10 of 10 Remote/Hybrid Customer Experience Jobs in Cheshire

/Senior Manager, you’ll bring consulting or relevant industry experience. You will bring deep knowledge of the GB retail energy market, gained through experience working for or with energy retail suppliers and/or code managers. You will have insights, relationships and experience of the organisations … mentoring junior colleagues. Experience delivering a range of technology-driven Energy Retail transformation programmes, your experience should cover: Customer Experience (CX) Strategy: Designing and implementing CX strategies that enhance customer engagement, improve satisfaction, and align with business objectives. CX Platforms & Associated Technologies: Expertise ...

your career development and the skills demand within the company, certifications etc. YOUR PROFILE To succeed in the role, you will bring the following experience: Big Deals experience : Proven experience shaping and winning £10m+ multi-year, multi-tower enterprise transformations, including building CFO-grade business cases, influencing … capital allocation decisions, and structuring outcome-based or risk-reward commercial models under executive scrutiny. Leadership Experience : Proven ability to build and lead teams, mobilising and managing projects to successful delivery over a minimum 6-8 years of experience. Strategic Thinking, Problem Solving, Stakeholder Management & Communication : Ability to rapidly ...

Public Sector accounts. This is a genuine opportunity to maximise value within established partnerships while unlocking new areas of growth. With a highly engaged customer base already in place, there is excellent earning potential for someone who can combine commercial curiosity with structured solution thinking and proactive account development. … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED You will already have a strong grounding in Managed IT services, with a clear understanding of cloud, infrastructure, and network environments. ...

performing system installations, updates, and maintenance procedures. Working to different service levels and KPI’s, but at all times you’ll provide exceptional customer service ensuring a superb customer experience. Preparing training manuals and FAQ materials for easy-access end-user guidance. Documenting processes and maintaining service desk … with internal departments to ensure that IT needs are met. Keeping informed of advancements in IT. As an ideal candidate you will possess proven experience within a customer service role and a background in IT Support role would be desirable, a degree in IT or a CompTIA certificate ...

offering development. Learning & Development – Training to support your career development and the skills demand within the company, certifications etc. Your Profile You will bring experience in transforming business through technology and transforming the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills … experience in the following: Experience in cloud strategy and implementation for large or mid size organisations on public clouds (AWS, Azure or GCP) Experience in developing cloud adoption strategy and roadmaps for clients Implementation of cloud strategies & transformation plans for clients to migrate to cloud. Experience ...

guiding enterprise-wide change. You know how to turn cloud potential into business impact—guiding clients through transformation journeys that deliver real results Experience in strategic engagements for large or mid size organisations on public clouds (AWS, Azure or GCP) Proven experience in shaping and delivering cloud adoption … Azure, or GCP, and how they enable innovation within specific sectors Strategic insight into how cloud enables enterprise transformation, including data & analytics modernisation, enhanced customer experiences, and agile operating models. Knowledge of cloud operating models across public, private, hybrid, and multi-cloud environments, and their implications for governance ...

offering development. Learning & Development – Training to support your career development and the skills demand within the company, certifications etc. Your Profile You will bring experience in transforming business through technology and transforming the way clients operate. You are a strategic thinker with the ability to connect cloud technologies … business outcomes and value collaboration and stakeholder engagement. Your background may include expertise in areas such as Proven experience in shaping and delivering cloud adoption strategies and transformation roadmaps that align with client business objectives. Demonstrated success in leading cloud transformation initiatives, guiding clients through migration journeys with ...

nearshore model (UK & Sofia). You’ll be responsible for ensuring our managed services portfolio is scalable, resilient, commercially sound, and delivering an outstanding customer experience. This role is ideal for someone with a strong MSP background who has grown and led service desk and managed services environments … scalable, commercially sound, and aligned to wider business objectives. Lead and develop service desk, service delivery, and engineering leadership teams, fostering a high‐performance, customer‐centric culture across all service functions. Hold full accountability for 24×7 managed service operations across UK and near‐shore teams, ensuring resilience, coverage ...

considering We’re looking for a ServiceNow Developer who’s excited to grow their career and make a meaningful impact by enhancing customer platforms and experiences. This role blends project work with foundational activities, and you’ll collaborate closely with our internal technology teams and Automation Development team. … flows. Collaborate with stakeholders to understand needs and translate them into effective technical solutions. Implement and configure ServiceNow Virtual Agent to enhance customer experience. Integrate RPA tools with ServiceNow to automate repetitive tasks and improve workflow efficiency. Monitor and optimize platform performance to ensure reliability and responsiveness. ...

Training to support your career development and the skills demand within the company, certifications etc. Your Profile You will bring many of the following: Experience in intelligent, connected products and emerging technologies, with a desire to work across areas such as IoT, data, cloud, AI, connectivity, software or digital … engineering Understanding of how connected products and digital services create business value, whether through new revenue streams, improved operations or better customer experiences Ability to work effectively in a matrixed organisation, collaborating across strategy, design, engineering and industry teams to deliver solutions Curiosity about market and technology trends, with ...