation, CRM, websites, Interactive visual aids (IVAs), email, social media, Remote Engagement and Search Engine Marketing. Other examples to be identified based on business …/customer needs and prioritized according to the identified customer experience journeys. • Identify and run experiments with capabilities team to pilot/scale future digital marketing capabilities. • Act as a coach to brand teams to ensure adoption of new ways of working with specific focus on omnichannel strategy Key Responsibilities: • Leads brand omnichannel planning and content strategies across More ❯

a strong foundation in other IT systems? The Role As Dynamics Consultant, you will be responsible for the day-to-day support and maintenance of the Microsoft Dynamics 365 Customer Engagement (CE) platform, as well as helping to manager the wider business systems. This role is deemed outside of IR35. This role is based in Manchester, with hybrid … working options available. What's Required? The ideal candidate for the Dynamics Consultant role will have: Previous experience supporting Microsoft Dynamics 365 Customer Engagement (CE) in a day-to-day capacity A good understanding of system configuration, user management, and permissions General IT support skills across software and user support environments What's Next? If you're a More ❯

and completing configuration for our existing customers when requested. The role includes managing customers for up to six months onboarding them into Fourth, payroll and pension processing, delivering excellent customer service and daily problem solving. You will be a highly confident and motivated individual with prior experience in Fourth Solutions. This individual will work with our Sales, Project Management … Professional Services, Solution Consultants and Customer Success teams in every stage of the customer life cycle to provide new and existing customers with a quality implementation. You will work closely with Fourth's prospects and customers understanding their business, payroll and pension implementation to meet their requirements to enable the delivery of their payroll and pension that works … well for each customer creating value and maximising growth opportunities. You will develop a deep understanding of the implementation service and the ability to transform our customers' requirements as well as consulting on best practice within payroll and pension.You will build great relationships and act as an ambassador for the company and our products. The role Payroll & Pension Implementation More ❯

a Senior CRM Analyst on a fixed term contract to cover maternity leave. In this pivotal role, youll partner with marketing to deliver smart, insight-led campaigns that drive customer engagement and maximise Return on Investment. This role offers hybrid working (one day per week/fortnight in the office) from our Support Office in Handforth, Cheshire. What … youll do: Lead the data, targeting and analytics behind our CRM strategy Optimise customer journeys across the lifecycle Deliver actionable insights through storytelling and visualisation Influence campaign strategy with robust analytics Champion analytical best practices and process improvements What youll bring: Strong SQL skills and experience with large-scale data warehouses Proven track record in CRM analytics and campaign More ❯

deployment plan, ensuring smooth communication throughout the migration process. Data Analysis: Analyze demographic, usage, and spend data to create service outputs that enhance relationship management. Facilitation: Assist in planning customer engagement and continual service improvement sessions while acting as a scribe for the Service Manager. Incident Analysis: Conduct periodic incident and aged ticket analysis to identify trends and … optimization (e.g., Visio, BPMN 2.0). Proficiency in data analysis tools (e.g., MS Excel, MS Access, MS SQL Server). Excellent presentation skills (e.g., MS PowerPoint). Strong stakeholder engagement skills, both upwards and downwards. Why Join Us? Our client is dedicated to creating a diverse and inclusive workplace where every employee is valued for their unique strengths and More ❯

play a key role in driving efficiency, ensuring seamless migrations, and supporting the growth of our connectivity portfolio. “a great place to work, a great place to be a customer” Responsibilities, not limited to: Achieve monthly migration targets to ensure timely and successful project delivery Execute key project tasks and uphold critical deadlines across all phases Engage and support … this can be discussed with your application. Working location: Flexible, hybrid working position This is a flexible hybrid position; however, you will be required to attend Chess hubs or customer sites as requested in advance by your leader. These visits will be scheduled with reasonable notice and are considered an essential part of your role to support collaboration, customer engagement, and team alignment. Is Chess the place for you? If you are looking for a career that brings exciting challenges and opportunities, then Chess is the place for you. Please email your CV and covering letter to our Recruitment Department at: careers@chessict.co.uk . Upon submission of your completed application to Chess, either through direct application or More ❯

play a key role in driving efficiency, ensuring seamless migrations, and supporting the growth of our connectivity portfolio. “a great place to work, a great place to be a customer” Responsibilities, not limited to: Achieve monthly migration targets to ensure timely and successful project delivery Execute key project tasks and uphold critical deadlines across all phases Engage and support … this can be discussed with your application. Working location: Flexible, hybrid working position This is a flexible hybrid position; however, you will be required to attend Chess hubs or customer sites as requested in advance by your leader. These visits will be scheduled with reasonable notice and are considered an essential part of your role to support collaboration, customer engagement, and team alignment. Is Chess the place for you? If you are looking for a career that brings exciting challenges and opportunities, then Chess is the place for you. Please email your CV and covering letter to our Recruitment Department at: careers@chessict.co.uk . Upon submission of your completed application to Chess, either through direct application or More ❯

help clients stay resilient in a rapidly evolving threat landscape. This position is part of their growing security function, focused on delivering proactive threat exposure management and support across customer environments. The team plays a key role in identifying weaknesses, guiding remediation, and improving cyber hygiene through continuous monitoring and expert advice. About the Role As a Security Consultant … tackle known and emerging threats within their digital estate. You’ll assess vulnerabilities, coordinate mitigation strategies, and provide guidance to enhance security posture – all while working in a highly customer-centric, service-driven environment. This is a hybrid role combining hands-on analysis, customer engagement, and internal service development. Your input will directly influence the security resilience … access to medical cashback plans Professional development and training opportunities Enhanced family leave after a qualifying period Salary sacrifice schemes available (e.g. pension, EV, cycle to work) Regular team engagement and social initiatives More ❯