8 of 8 Remote/Hybrid Customer Experience Jobs in Cheshire

contract. This is a high-impact role at the heart of our digital transformation, leading three critical programmes that underpin our sales growth and customer experience strategy: HubSpot Sales & Marketing Automation E-commerce Replatform e-Billing Transformation If you thrive in complex digital environments, enjoy joining the dots … between data, technology and customer experience and love making things happen wed love to hear from you. What Youll Do As our Digital Marketing Project Manager, youll be the central point of control across multiple systems, teams and delivery partners. You will: Lead and manage integrated project plans ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring … skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service ...

Forward Role has partnered with an established travel organisation seeking an experienced Senior Product Owner to take ownership of high-traffic, customer-facing websites across a portfolio of specialist travel brands. This role is responsible for shaping and optimising end-to-end website journeys, ensuring modern UX standards, strong … scalable, future-proof web platform. You will lead discovery, experimentation, delivery and continuous improvement across search, browse, product pages, booking flows and customer self-service. Working closely with UX, engineering, marketing and commercial teams, you will drive measurable improvements in customer experience and business performance within ...

Manager - SaaS to join their team. This is a remote role with a basic salary between £35K - £40K plus commission up to £30Kpa Responsibilities: Customer Relationship Management Act as the main point of contact for existing customers. Build strong relationships to understand customer needs, challenges, and goals. Conduct … Autodesk software and other solutions effectively. Organize training sessions, webinars, and workshops to enhance user adoption. Provide guidance on best practices and workflow optimization. Customer Advocacy & Feedback Encourage satisfied customers to provide testimonials, case studies, or referrals. Together with the customer, define a success plan with clear goals ...

core operational platform that supports a growing travel and tour operating business. This role is critical to ensuring that reservations, operations, finance, contracting and customer service teams have scalable, efficient and compliant systems that enable high-quality customer experiences and commercial performance. You will own the product vision … with engineering teams, third-party vendors and implementation partners to deliver high-quality features, integrations and upgrades. Act as the primary liaison between operations, customer service, finance, contracting, commercial and IT teams. Facilitate cross-functional workshops to ensure operational needs are clearly understood and represented. Ensure workflows are efficient ...

Chester. The role is on a permanent basis with excellent benefits. The Role: Were seeking a UX Designer to craft, refine, and enhance engaging customer experiences across my clients digital platforms. Youll play a key role in designing, developing, and optimising user journeys for a range of customer … usability and conversion. Plan and execute A/B tests (using tools like Convert) to validate design decisions and optimise performance. Map and refine customer journeys to remove friction points and enhance engagement. Advocate for accessibility, inclusivity, and UX best practices throughout the design process. £32,000-£40,000DOE ...

evolution of digital and AI-driven solutions. This role is pivotal in shaping next-generation AI-powered conversational platforms, driving innovation, and delivering exceptional customer experiences. You will collaborate with cross-functional teams, influence technical direction, and ensure alignment with strategic priorities. Key Responsibilities: Define and deliver the technical … alignment with governance standards. Build strong relationships across internal and external stakeholders to achieve key business outcomes. What They're Looking For: Proven experience in technical product management with a strategic mindset. Strong background in NLP-based products and AI-driven solutions. Ability to lead cross-functional teams ...

brilliant opportunity for an ambitious e commerce professional who wants hands on ownership of a Shopify store and the chance to shape the online experience for a modern, growing brand. The Role: As E commerce Executive, you will work closely with the Head of Ecommerce to manage and optimise … Shopify platform, ensuring product pages, collections and site experience drive conversion and customer engagement. You will support seasonal campaigns, product launches and ongoing site improvements, using data and insight to recommend changes that improve performance. This is a hands-on role combining creativity, analytics and technical learning, with ...